Rated 3.9 out of 5 by 265
Rated 5.0 out of 5.0 by idgirl Very nice hotel.
We stayed here for an Anniversary getaway and to take in the city. The hotel and room was lovely. The bed was very comfortable. and the location was quiet, safe and convenient to the places we were interested in.
The only thing I would like to see is a mini refrigerator in the room. Because it was a special occasion we brought a bottle of Champaign with us but had nowhere to keep it cool. The in room ice bucket was too small. We ended up filling a trash can with ice to chill our bottle. Not ideal but it was a temporary fix.. A fridge would have been better.
September 18, 2014
Rated 4.0 out of 5.0 by katieann Good
Great room with huge windows overlooking river. Location close to people mover - easy access to greektown and ball park. Bathroom shower stall (no tub) was not inviting. Clean but the drain was halfway off and reminded me of a shower gym. Everything else great!
September 16, 2014
Rated 4.0 out of 5.0 by Road Trip Detroit Weekend trip
Great Location to explore downtown. Most events were in walking distance or a short cab ride away from the hotel.
September 12, 2014
Rated 4.0 out of 5.0 by McD1965 Great Location
We stayed downtown for the Monday Night Lions game. The hotel was about 7 blocks away. I did not realize that Crown Plaza had refinished the Ponch. The Ponch was always one of nicest in the city and I applaud Crown Plaza for remaking this jewel.
September 11, 2014
Rated 5.0 out of 5.0 by Candace7881 GREAT WATERFRONT VIEW!!
Wonderful service!! The room was fantastic....lots of electrical plug-ins for your iphone and ipads. The room was very quiet and the bed and pillows were very comfortable.
September 8, 2014
Rated 3.0 out of 5.0 by JH22 worked well for me
The bathroom was extraordinarily small and difficult to manage. The pool and hot tub area are not easily accessible and very small. However, this stay did accomplish my business needs in the area. Hotel very clean and staff very friendly and helpful.
September 7, 2014
Rated 4.0 out of 5.0 by Nate H. Motor City Stay
My overall experience at the Crowne Plaza Hotel was exceptional with a great hostility staff. I enjoyed my stay however, I had one low experience where I ask the cleaning lady to clean my room when I left that morning and discovered when I returned that it wasn't clean. I was a little upset because she stated that she would clean the room. Otherwise my overall experience was well worth the visit.
September 7, 2014
Rated 5.0 out of 5.0 by SBaynes Great staff and accommadations!
Having stayed at the Hamilton Crown Plaza Hotel in Washington DC, we decided to stay at the Hamilton Crown Plaza in Detroit. Our expectations were high, as Ravi and Tawanda at the DC property always make the stay in DC exceptional.
At check in, we were greeted by Bryant at the front desk. Bryant was friendly, professional and most accommodating. Bryant's attributes as a professional were mirrored by Dawn's during the morning shift. Dawn was able to handled some unruly children without the parents become defensive - truly an art in today's society.
Lastly, the restaurant staff from the hostess to the waiters, were professional and attentive. Kudos to the Chef as well. The food on the buffet was tasty, plentiful and well presented.
September 5, 2014