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Rated 4.1 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Excellent stay Excellent hotel, the room was great.. well clean and equipped. It was just what we were looking for August 14, 2014
Rated 5.0 out of 5.0 by Summer 2014 San Antonio We love this hotel for extended stays because it's just like living in a fully furnished apartment with all bills paid. Candlewood is an excellent choice for temporary living while your new house is being built. We ran into several people who were doing this. August 13, 2014
Rated 5.0 out of 5.0 by Great place to stay comfprtable every night of my stay SJ the night clerk was the very most accommodating and helpful the crew. SJ was outgoing with a great personality that made one feel like "I was Home". it would be him that would bring me back into the property if and when I return to San Antonio. this guy worked his tail off all night cleaning and laundry, made sure coffee was ready for the guest. every morning after he worked at night the Elevators and the Lobby area had a wake me up refreshing smell. I would like to see this at every place I stay through out the US. August 11, 2014
Rated 5.0 out of 5.0 by personal super amable! Nuestra estadía fue muy buena, el hotel muy agradable y el personal super amable, siempre sonrientes, nos ayudaron en todo, lo único es el sofá cama ya colchón muy malo y no pude dormir en el. El lugar tranquilo y lo disfrutamos mucho. August 7, 2014
Rated 1.0 out of 5.0 by Never Again! The front desk staff was nice but at first denied me the room because I had a last minute extra guest (all children), then she changed her mind and let me stay. After driving for hours I was tired and in need of a restroom and the check in took longer then needed. A guest was yelling at her because she didn't have a smoking room. The rooms smelled bad, the carpet was dirty, the lobby was more like a Motel 6, I had to check out the next day because we didn't feel comfortable. The curtains in the room let light in. I have never had any of these problems at Holiday Inn. I could hear a lot of stomping upstairs when I had requested the highest floor. Never again will I book a Candlewood Suite. There is no business center or computer for guests. The pillow cases were dirty with blood stains, not enough towels and shampoos, no conditioner or lotion. I asked for towels and clean pillow cases and they asked me to go downstairs and get them. I told them the room should of had them when I checked in. So she brought them. The new cases also had blood stains, there were no sheets or comforter for the sofa bed my daughter had to get them and towels. The sheets and blanket my daughter received was of poor quality. The carpet felt dirty and greasy. The sheets on the bed felt dirty as well. We checked out and into a Holiday Inn near Sea World. August 7, 2014
Rated 5.0 out of 5.0 by A very enjoyable stay!! Was here on a business trip and the room and hotel was what is to be expected. However it was the friendlyness and professional courtesy of the front desk staff that made my overall stay very nice. I recommend this hotel for anyone staying in the area, it has a quick access to the highway and the rates are pretty decent. Thank you for everything! August 5, 2014
Rated 4.0 out of 5.0 by Nice rooms and good service The people were fantastic. I really enjoyed the staff. I was here for 10 weeks for an internship, and the location was great. There is lots of food around, and the accessibility to I-10 is very nice. The room itself was great. It was recently renovated and the bed was quite comfortable. We didn't have any issues with the bathroom. The kitchen doesn't have quite as much as I would have hoped, but it served its purpose. If you plan to be here for a while, you might want to bring some extra dishes. Overall, we had a great experience here. July 30, 2014
Rated 5.0 out of 5.0 by Everyone made us feel so welcome and comfortable. We (family of 4) are staying at the Candlewood Suites while we build our new home in San Antonio and we could not be happier. We called at the very last minute to see if they had any rooms available because the extended stay we originally booked was terrible. We called from Denny's praying that they would have a room available and Jessica did everything to get us into a room. From the moment we arrived, everyone has made us feel so comfortable and at home. My children love it here as well as my husband and myself. Anytime we need anything Jessica, Matthew, Wendy, Adriana and SJ are right on top of it. We really couldn't have been blessed with a better "home" until we move into our permanent home. We have met some lifelong friends here and our family highly recommends Candlewood to anyone needing a place to stay, whether it is for a business trip, vacation or you are in need of a home like we were. You cannot go wrong with the service you will receive here. July 29, 2014
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