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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 65 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    65reviews

    • 5 Stars
      38
    • 4 Stars
      16
    • 3 Stars
      8
    • 2 Stars
      3
    • 1 Stars

    Nice Hotel

    By

    May 27, 2015

    club

    Good place to stay. Nice staff. Very close to City Centre. Easy to get to. I will definitely use this hotel again.

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    Business trip

    By

    May 25, 2015

    club

    Not my best experience at an IGH hotel. Rooms were overpriced for the overall quality.

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    Service and sleeping

    By

    May 24, 2015

    club

    Service staff was available and attentive: excellent.

    I've slept in more comfortable beds. Pillows were too soft and "marshmallowie". HVAC system was noisy as it cycled on and of way to frequently during the night.

    Posted byHotelStaff
    May 27, 2015
    Dear Grand Concourse, We very much appreciate your time in offering your comments. Although your experience was not one that we expect to provide for our guests, we can only improve our quality of service when someone gives us their honest feedback. For that, we thank you very much and would love an opportunity to accommodate you in again in the future. Best regards, Jennifer D
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    Fit my needs

    By

    May 24, 2015

    Needed a place to stay which was close to Memorial Hospital on Gessner while my wife recovered from surgery. My time at the hotel was minimal. Everything in room was satisfactory for my needs. Time in room was only for sleeping and cleaning up so did not have time to sue all of the facilities available. Would use again if my wife requires additional surgery. Thanks for filling my needs

    Posted byHotelStaff
    May 27, 2015
    Dear Idst, We are so happy that we were able to meet your needs during your wife's recovery. Although we hope that your wife continues to recover, we will be happy to accommodate you again in the future should the need arise. Best regards, Jennifer D
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