Rated 4.6 out of 5 by 83
Rated 5.0 out of 5.0 by Verne Easy place to stay
Easy to make and extend reservations. Cooperative staff. Liked it.
December 22, 2013
Rated 4.0 out of 5.0 by sbello222 Enjoyable Stay
I really did enjoy my stay at your property location in Des Moines, IA.
I have stayed at this location in the past and I can see all of the upgrades to my room that were made.
I really do appreciate the staff and their fast and curtious service that they provided to me.
November 29, 2013
Rated 5.0 out of 5.0 by lindsw we would totally stay again!
We had our puppy with us & I felt totally comfortable with him there. The room was clean and had everything in it we could ever think of needing. The fitness room was awesome as well.
November 17, 2013
Rated 4.0 out of 5.0 by dustinc17 Pretty good, but beds are too small
My only request is that they change their rooms to king beds. Everything else was great!
October 30, 2013
Rated 5.0 out of 5.0 by WilliamRi Very nice hotel!
We really enjoyed our stay at this hotel. The room was clean and had everything we needed, and everything was in working order. The staff was very friendly. It is also in a great location!
October 16, 2013
Rated 5.0 out of 5.0 by Grandpamc After hours check in.
Very nice facility. We were able to reserve a room while enroute. The after hours check in was fantastic and the staff really made us feel special the next morning. Great work.
October 15, 2013
Rated 5.0 out of 5.0 by teddy417 excellent room
very enjoyable stay, room clean, comfortable and facility quiet
October 8, 2013
Rated 5.0 out of 5.0 by Fogdad Great place
Stayed in a one bedroom suite. It was well furnished, comfortable, great bed. A home away from home.
September 30, 2013
Rated 5.0 out of 5.0 by boston1975 clean to perfection
Wonderful stay always! Very clean and many extras.The staff is always in a good mood and happy to help.If your staying in the Des Moines area its the only place I ever stay.
September 11, 2013
Rated 5.0 out of 5.0 by WashingtonJ Exceptional staff
The staff was very helpful and extremely friendly.
September 11, 2013
Rated 3.0 out of 5.0 by dm1974 great rooms but a unique hotel
I have never stayed at this type of IHG hotel. The rooms were contemporary and nice. The front desk and feel of the public areas was less welcoming than most hotels I've stayed at. I doubt I will stay at another candlewood.
September 9, 2013
Rated 5.0 out of 5.0 by marianne2 Great for business travel
There were several things I really appreciated: excellent lighting in the bathroom, several electrical outlets, salt and pepper. The bed was comfortable, service great. My only suggestion would be to provide visitors with coffee in their room every day, not just the first day
August 31, 2013
Rated 5.0 out of 5.0 by MarySL Great Place!
Wonderful stay at the Candlewood! Beautiful accommodations, very clean, beautiful furnishings. Will definitely stay here again!
August 28, 2013
Rated 5.0 out of 5.0 by klfkansasbound Clean, dog-friendly, fast WIFI connection
We stayed for free using Priority Club points. Even though we were traveling with our small dog we did not get put in a "dog" room - the room had no evidence (smell or otherwise) of pets. It was roomy and clean, very nice sheets and pillows and queen bed was comfortable for the two of us.
Bathroom was very clean, shower had a very high head and good water pressure. Nice after a whole day of driving! This property is located close to food and gas stations and less than a mile from a grocery store. I asked at the desk about pizza delivery and got a very good recommendation.
Overall a very nice one-night stay. I have stayed at the Motel Six just across the parking lot from this Candlewood and there is no comparison - this property is cleaner, quieter, and better clientele.
Good outdoor grassy area for walking the dog and complementary pickup bags to boot!
August 24, 2013
Rated 5.0 out of 5.0 by GarrettP Much better than the usual suite hotel
For the price I paid for a night in a king suite, I was astonished by the quality of the room, cleanliness, amenities and service quality. I have stayed in hotels that cost many times more and they didn't even come close. The room was tastefully furnished with a modern touch and there were too many extras to list. Candlewood provided the most positive hotel stay I've experienced in a very long time.
