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Rated 4.0 out of 5 by 89 reviewers.
Rated 5.0 out of 5.0 by Great staff and feasible location I stayed at this hotel as a traveling health care professional and it was wonderful. I was greeted each morning as I left and each afternoon as I returned. Free laundry was awesome and appreciated the location so close to the hospital I was working at July 27, 2014
Rated 5.0 out of 5.0 by Great room!! We rented the two bedroom suite for our 2 night visit. It was perfect for myself, husband, 2 yr old, 7 yr old, 15 yr old and mother in law. With the separate bedrooms it was great to put the toddler to bed and the rest be able to stay up longer without disturbing her. We used the huge walk in closet in the "master bedroom" as her room with her pack n play in there and left the door cracked. She loved having her own room. The full kitchen was grea to help safe money from eating out 3 meals a day. We brought breakfast stuff and stopped by the local HEB Saturday night to make dinner as we were very tired from touring the city all day. Would recommend this suite for larger families to be able to spread out. My only complaint was Friday night fate working all day and then driving 4 hours from north of Houston to SA we were woken up at 1am by a loud group at the pool area which was directly below our room. Called the front desk and was told pool closed at 10 pm and it would be taken care of. About 45 mins later group was STILL there being very loud. Called again was told the same as before. Finally at 2:30 am I physically went downstairs to complain because the group moved from the pool to the pavilion area which was directly NEXT to the pool. Was told by man at front desk that the pavilion area did not have certain hours and that no one else was complaining about th noise and that I could go say something to them if I wanted. I said no thank you that's not my job to handle that it was his. Wasn't too happy with his attitude to me. Overall the accommodations were great, price was reasonable and location July 23, 2014
Rated 5.0 out of 5.0 by ROOM SPACIOUS AND GREAT SERVICE EVERYONE OF THE STAFF MEMBERS: SJ, WENDY, ADRIANA, JONATHON, MATTHEW, RUBEN, JESSICA, AND CAROL WERE GREAT!!!!! THE HOUSEKEEPING IS VERY NICE ALSO. THE ROOM IS VERY SPACIOUS July 22, 2014
Rated 5.0 out of 5.0 by overall great time wonderful room I was very please with the over all stay.. I will always think this Candlewood will be home away from home.. Keep up the great work July 21, 2014
Rated 5.0 out of 5.0 by comfortable over great service I feel like my family is at home.. we are lucky to find a place like this.............. July 21, 2014
Rated 5.0 out of 5.0 by Terrific Experience The complimentary onsite laundry and lending locker were neat features that I have never previously seen at a hotel. The bed was comfortable and the rate cheap. A great overall experience! July 19, 2014
Rated 4.0 out of 5.0 by comfortable Our total stay here was 2 months and it was a good place for our family of 3 (1 br). We were easily able to cook in the kitchen and store enough food for the week. There was enough room for our son to run around (he's 2). The pool was nice and well kept. The staff was really kind and helpful. Laundry room is well kept and adequate. I didn't ever have to wait in line for laundry. The only one thing we didn't like, that some other people wouldn't mind was that this hotel does allow pets. We love animals but this unfortunately means your room has the possibility of smelling like dander or urine. There was a smell in both rooms we stayed in, that was impossible to get rid of. It's not super bad but it is there. There are also smoking rooms which means that can be present in the pool and patio area. Overall we had a great stay and would come back again. Location is close to a target, sams, costco, walmart and within 10-15 of the zoo, downtown. Within 25 minutes of sea world and six flags. Really great location. Good restaurants close by: Magnolia Pancake Haus, Chachos, Golden Wok and Alamo Cafe. July 15, 2014
Rated 3.0 out of 5.0 value good for the area Value was good for the area. The staff were nice. The room, elevator floors, and hallways were dirty. Poor cleaning job of the hotel. Management was aware and apparently did not care. I would not recommend this hotel. July 14, 2014
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