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Rated 3.5 out of 5 by 174 reviewers.
Rated 3.0 out of 5.0 by Nice building,food not great, housekeeping slow I was there for a convention. The room were a decent price. Restaurant was just okay, catering not even that. Room service bad. Housekeeping slow and had to call to have things replaced, took several hours to get more towels. Could have been a nice place, but I was seriously under impressed. July 8, 2014
Rated 3.0 out of 5.0 by Not a hotel for a holiday Stayed here ONLY because I was attending a conference at this hotel. I expected more since CP is a very respectable hotel in California. This hotel could use some upgrades and repairs, but there's nothing that can be done about the paper thin walls. I printed my boarding pass in the business center, but the printer was nearly out of ink so I had to get a new boarding pass at the airport. It's the little inconveniences that add up. July 2, 2014
Rated 1.0 out of 5.0 by Absolutely terrible Staff couldn't provide towels on short notice, needed several hours to make it happen. Air conditioning was all over the place, ranging from freezing to sweating when left on the same setting. Outlets were hard to find in the room. Pillows were terrible, and the mattresses felt more like boards. Moths all over the hotel. Booking a room as part of a group was the hardest thing I've ever done! The website was broken, and when I called in to tell them that, they told me to wait for it to be fixed before I could book a room! It never was fixed and I ended up having to jump into another room just to have a place to stay. July 2, 2014
Rated 3.0 out of 5.0 by business meetings everything was perfect with the conference room, food. July 2, 2014
Rated 2.0 out of 5.0 by Acceptable but not Stellar Experience The hotel was dated but clean. Staff was hit or miss. Interacted with a couple of really excellent employees, but encounter several more that were unpleasant or seemed unsure of how to do their jobs, annoyed to be interrupted at the front desk, etc. The restaurant was acceptable, though not memorable, as was the food from the bar, same menu. The conference I attended was in an older part of the building without many of the features you would expect of a conference center. Outlets weren't widely available and the rooms were exceptionally cold all the time. This was an okay location for a conference, but not one I'll likely attend again in big part because of the venue, and not a place I would stay for pleasure. July 1, 2014
Rated 4.0 out of 5.0 by Nice hotel and excellent service The room was clean. I enjoyed the coffee in the room and loved the waterfall in front of the elevator. Nice hotel. June 27, 2014
Rated 5.0 out of 5.0 by Awesome experience! Just attended my second Romance Authors Convention and had a wonderful time. First time staying at the Crowne Plaza Hotel and it was fabulous. The staff are very friendly, helpful, courteous, and made my trip very memorable. June 26, 2014
Rated 5.0 out of 5.0 by Great place to stay Very warm and comfortable place to stay. Has all the amenities you need. Everyone there gives 125% to make you feel comfortable. June 26, 2014
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