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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 258 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    258reviews

    • 5 Stars
      163
    • 4 Stars
      63
    • 3 Stars
      6
    • 2 Stars
      14
    • 1 Stars
      12

    Very average...

    By

    May 01, 2015

    platinumelite

    Check in was routine. Staff were friendly, but very mundane.... Queen bed in the room felt like a "full" bed, not a queen. Mattress was the worst I have ever slept on and the pillows were just as pitiful. Have stayed at this Candlewood several times for the convenience to O'Hare and the 24 hr availablility of the shuttle, but this experience will make me look elsewhere in my future travels.

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    great

    By

    April 30, 2015

    club

    it was great but I wish breakfast had been offered

    Posted byHotelStaff
    May 01, 2015
    Dear Chell90, We are grateful you took the time to write a Five star review on your recent experience at our hotel.The feedback is much appreciated and we certainly appreciate your business. We look for forward to your next trip to Chicago! Take care Best Regards Sales Associate
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    Excelente opción muy cerca del aeropuerto!

    By

    April 30, 2015

    Buen precio, super limpio, excelente atención de Manny, Demetrius y las chicas de recepción, siempre dispuestos a atenderte y a tratar de ayudarte en todo!
    Altamente recomendado!!!!

    Posted byHotelStaff
    May 01, 2015
    Gracias por todos sus amables palabras ! Nos esforzamos por ofrecer un gran servicio al cliente para todos los huéspedes todos los días! Apreciamos su negocio en nuestro hotel, ya que sabe que tiene muchas opciones ! Gracias otra vez! Manny , Demetrio y el resto fuera de el personal de recepción era muy feliz de ver a su puesto ! Candlewood equipo le dará la bienvenida con los brazos abiertos ..... Le deseamos lo mejor! Atentamente Asociado De Ventas
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    chicago visit

    By

    April 30, 2015

    platinumelite

    wanted to visit my son and wanted to avoid downtown.
    This facility had free parking, which is good for chicago.
    Clean, quiet and convenient.
    Good and friendly staff.
    Felt safe.
    Diverse clientele.

    Posted byHotelStaff
    May 02, 2015
    Thanks so much for your Awesome 5-star review! We are pleased to read you choose our hotel for your visit to Chicago to see your son. It was our pleasure serving you and we look forward to welcoming you back again soon for another memorable experience at Candlewood Suites O'Hare. We wish you the best.....Safe Travels!
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