Crowne Plaza Detroit Downtown Riverfront

Hotel Front Desk: 1-313-9650200

Hotel Fax: 1-313-9654557

Hotel Email: Coordinator@cpdetroit.com

Check In: 4:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Detroit Metropolitan Airport (DTW)

- Distance from hotel: 20.1 MI/ 32.35 KM West l

- I-94 East Exit on to the Lodge Freeway South. Exit at Larned Street exit (left- only exit). Go through the first stop light. The hotel will be on the southwest corner adjacent to Cobo Hall.

Train
New Center Area Amtrak Station

- Distance from hotel: 4 MI/ 6.44 KM North East

- Lodge Freeway South, exit at Larned Street exit. Go through the first stop light, the hotel will be on the southwest corner.

Subway

The People Mover

- Distance from hotel: 0.03 MI/ 0.05 KM North

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 25.00 USD

- Parking in underground garage with valet parking only for all hotel guests on hotel premise. The valet drop off location is off of the Larned Street entrance at the motor lobby level.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 417 reviews
80%
Recommend This Property
Read All Reviews

Ratings Breakdown

417reviews

  • 5 Stars
    194
  • 4 Stars
    104
  • 3 Stars
    59
  • 2 Stars
    36
  • 1 Stars
    24

Will not return and very disappointed!

By

March 05, 2015

club

After being overbooked, I was downgraded to a queen suite, and tried to be overcharged for it. I was the person who looked up room prices and contacted customer service of the pricing difference. After being told three different amounts, and three different amounts I would end up paying, I was charged a full room price and a full valet parking price. So NO discount for accepting a room, I didnt want.

We were there for the garth brooks concert. If I owned a hotel, knowing he had a sold out show, I would have contacted a cab company and had a few waiting out front. We waited over 25 minutes for the cab service hotel offered, before calling one from google. Three other couples were standing in the lobby waiting.

After the show, your restuarants were closed. Only room service which by the time we got back to our rooms, after waiting for an elevator for 12 mins, we had 2 mins to order. So we looked on google for a delivery service.

Due to being put in a queen size room, instead of a king, I ended up sleeping on the couch, while my husband slept in the bed. There is a broken light bulb in the bathroom with glass shards in the sink.

I give 100% for you staff who were very welcoming and helpful. We chose your hotel due to the proximity of your location to the concert. Next time, we will walk or have a cab waiting and will look for another hotel. I slept on the couch, paid full price for a room I didnt reserve, and was told three different prices, and ended up paying full price with No discount. VERY VERY disappointed, and wont be returning.

Posted by HotelStaff
March 06, 2015
Dear PaulaMarie1110, Thank you for your review of your stay with us at the Crowne Plaza Detroit Downtown Riverfront. Thank you for your compliments to our Crowne Plaza team being 100% hospitable for your stay. I'm deeply sorry for the other chain of events that happened throughout your stay. I apologize as well for the mishap with the room you received, please do not hesitate to contact myself or any other manager here at the Crowne Plaza Detroit we will be happy to assist you with whatever we can. Thanks again for staying with us, and for taking the time to give us your feedback. Kate Shrosbree Social Media Correspondent
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Must Stay for a Cobo or Joe Louis Event

By

March 05, 2015

platinumelite

Great location for events at the Joe or Cobo. The rooms are nice and clean. I would stay there again.

Posted by HotelStaff
March 06, 2015
Dear Kobsae, Thank you for your review of your stay at the Crowne Plaza Detroit Downtown Riverfront. It is very convenient to stay here when attending any event at the Cobo Center or the Joe Louis, as you can walk there in less than 5 minutes. We look forward to seeing you again soon. Kate Shrosbree Social Media Correspondent
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Busy weekend

By

March 05, 2015

The prices were very high the weekend I went.. they were at full capacity I believe American Idol was in the D a couple weekends in February and during this also was a country concert!! the staff looked tired and exhausted from dealing with all of the extra people, long line to check in.. Valet was very busy but nice staff.. overall didn't do much inside the hotel to write on but was clean good location.

Posted by HotelStaff
March 06, 2015
Dear Partyon30, Thank you for your review on your stay here at the Crowne Plaza Detroit Downtown Riverfront. We our glad our location suited you for your stay in Detroit. I will be sure to relay your compliments to our valet staff. I'm sorry you came on such a busy weekend, we hope you come again soon and experience a more relaxing stay. Thank you again for your feedback! Kate Shrosbree Social Media Correspondent
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Less than enthusiastic

By

March 05, 2015

platinumelite

I frequently stay at Crowne Plaza and IHG properties. While I really appreciate the location of the hotel for the reason I was in Detroit, the hotel was expensive, the rooms were small and had not been thoroughly cleaned prior to our arrival, the food and drinks were over priced and the cost of the valet service was steep.

Posted by HotelStaff
March 06, 2015
Dear Melissa N, Thank you for your feedback on your recent stay at the Crowne Plaza Detroit Downtown Riverfront. We appreciate all feedback whether positive or negative in order to improve our product and service. I'm sorry the rate you received was unsatisfactory for the value, but we thank you for your loyalty to IHG and hope to see you at one of our properties again soon. Thank you again for your review. Kate Shrosbree Social Media Correspondent
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