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Rated 3.8 out of 5 by 168 reviewers.
Rated 3.0 out of 5.0 by Road noise Heard traffic all night. Highway side of facility had considerable noise level all Friday and Saturday night. Knocking on door at 9:30am for cleaning. February 27, 2014
Rated 4.0 out of 5.0 by Better than average First issue was waiting for the elevator. One of the three elevators was out of service due to a plan to upgrade all the elevators, but I never saw any work being done all week. This only appeared to be an issue during 'rush hours' of 7:30-8:30a and 5:00-6:30p. The room was smallish but very clean. Wifi reception was very good, but died after 4 nights - turned out there was a password change but I didn't get any notification and had to ask for the new one. The room TV was huge which I appreciated since I wanted to watch the Olympics in the evenings. Channel choice was excellent. I ate many meals during the week at the hotel restaurant, which I thought was about average for breakfasts, and above average for dinners. The entire site was very clean and staff were always friendly. I did not use the exercise room but frequently saw others going to the LL dressed for it. February 25, 2014
Rated 1.0 out of 5.0 by Stay Away I was extremely disappointed with this hotel! I was in room 1126 and the room smelt of smoke! The floor was dirty and the bathroom tub had hair in it. The bathroom door has large chips in the paint, and the room and hotel had a very old look to it! The new furniture did not make this place feel any newer. The front desk were very rude and they acted as if I was disturbing their day. I was planning to stay there three nights. I checked out the next morning to check into another hotel!! February 14, 2014
Rated 5.0 out of 5.0 by airport friendly, bed, service, security, parking,etc.. My husband and I stay here several times a year when we travel. We use the stay, park and fly, program. We've never had a bad experience. The parking and security is top notch. The rooms are excellent. The food is awesome. The service is unbelievably perfect. February 13, 2014
Rated 4.0 out of 5.0 by Travel pit stop Overnight stay before early flight. Very friendly and prompt service. Shower head was broken and the staff responded immediately even though it was late. Shuttle service great. February 10, 2014
Rated 5.0 out of 5.0 by Why stay anwhere else? Anytime I travel through Atlanta and need a place to stay, Given a choice I always stay at the Crowne Plaza. The staff is always friendly and I'm always treated very nice. There is a good choice of restaurants nearby as well an area to walk through the neighborhood the the hotel suggests. Just can't find a better place than this. February 8, 2014
Rated 3.0 out of 5.0 no water Room doesn't have bottle water. I asked for it at front desk. But it was out of water at that time. I called front desk today (2/4/2014) asking for a copy of receipt. called three times but busy signal. I hope Crowne Plaza should do better than that. John February 4, 2014
Rated 5.0 out of 5.0 by A Shelter in the storm We recently found ourselves stranded at the Atlanta Airport like hundreds of others due to the crippling snow storm . After a night in the airport and little to no sleep we learned we'd be another day before getting a flight home so we booked a room at the Crowne Plaza. From the time we arrived the staff could not have been nicer trying to get us in a room knowing how tired we were. Once in a room and a wonderful shower, and satisfying lunch, we were finally able to get some much needed sleep. Dinner that evening was very nice and the server delightful. A full night's sleep before heading back to the Airport the next morning (and more flight delays and no seats available) made us rested to tackle renting a car and driving to our final destination. Thank you Crowne Plaza for being our shelter in the storm. February 3, 2014
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