Rated 4.0 out of 5 by 67
Rated 4.0 out of 5.0 by rjboudr4 Comfortable room, bed and very clean property all around.
We stayed at this property while in town for a wedding and the location was great (right off the freeway). Staff was very accomodating and the property was immaculate throughout. The only area of improvement that we would suggest is improving the breakfast buffet. The food quality & choose was not so great. Overall though a great stay!
November 14, 2013
Rated 4.0 out of 5.0 by VGMF Nice place to stay at.
Had my 35th High School reunion at this hotel and decided to stay the night. Overall, the property is very nice and the staff was very helpful (including the banquet staff). I have only a few complaints:
The bed is way to soft. While it appeared to be brand new, it was like a wet sponge.
The shower set-up was interesting. No tub and just a glass partition that is an awkward step up. No way to NOT flood the bathroom floor. You need to put one of the towels down plus the mat to stem the tide.
As others complained, the I-84 side is somewhat noisy, but not a huge deal.
November 13, 2013
Rated 4.0 out of 5.0 by suegeo412 Fire alarms with no information
It's great to know that you have fire alarms that work, but when it went off at 11:15 pm there was no announcement or information to tell us what was happening. At least when it went off at 3:30am there was a loud speaker announcement. Aside from that, all was just fine.
November 5, 2013
Rated 5.0 out of 5.0 by chasworth very nice venue
We stayed one night for a conference. The room was very clean and good sized. The dinner at the function was excellent. I wish there were a few more staff in sight, but everybody is running lean these days. Nice place to have an event.
October 29, 2013
Rated 3.0 out of 5.0 Staff could be better
I was there for a symposium on loss and grief. I was worried about not being able to sleep and wanted to know where I might go to play guitar and sing in that event. I was told that I could use the pool area. Sure enough I couldn't sleep, so I went down to the pool and found it locked. I eventually found another isolated space with no help from the staff.
Upon arriving home I found that I left my phone charger in my room. I called the hotel front desk and asked if they could check into whether it was found. They took my number and said they would call me back. That was 3 days ago. Still haven't heard from them.
The shower had no door and leaked all over the floor and left the carpet by the bathroom door sopping wet.
A full breakfast was included in my room rate it was delish, unfortunately the wait staff was minimal and not very friendly, didn't hear one "good morning, have a great day" from them.
October 29, 2013
Rated 5.0 out of 5.0 by Linda193 Wedding guests
We had our wedding guests stay here after the wedding. All the rooms were clean and comfortable. The breakfast in the morning was very good. I would stay there again.
October 26, 2013
Rated 3.0 out of 5.0 by Mike2000 My family's Oct18 stay
- Front desk very cordial.
- Room Guest Service Directory did not mention the indoor pool.
- Room Guest Service Directory did not mention the arcade.
- Pool area was littered with dirty towels on the floor Friday night and no clean towels available.
- Pool area remain littered with dirty towels in a big pile Saturday when I returned to use the pool.
- Arcade room had X-box, but no games for kids.
- Arcade change machine was out of service
- No Saturday newspapers available on Saturday morning. Can't the hotel offer the local daily paper or the NYTimes. I would have paid the price. Front desk suggested I go to a local gas station to pick up a paper.
- Hallway phones do not offer room-to-room service though the phone directions said it did.
The air conditioner system in the room was VERY loud ...
Check out was easy.
October 22, 2013
Rated 2.0 out of 5.0 by Mjsst Noise Level
There were two wedding parties and a bridge tournament during our stay. I specifically requested a quiet room. Unfortunately, one door across from us was continually being opened and slammed shut between 10:30 and 11:30 pm. Then about 12:30 some drunk people shouting obscenities came down the hall, people were clapping in the hall and again doors were slamming.
The people at the reception desk were pleasant and helpful, but the staff at the restaurant had to be tracked down to get juice, coffee, etc., and acted like we were imposing on them when we did.
Although the room was nice, at the price we paid, a refrigerator should be included.
October 16, 2013