Rated 4.4 out of 5 by 81
Rated 5.0 out of 5.0 by ftsc Edinburgh vacation
This hotel was an integral part of a very enjoyable visit to Scotland. The hospitality of the staff was impressive.
July 10, 2014
Rated 5.0 out of 5.0 by hoybeuy amazing room
I can honestly say this is the best hotel room I have ever stayed in (having stayed in a lot over the last 20 years). I must have been lucky and been upgraded to room 102 but I was stunned when I walked into it. A fantastic room with the sizeable bathroom in the middle which you could walk round but still space for a three piece suite, coffee table and work area as well as a king size bed and loads of room. All fitted out to a very high standard. I have stayed in The Royal Terrace on a number of occasions now and have never been disappointed. Rooms are always clean and of a very good standard and staff are friendly and helpful. Breakfast is also good and there is plenty of choice in the buffet. I am in Edinburgh regularly on business and this is now my number one choice of hotels (and there are a few to choose from in Edinburgh)!
July 9, 2014
Rated 5.0 out of 5.0 by jtl4 Excellent location and value
Very good value and location. Only slight niggle was the high chairs could do with being a bit cleaner (that said i bet that they aren't often used at the location)
Everything else was excellent and i would certainly stay there again.
I'm also sure that if i mentioned the high chairs when i was there the staff would have done something as they were helpful about everything else i admit i just avoided the issue!
July 8, 2014
Rated 5.0 out of 5.0 by Hiller Great hotel and location
The Crowne Plaza is quite a nice place-it is conveniently located yet on a quieter street. Service was phenomenal. Very enjoyable experience.
July 8, 2014
Rated 5.0 out of 5.0 by Jon209 Great Hotel
Loved our stay here - the staff were great and the room upgrade was most welcome. The room itself was spacious and the four poster bed so comfortable. Breakfast is good with a vegetarian option for sausages. The bar is quite and could do with some local beer selections rather than the usual boring stuff.
July 8, 2014
Rated 2.0 out of 5.0 by dws74 paying for the decor, not the service, food or hot temperatures!!
too hot in the room and throughout the hotel, rude and incompetent staff at breakfast who in addition, were completely disorganised.
Quality of breakfast is of a premier inn standard and I would have expected better
July 3, 2014
Rated 5.0 out of 5.0 by Bachman Edinburgh Stop-over
My wife is most comfortable in this hotel. She travels the world on business staying in good hotels and she ranks this as her favourite. I am happy because she is happy.
My only grouse is given the quality and ambience two things jar - the poor quality of the breakfast bread and the big curtains to the front club rooms jamb because they are two heavy for the inadequately installed track.
June 30, 2014
Rated 2.0 out of 5.0 by Normal business user Not really up to Crowne Plaza standard
Not really up to Crowne Plaza standards. Some of the rooms are unbelievably small, so much so their bathrooms have no room to stack the towels except directly beside the toilet, which is gross. The bathroom was smaller than that of a Holiday Inn Express.
There are some firedoors which thump when closing all night long, and the rooms have poor noise insulation through the doors. The door to my room did not close automatically, it swung shut then stuck open on the door jam.
The bar area is nasty, like something acceptable from the 80's.
Better off in the nearby Holiday Inn Express - better Internet, larger bathrooms, much nicer bar area, quieter, and cheaper.
I would have raised ALL of this on check-out, except no one even bothered to ask if I'd had a good stay etc..
June 30, 2014