Crowne Plaza Brussels - Le Palace

Hotel Front Desk: 32-2-2036200

Hotel Fax: 32-2-2035555

Hotel Email: info@cpbxl.be

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Brussels International Airport Zaventem (BRU)

- Distance from hotel: 7.46 MI/ 12 KM North West l

- Head northeast on Leopoldlaan / A201, then follow signs for Brussels / Ring and then for E40. Head to Bergen/Namen E411 / E19 and then exit to Brussels. Take the exit toward Centre and follow signs for Meiser / Centre. Turn right onto the ramp to R20, then right onto Av. du Boulevard and then right onto Place Charles Rogier. Turn right again onto Rue Saint-Lazare and then right onto Rue Gineste.

Charleroi Brussels South (CRL)

- Distance from hotel: 41.94 MI/ 67.5 KM South l

- From the north of Brussels Charleroi airport take the E420 which merges onto A54 and drive north for 20 km, exit on A7 and drive 12 km, continue along R0 (outer ring road) for 15 km until you reach exit 18.

Train
North Station/Gare du Nord/Noordstation

- Distance from hotel: 0.31 MI/ 0.5 KM North

- The North Train Station is located at 500m from the hotel and connects to Brussels National Airport with up to 4 trains an hour. Travel time from station approx 11min; trains between 5am and 11pm (subject to change according the SNCB Schedule). Take Rogier exit from the hotel; cross the Place Rogier Square and turn right into the Rue du Progress. The North Station is 400m ahead in front of you.

Subway

Metro Place Rogier

- Distance from hotel: 0.06 MI/ 0.1 KM South

- Exit the hotel at the Rogier side and the metro station is right in front of you.

Print Hotel Fact Sheet

- Car Parking Available

- 24 hrs covered Public Parking on the Rogier square located on the back of the hotel.

Print Hotel Fact Sheet

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Hotel Highlights

You’ll be close to everything Brussels has to offer when you stay in our centrally located hotel. We are across the road from the city’s main shopping area, near the chief monuments and historic sites, and just four metro stops away from the European Union buildings. Brussels is also a major European economic hub, making it easy to do business here.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.2

based on 211 reviews
91%
Recommend This Property
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Ratings Breakdown

211reviews

  • 5 Stars
    104
  • 4 Stars
    71
  • 3 Stars
    23
  • 2 Stars
    7
  • 1 Stars
    6

The worst Crowne Plaza I have stayed in..

By

18. Oktober 2014

platinumelite

the hours for the bar/restaurant were not convenient. The staff in the bar area ignored me. We had to walk down and order room service. The conceriege staff were not helpful with local restaurants in the immediate area. Finally, the location was not that great.

Posted byHotelStaff
22. Oktober 2014
Thank you for staying with us and for taking the time to tell us about your stay. I'm sorry to see that we were not able to provide you with the service you can expect from us and that we missed several occasions to make it special. Be assured that your comments are shared with our Team and we take necessary actions to get that right. We hope we can show you we can do better the next time you're back in town. Mit freundlichen Gruessen nach Eschenbach Rogier M. Hurkmans Managing Director
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Very pleasant stay in Art Deco style

By

18. Oktober 2014

platinumelite

We visit Brussels very often. Every time we stay in Crowne Plaza Le Palace, because of its atmosphere, Art Deco style, location and service. Very often we get a room-upgrade. The last time we even got a very elegant and stylish Suite, with large seperate living room. A great way to celebrate my birthday. Thank you very much. Merci beaucoup. Today we will return again.

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Comfortable stay, but restaurant service should be available

By

15. Oktober 2014

During my stay the restaurant was closed, and I had to eat in the bar. Not all of the tables and chairs were amenable to a comfortable eating experience. On the first night, the bar was very crowded and noisy. More problematical was that the bar was clearly understaffed to deal with the restaurant being closed. This meant very long times waiting to be served and for the meal to arrive. The situation was compounded by one waiter never looking around him, and it became very difficult to attract his attention, yet he was the dominant person on the floor; the other waiter, primarily behind the bar, and the waitress were easier to attract.

Nonetheless, the food was of a high quality, and the hotel staff were overall friendly and helpful. The room was comfortable and the bed allowed for a very relaxed night sleeping. Check-in and check-out were very smooth and efficient, with all my requests immediately accommodated without problem.

Despite the problems with the restaurant, I would stay here again, but I would prefer that the restaurant be open.

Posted byHotelStaff
17. Oktober 2014
Thank you so much for your constructive feedback. I'm happy to hear that you liked your stay with us and that you would return, but I'm very sorry that we didn't offer you the service level, we stand for in our Brasserie Deco Verre. Please accept my apologies. Your comments are shared with the Team to learn from it and they are eager to prove that they can do better, the next time you visit us. It would be great to have you back! Kindest regards Rogier M. Hurkmans Managing Director
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Kurztrip Brüssel

By

14. Oktober 2014

Hotel gut, leider kein housekeeping...erst nachts auf mehrmalige Nachfrage Kaffee und Wasser aufgefüllt bekommen.

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