August 21, 2013
Rated 4.0 out of 5.0 by randy1024 fix dyers
clean well staffed one problem laundry dyers 3 out of order since june I would think they should have been replaced by now
August 21, 2013
Rated 5.0 out of 5.0 by rondrew Bobbi and staff
the management and staff were great can't say enough good stuff
Bobbi was the best general manager I've had the pleasure to
August 19, 2013
Rated 5.0 out of 5.0 by NGSPROF Great Experience !
As a seasoned traveler, I must say this is the most delightful long-term stay I've had had in 30+ years. The room was nicely decorated, well equipped and very clean as was the entire property.
The entire staff was incredibly pleasant and friendly and made my 3-month stay comfortable and enjoyable 24x7. Bobbi and Matt were standout; always greeting me with a kind smile when returning each evening and incorporated me as part of the family there.
Staff really made the difference; better than prior experiences at 5-Star hotels. This property will definitely be my 1st choice when staying in the Des Moines area.
August 16, 2013
Rated 5.0 out of 5.0 by boston1975 Best choice in DesMoines Iowa
As always my stay was wonderful. Greeted by a staff team that loves what they do everyday. Always clean and comfortable! Very unique property.Many convenient perks.
August 12, 2013
Rated 4.0 out of 5.0 by Hawki2 Bargain
Second time I have stayed here. Wish there was a pool & hot-tub. Will stay here again.
August 9, 2013
Rated 5.0 out of 5.0 by lee7eel my stay of two weeks
Staff members were kind and informative. Room and kitchenette were clean. Access to malls and downtown was easy.
August 1, 2013
Rated 5.0 out of 5.0 by boston1975 The most accomadating and friendly staff of any place ive stayed
The staff at Candlewood always has a smile on their face and truly must love what they do. Every team member is happy to go out of their way to achieve complete hospitality! The property is immaculate and has superb management. IHG should consider themselves very fortunate to have these people in place. If your looking to stay in the DesMoines area then look no further. Ive been staying there for at least four years and have always enjoyed my stay!
July 30, 2013
Rated 5.0 out of 5.0 by FPH46 Another great stay!
As usual we had a very comfortable and welcome stay at our "home away from home"! We so appreciate the quiet respite we get at this place we call home. The staff is always so accomodating and kind. It is always a pleasure to see the smiling faces welcoming us back. The entire staff is very pleasant. Blake, Bobbie and Matt have become like family to us. When it is time to leave we hate to say goodbye!
June 28, 2013
Rated 5.0 out of 5.0 by FPH46 Back home again!
Once again we were welcomed back to our "home away from home". Something we look forward to and very comforting!
May 26, 2013
Rated 5.0 out of 5.0 by swede63 Quality rooms
The staff is very friendly and shows genuine concern of their guests comfort. The rooms are extremely clean and updated with modern conveniences. The amenities are of good quality. I highly recommend this hotel if you are staying in the DesMoines area. I travel on business and will be a frequent customer of this hotel.
May 16, 2013
Rated 5.0 out of 5.0 by boston1975 amenities included!
Candlewood has thought of everything! Exercise room,onsite place to buy food,free DVD rental,and even a BBQ grill to use on the patio.Hotel staff truly strives for you to feel at home when your there.
May 14, 2013
Rated 5.0 out of 5.0 by Dane1314 Awesome suite
I was completely surprised with an upgrade using Reward Points to receive a one bedroom suite. My stay felt like I was at home and I completely enjoyed it.
May 12, 2013
Rated 5.0 out of 5.0 by jon38 Great Candlewood
Outstanding place to stay. Very clean and comfortable
May 8, 2013
Rated 5.0 out of 5.0 by FPH46 Welcome Home!
We love our "home away from home" at the Candlewood Suites in West Des Moines, Iowa. Our one week stay each month is always a pleasant experience. The accomodations are very comfortable and always clean. The staff is not only friendly but go out of their way to make us feel truly "Welcome Home"!
April 7, 2013
Rated 5.0 out of 5.0 by JEDM Clean comfortable rooms and excellent service
I stayed here for one week last month. I spend 95% of my life staying in hotels and I have to say that the customer service and friendliness of the staff here excelled well beyond most hotels. The suites were very clean and comfortable, and the kitchens were stocked with all the basic things you need to cook a meal. The staff was extremely friendly and went out of their way to help me print and fax a few documents I needed. This hotel location also has a great collection of free movie rentals which I enjoyed on my night off. I highly recommend this hotel.
April 5, 2013