Rated 3.5 out of 5 by 25
Rated 5.0 out of 5.0 by NJ returnee Very comfortable and excellent service.
I only spent one night at Candlewood Suites in Somerset, NJ, but my stay exceeded my expectations. I travel frequently for work, so I've stayed in many, many hotels. I was concerned that the quality of the hotel as well as the safety of the location would be sub-standard because of the reasonable price, but both were excellent. My room was very clean with up-to-date furnishings, kitchenette and bathroom fixtures. No lotion or conditioner is provided -- just a conditioning shampoo - , but I travel with my own, so that wasn't a problem. Kyle at the front desk was professional, helpful and very courteous. He was a pleasure to deal with and made me feel very welcome. In sum, I will definitely stay at Candlewwod Suites again.
July 16, 2014
Rated 1.0 out of 5.0 by shameful Horrible experience. .....never stay here!!!
We stayed here for 3 nights during the 4th of July holiday and it was a nightmare. We had a total of three rooms and one was invested with roaches, there were dirty slippers left in the drawer and trash left on the floor. Did I mention that we had to wait 3 hrs for them to clean that room that was supposed to be cleaned when we entered it, only to find those things listed!!! We told the front desk and they said that our room would be changed the next morning, when we went for a room change they said all rooms were booked!! No one ever addressed the issue while there!
July 8, 2014
Rated 5.0 out of 5.0 by Rocco5959 Clean , Updated Suites at a great value
You can't beat the deal at this Candlewood Suites in Somerset, NJ. The staff is excellent.....the rooms are clean, updated and have all of the basic necessities as if you were at home. The complimentary coffee in the lobby area is incredible.....and the washer and dryers are free. Great deal all in all.
July 7, 2014
Rated 5.0 out of 5.0 by BigBen159 Great room, but difficulty with dog
I love this hotel; have stayed many times. The staff really is quite excellent, and do all they can to make your stay wonderful.
I'm glad that they're a "pet friendly" property, but they need to find a way to deal with unfriendly pet owners. My last two visits were affected by barking dogs. All I can suggest is to ask the staff to move you.
June 25, 2014
Rated 2.0 out of 5.0 by Toltman Needed kitchen facility for personal diet
Overall cleanliness was poor, esp hallways, common areas, and kitchen
June 20, 2014
Rated 2.0 out of 5.0 by TravisD bad service
Clean hotel. Just don't expect any out of the way service. Or condiments for your coffee in the mornings.
June 8, 2014
Rated 2.0 out of 5.0 by Art2013 .Poor Customer Service
Poor customer service by hotel front desk and upper management.
June 3, 2014
Rated 5.0 out of 5.0 by runread A great place to stay
Friendly, courteous, helpful staff. Clean, comfortable rooms with good layouts. Convenient locations. Great value for the price!
June 2, 2014