Rated 3.8 out of 5 by 176
Rated 5.0 out of 5.0 by George83 Great service
Very happy with our stay at this hotel. Staff were very friendly and helpful in all areas. The rooms were well maintained. Also is in a good spot to get transport to see other areas and right by the river so a nice quiet spot of a night.Stayed at a few different places on our trip through the states, this would be one of the best.
July 3, 2014
Rated 5.0 out of 5.0 by jackie2424 Beautiful Property
This property is beautiful and clean. The downtown location is very convenient. The staff was courteous, helpful, and professional on all fronts. The bed was comfortable with plenty of pillows. The workout room was a really good size and had a choice of machines to be utilized. My only fault with this property would be the limitation of the dining menu. I ate in the restaurant (beautiful and staff was great). The food was excellent, but the menu is very skimpy. Otherwise, this venue is great for a weekend getaway, or the business traveler. This was my first time visiting Detroit and this property added to my enjoyment!!
July 3, 2014
Rated 5.0 out of 5.0 by JenniferMN Great Price and Great Location
We got a nice room on the 22nd floor facing the river - it was beautiful! I looked at other hotels online, but this was by far the best deal. I was pleasantly surprised with how big the room was, and how friendly everyone was. The bathroom was a bit smaller than other hotels I stay at, but we weren't in there much anyway - and the shower pressure was great. I will stay here again next time!
July 2, 2014
Rated 4.0 out of 5.0 by Raven1968 Fireworks View from the 14th Floor was Fabulous!
The view was perfect for the fireworks. I could see everything from my room. Check-In was a little bumpy because of all the streets being blocked, and at Check-In there was some confusion, but David at the front desk worked it out. He gets an "A" for his customer service. The complementory breakfast service was not that great, but the hotel resturant was under construction.Overall it was worth the money and I would do it again.
June 30, 2014
Rated 5.0 out of 5.0 by puddin55 Great location.
I stayed here for the fireworks and I had the best seat in town, before I went to greektown on the people mover won a little then came back ate, food was awsome . All together my husband and friends had a ball.
June 29, 2014
Rated 4.0 out of 5.0 by Seema Friendly staff
We were at the hotel for a wedding. Everyone was very helpful and friendly. The service was prompt and they did whatever necessary to make us feel at home. Thank you.
June 26, 2014
Rated 5.0 out of 5.0 by Sylvia44 Great experience in Detroit!
We had a fabulous experience at the Crowne Plaza in downtown Detroit while staying there for a meeting lasting a week. The location is superb, the staff are all friendly and helpful, the restaurant has a range of interesting dishes very tastefully prepared, and the housekeepers were pleasant and efficient at keeping our room clean and comfortable. One thing: try to drink in the lounge during happy hour. The cheapest glass of chardonnay is $10 -- but we solved that by buying a bottle and keeping it in our room. So glad to support Detroit and the people working at this hotel!
June 25, 2014
Rated 3.0 out of 5.0 by hp1000 Dissapointed
The room and hotel were great but the desk staff was just bad. After making me wait for 6 hours for a room. I got attitude when asking (2:30pm) if ANY room was ready. I got to told to sitdown and wait. When the bellman was kind enough to ask for me since it seemed some people that come in (3:10) were getting rooms he was told that I had to get in line that I wasnt special.
No way to treat people especially after making me wait till the legal maximum time. We all know "check in" is at 3 but who actually has to wait that long typically?
Sad day made my business trip a nightmare.
Had to change in their bathroom.
June 23, 2014