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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 709 reviews
84%
Recommend This Property

Ratings Breakdown

709reviews

  • 5 Stars
    408
  • 4 Stars
    154
  • 3 Stars
    71
  • 2 Stars
    39
  • 1 Stars
    37

Courteous employees and clean room

By

28 julio 2016

club

Friendly employees, clean room and very comfortable. I would stay at the Crowne Plaza Hotel Austin again! Thank you!

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Super Comfy room...

By

27 julio 2016

club

LOVED the comfort of my room...bed is beyond amazing in comfort...pillows excellent..and I cannot go with out say how AWESOME the Aromatherapy Sleep kit is that they leave on the bed...truly a grand experience!!!

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nice stay

By

25 julio 2016

Always stay here or Intercontinental when in Austin
Lounge is nice for winding down at night and hot breakfast in the morning.

Location in N. Austin convenient with great restaurants throughout the area

Nice rooms with comfortable beds

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Great Service and comfortable bed

By

20 julio 2016

club

This was my first trip to Austin. It was very enjoyable. Staying at the Crown Plaza was very enjoyable. I am looking forward to booking at your facility again in the future.

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Week 5 of my stay

By

16 julio 2016

I want to thank all the staff at the Crowne Plaza... i enjoyed my stay and the staff was great... I loved you shaded area behind the pool, I like walking around that area in the evenings. I visited you lounge and enjoyed the drinks and your bartender was a okay.... I loved your breakfast every morning.

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Comfortable bed and graet AC

By

11 julio 2016

club

5 Star
Your restaurant staff could surely be more attentive and not discuss their business in front of your guests. Will still at least have breakfast there.

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Overall great experience

By

10 julio 2016

club

Calm in the midst of storms all around. The bed and room was very inviting and I found solace. I found the staff to be outstanding and so caring. I have stayed at other IHG properties in Austin. The didn't seem to have the heart that your staff did. They represent the Crowne Plaza and IHG brand well.

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stellar staff and cozy room

By

09 julio 2016

platinumelite

My recent stay at the crowne plaza in Austin was great, far exceeded my expectations.

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Wonderful hotel experience

By

05 julio 2016

Very comfortable stay-will continue to stay with you when working or on vacation in Austin

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nice stay

By

04 julio 2016

club

nice stay will stay there every time i'm in Austin

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Had a Grand Stay

By

29 junio 2016

club

Cost, Comfort, Convenience are my main objectives when traveling. If my family and I are planning to be away from home it must be cost effective, as close to our cozy room as possible and convenient to sites and/or attractions of the city.

This was a 4 day/3 night trip for us and I was very pleased.

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Concierge helpfulness

By

25 junio 2016

Roy had great suggestions for visiting points of interest in the area, and how to get to them in the best route.
Breakfast rates were reasonable, and good food selections.

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