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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.1

    based on 83 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    83reviews

    • 5 Stars
      48
    • 4 Stars
      12
    • 3 Stars
      9
    • 2 Stars
      9
    • 1 Stars
      5

    internet

    By

    April 23, 2015

    club

    As a consultant it is important for me to have access to high speed internet. Candlewood Suites was very slow, about 2 Mbps on Speedtest. For comparison, where I am now is 31. One day it was only 0.2 and I had to spend the day in a nearby Starbucks. Other than that it was a very good hotel and comfortable.

    Posted byHotelStaff
    April 24, 2015
    We would like to extend to you our heartfelt appreciation for choosing Candlewood Suites Somerset for your accommodation needs. We are glad that you have enjoyed your stay with us. The issue you mentioned on the review has been noted and will be addressed to the appropriate department. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
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    needs better bathroom cleaning.

    By

    April 09, 2015

    needs to make sure rooms are thoroughly clean as hygiene is very important. hairs in the tub and towel represent poor cleaning by staff.

    Posted byHotelStaff
    April 09, 2015
    We would like to extend to you our heartfelt appreciation for choosing Candlewood Suites Somerset for your accommodation needs. However, we are sorry we fell below your expectations regarding your recent stay with us which was unacceptable. Your points will be addressed and rest assured your feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We certainly hope you may choose Candlewood Suites again at some point in the future for travel so we may be able to show you just how great our hotel truly can be.
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    Nice suite and well maintained

    By

    March 31, 2015

    club

    Great value in a good location. This hotel was clean and well kept, we enjoyed our stay.

    Posted byHotelStaff
    April 01, 2015
    We would like to extend to you our heartfelt appreciation for choosing Candlewood Suites Somerset for your accommodation needs. We are glad that you have enjoyed your stay with us. Please do not hesitate to contact us if we can be of any further assistance and we look forward to welcoming you back in the near future.
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    Great staff and clean poperty

    By

    March 26, 2015

    club

    An excellent place to stay for a longish period. Great and cooperative staff who are always willing to go the extra mile.
    Facility is clean and well maintained. Very thoughtful provision of added amenities adds to a comfortable stay. Intend to stay here again on my or my staff's next visit.

    Posted byHotelStaff
    March 26, 2015
    On behalf of the Candlewood Suites Somerset Team, we would like to thank you for the awesome review. We are glad that you have enjoyed your stay with us and we appreciate you for choosing us for your accommodation needs.
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