Crowne Plaza Hartford - Cromwell

Hotel Front Desk: 1-860-6352000

Hotel Fax: 1-860-6356970

Hotel Email: sgardiner@shanercorp.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Hartford-Springfield Bradley (BDL)

- Distance from hotel: 25 MI/ 40.23 KM North l

- Take I-91S to exit 21 - RT 372, then turn left off of exit ramp.

Train
Berlin Train Station

- Distance from hotel: 6 MI/ 9.66 KM North

- Take a right out of driveway drive 3 miles down route 372. Then take a right on Mill St. travel 2 miles then train station is on the right.

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Free onsite parking with adjacent two level garage

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 263 reviews
86%
Recommend This Property
Read All Reviews

Ratings Breakdown

263reviews

  • 5 Stars
    134
  • 4 Stars
    70
  • 3 Stars
    29
  • 2 Stars
    15
  • 1 Stars
    15

Dirty shower

By

May 04, 2015

club

When we first entered the room, we noticed the distinct odor of cigarette smoke masked by air freshener. I realize that guests who smoke in non-smoking rooms are beyond the control of the hotel, but we should have been notified. The fact that someone had smoked in the room was confirmed when we went to use the shower. There were cigarette ashes in the soap ledge as well as hair, soap scum in the tub, and a shampoo cap left in the tub. The housekeeping staff had obviously not even bothered to check the shower, never mind clean it.

Our beds were comfortable and the main room was clean. But the dirty shower and the negligence to notify us of the smoking in the room left us with the impression that the staff didn't care much about the comfort of the guests. I would not recommend staying at this location.

Read More
Read Less

Always nice to visit

By

May 01, 2015

club

We always have a good time when we visit. The staff act like the are truly happy to see us, again.

Read More
Read Less

Business and pleasure

By

April 30, 2015

club

The hotel is clean and the staff is very friendly and helpful. I was there for a three day conference. Everything went very smoothly with that.
The beds are too hard and the pillows too soft.
Due to a glitch with the locking mechanism after the third day, I was moved to another room for the final two days. The first three days were do calm and peaceful on the "quiet floor". Unfortunately that was not the case for the last two days. The woman in the room next to us had some kind of breakdown in the middle of the night and screamed for an hour.
Overall it was a positive experience.

Read More
Read Less

Crowne Plaza - Hartford/Cromwell

By

April 30, 2015

club

Overall a good experience; clean, well-maintained, nice actually heated pool, good fitness center, good value for the price!

Read More
Read Less