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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
72%
Recommend This Property

Overall Experience

3,8

based on 531 reviews
72%
Recommend This Property

Ratings Breakdown

531reviews

  • 5 Stars
    228
  • 4 Stars
    123
  • 3 Stars
    77
  • 2 Stars
    59
  • 1 Stars
    44

Tired property

By

10. Februar 2016

club

The staff was great. The property felt like a repurposed Holidome with the old long hall layout, not a Crowne Plaza. Convention Center staff was on top of it and very attentive.

Posted byHotelStaff
12. Februar 2016
Dear Valued Guest, Thank you very much for your comments in regards to your recent stay. I am glad to hear that you found the hotel and convention staff to be attentive and helpful and I apologize that you did not like the layout of the hotel. I will certainly share your comments with the appropriate team members. Thank you again for your comments and for staying with us. We hope to see you again on your next visit to the Denver area.
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Everything was great

By

10. Februar 2016

Being a flight attendant we value peace and quiet. Your hotel did a wonderful job.

Posted byHotelStaff
12. Februar 2016
Dear jellbell, Thank you very much for your comments in regards to your recent stay. We love hosting flight crew and I am delighted to hear that you had such a great experience. We look forward to welcoming you back on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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A comfortable stay

By

10. Februar 2016

We stayed at this property while returning on a long trip across the country over the holidays. We booked ahead with our pet and the staff gave us a ground floor room, which we appreciated EXCEPT for the fact that it was adjacent to the bar & courtyard area, which allowed a lot of noise and traffic sounds to enter our room in the evening. The bar was excellent, with a broad selection and a pleasant barkeep. We ordered small plates to eat at the bar with our beverages and the food was good. This is a lovely property but geared more for corporate groups staying for business rather than families travelling for pleasure.

Posted byHotelStaff
12. Februar 2016
Dear simpletaylor, Thank you very much for your comments in regards to your recent stay. I am glad to hear that you had such a great experience in our hotel and especially in the bar. We aim to be the place to stay for all travelers, groups and families, and I will certainly share your thoughts with our team. Thank you again for your comments and for staying with us. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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convention set-up

By

08. Februar 2016

club

Very large space and great service at the meeting rooms.

Posted byHotelStaff
08. Februar 2016
Dear John, Thank you very much for your comments in regards to your recent stay. I am glad to hear that you enjoyed the space and service while attending an event on property. It was our pleasure to host you and we look forward to seeing you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Surprised

By

06. Februar 2016

Crowne Plaza always been the best experience for me. Here a gentleman named Alex was quite helpful and generous getting my friends and i set in our rooms after a long skiing trip.

A couple of things - there was some kind of blood or chocolate stains on the carpet of our room. Also, check in took a while. The manager on duty seemed a bit pre-occupied, which is fine because there is a lot to do working at these places. However when it came time for our service I felt like this person was pre-occupied. No worries - Alex, who may have been a new hire? was extremely generous and helpful.

All in all, we got checked in, I'm happy, slept good and it was a succesful trip.

Posted byHotelStaff
08. Februar 2016
Dear Valued Guest, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your experience with the staff, especially Alex. Your kind comments make him an automatic employee of the month nominee. In regards to your room, thank you for bringing this issue to our attention. Please feel free to let us know if you are unsatisfied with any aspect of your stay as soon as it occurs. All of the employees are empowered to take care of your needs and ensure that you have an enjoyable experience. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Excellent experiecne

By

01. Februar 2016

Friendly staff, comfortable environment, particularly enjoyed the conversation with several Team members

Posted byHotelStaff
03. Februar 2016
Dear Jeffrey001, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you enjoyed your experience with the staff as well as the comfort and condition of the hotel. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Comfortable and convenient

By

29. Januar 2016

club

Pretty nice hotel near Denver airport and always my first choice when in that area.

Posted byHotelStaff
03. Februar 2016
Dear eggsb, Thank you very much for your comments in regards to your recent stay. It was our pleasure to host you during your recent trip to the Denver area and we are delighted to be your hotel of choice. We look forward to seeing you on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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If I had a choice, I'd stay elsewhere.

By

27. Januar 2016

I'll make it plain and simple, you can stay at better hotels for the same money. This hotel is doing things very well in certain categories but failing in others. However, their price point does not reflect that.

You can pay the same money and stay at a hotel that does things very well in all categories.

This is the only Crowne plaza that I have stayed at. I don't know if its the entire brand or just this hotel.

Posted byHotelStaff
03. Februar 2016
Dear grenegar, Thank you very much for your comments in regards to your recent stay. I apologize that the hotel did not live up to your expectations and would appreciate the opportunity to speak to you about this to better understand how we can improve in the future and what categories we are failing in. Please feel free to reach out to me at your convenience. Thank you for your comments and for staying with us. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Great Staff Members

By

22. Januar 2016

My granddaughter and I came for the 24/7 Dance Competition. We had a very nice two day stay and we will be back in February for the NYCDA Competition. We were at the same competitions last year. We will also be there for RADIX. I like the competitions there as there is plenty of room unlike other hotels in Denver.

Posted byHotelStaff
29. Januar 2016
Dear 24/7dancemon, Thank you very much for your fantastic comments in regards to your recent stay. We absolutely love hosting Dance competitions and look forward to seeing you again at RADIX. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Comfortable bed and great service.

By

22. Januar 2016

By far one of the best rooms i've stayed at over the last past year!

Posted byHotelStaff
29. Januar 2016
Dear grandpa11, Thank you very much for your comments in regards to your recent stay. I am delighted to hear that you had such a great experience with the staff and with your room and I appreciate that you took the time to share your thoughts. We look forward to hosting you on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Clean Comfortable Room and nice staff.

By

22. Januar 2016

The front desk person was very nice at check in and promptly got me checked in after a long day of work/travel. Once I got to the room, it was updated, clean and smelled fresh. The housekeeping folks in the morning all said "good morning" as I passed through the hall which makes you feel welcome. I will be staying at this location in the future when I come to the area.

Posted byHotelStaff
29. Januar 2016
Dear Wolf2939, Thank you very much for your comments in regards to your recent stay. I appreciate that you took the time to write a review and that you had such high praise for all of the staff that you encountered. Customer service is one of the pillars that we stand on and we thank you for noticing our efforts. We look forward to hosting you on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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Excellent staff

By

21. Januar 2016

The entire staff was incredibly helpful and friendly. The night time manager was especially helpful and we really enjoyed Abe in the resturant. Though the hotel itself Is slightly outdated the excellent staff makes up for it.

Posted byHotelStaff
26. Januar 2016
Dear Dancer24-7, Thank you very much for your comments in regards to your recent stay. I greatly appreciate your kind comments about the staff overall and AB in particular and that you took the time to share your thoughts. We take great pride in providing our guests with superior guest service and I am glad that we were able to shine for you. We look forward to hosting you again on your next visit to the Denver area. Safe travels, Scott Turbow General Manager Crowne Plaza Denver Airport Convention Center
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