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Rated 3.8 out of 5 by 192 reviewers.
Rated 5.0 out of 5.0 by (Hidden) Trev ose Treasure We lived across the street from this hotel and had friends and family stay there in the past, but I think it was a Holiday Inn when we last used the property. We had visited the restaurant a few times. We moved to Nevada in October of 2012, and we booked this because it was so close to "home" ....what a wonderful surpise! Brady's has 30 beers on tap! the staff were so very courteous and helpful....you might think you were on the Main Line. Going to go back next month! July 14, 2014
Rated 5.0 out of 5.0 by Really Good Hotel Stayed here a couple times close to food and shopping. less then 15 minutes from sesame place. July 10, 2014
Rated 4.0 out of 5.0 by Great Weekend. Comfortable and clean. Updated decore. Attentive staff. The onsite food options were tasty. July 8, 2014
Rated 5.0 out of 5.0 by Perfect place for Sesame Place Visit This was the perfect hotel for our family vacation. Rooms and hotel were impeccable. We used the child watch service for our 2 and 4 yr old during dinner and they even sent cupcakes to our room from cookie monster. Breakfast buffet was delicious and kids eat free. Dinner also was good at Global Market. Will definitely stay here again! July 8, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room Room was very clean, bed and pillows were clean and comfy and bathroom was very clean as well. AC worked fine and clean towels were provided every day. Only complaint is shower curtain was too short so after every shower, we had puddles of water outside bathtub. July 8, 2014
Rated 3.0 out of 5.0 by Average Hotel This is an average hotel. The lobby looks wonderful; however, there is no complimentary breakfast. There is a restaurant and bar-n-grill on site. Our room was on the first floor and everyone coming into the hotel could be heard at all hours of the night. I recommend in staying above the first floor if possible. July 7, 2014
Rated 5.0 out of 5.0 by Great Stay Great stay, enjoyed the hotel very much. The pool was out of order the first night and freezing cold the next 2 nights. Other than that it was great. July 4, 2014
Rated 4.0 out of 5.0 by Nice hotel I was here only one night while on business and I thoroughly enjoyed my stay. The sauna and hot tub was nice as was the restaurant. Good experience overall. July 3, 2014
Rated 3.0 out of 5.0 by Room Toilet would flush itself all night long and the fan in bathroom didn't work. Rm 222. July 3, 2014
Rated 5.0 out of 5.0 by Floored!!! :-) My family and I were absolutely blown away with the amazing cuz time service. The atmosphere was so welcoming. The kids were impressed with the comfort of the beds!!! My friend and I were thrilled with the child care option. I could go on for hours about The Crowne Plaza. Thank you to the amazing staff. We smiled from the moment we walked into the beautiful lobby until the time we drove out of the parking lot which even has a great amount of parking. Thank you :-) July 2, 2014
Rated 4.0 out of 5.0 by Comfortable and Fun Hotel I had a great time with my 7 year old son. The room was clean and the service was great. Very well maintain Hotel. Fun activities fro kids. July 2, 2014
Rated 5.0 out of 5.0 by Wedding Hotel We came into town for a wedding and stayed at this hotel. We had a big comfortable room, very clean and the hotel bar was a nice treat! June 30, 2014
Rated 4.0 out of 5.0 by Stuck in ADA room Although I have had some very good experiences at the Crowne Plaza this particular one was not the best. I was stuck in an ADA room which had a very fowl order (possibly smoke if that possible). Minus the order the roo was average. Lacked the pop that other rooms in the hotel have. I recommend staying here just not in the ADA room. June 29, 2014
Rated 5.0 out of 5.0 by Friendly staff and very accomadating My mother had surgery at the Rothman Institute and received a discounted rate for her to stay there the night before surgery as we had a 4 hour drive. Also, my sisters and I stayed there the night of her surgery. The staff were very helpful and friendly. The only thing I was disappointed with was there was not a continental breakfast. When my mother called to make the reservations she was under the impression that a continental breakfast was included free with the stay. However, they do not offer that. Breakfast could be served in the restaurant for a charge. Everywhere else I stayed there has been at least coffee and donuts/Danish provided. But, we did receive a discounted rate, so I can't complain. My sister and I ate at a local Chinese buffet and got food poisoning, so I guess we should have eaten at the hotel restaurant. Because we were sick upon checkout, the front desk allowed us an extra 2 hours to check out for our pick up from an another sister who picked up our mother at the hospital. We really appreciated that. June 28, 2014
Rated 1.0 out of 5.0 by Just one bright spot The one bright spot in a stay marked by excessive noise and poor staff response was Nickolay, our waiter in the restaurant. He went out of his way to make sure that our food allergies were attended to and that our meal was enjoyable. June 26, 2014
Rated 2.0 out of 5.0 by Disappointing This Crown Plaza is not up to the standard that I normally expect from this chain. I did not get 1 good nights sleep even though I was on the executive floor. June 25, 2014
Rated 5.0 out of 5.0 by Roller derby kids there too. Even though the hotel seemed to be over run by a large group of roller derby kids it didn't affect our stay at all. The kids were all respectful and we conversed with several at different times. The hotel had some extra staff that seemed to handle everything just fine. We would stay there again in a heart beat. June 25, 2014
Rated 2.0 out of 5.0 by Not happy customer. Hotel was not up front with the costs of staying at the hotel and then proceeded to try and charge my card over 8 times, needless to say I am not trying to sort through it all and it is a colossal waste of my time. If this is how the front staff treats guests, I will NEVER stay in an IHG hotel ever again. June 24, 2014
Rated 5.0 out of 5.0 by Home away from home I travel a lot in my job. In the last 6 months I have spect a least 80% of the time in hotels. From my first stay here, the staff has been pleasent and very accomodating. I was surprised to get a call from the front desk asking is everything ok and do I need anything. When I came down to go out staff would greet me and say, see you when you return. They treated me like family instead of a guest. My room had all I needed. It was clean and the bed comfortable. I had a great night sleep. The weather pattern did affect the internet service this time, but I still give it a 5 out of 5. I like calling the Crowne Plaza my new home away from home. June 23, 2014
Rated 4.0 out of 5.0 by Nice, clean room in a good area The room was clean, spacious and in good condition. The only criticism was that the door keys did not work; I was told this was due to rewiring something in the hotel, but it was still an annoyance. Other than that, I enjoyed my stay. The staff was friendly and the common areas (dining/bar) were enjoyable. June 20, 2014
Rated 4.0 out of 5.0 by excellent service Room was comfortable and clean staff was very helpful and friendly and it was nice to have restaurants on staff June 19, 2014
Rated 4.0 out of 5.0 by great location We always enjoy our stay at this Crowne Plaza. We plan to return later this year. June 17, 2014
Rated 2.0 out of 5.0 by Poor morning check out service Checked receipt and found no Priority Club number on receipt. This means work for me to collect my points. I stopped by the front desk and it was vacant with a bell out front to ring. Guess it was nap time. Rang the bell and wandered around until someone showed up. Explained i need the number on my receipt and it really did not matter to the clerk as he said he would do it and walked off. It did not get done SUPPRISE. its the small things that make a good visit. I also asked about coffee and was told nothing would be available till 6:30. Please coffee for guest in the morning use to be common but i guess its just one more item not being supplied anymore. Last item, I did not get my starbucks card. June 5, 2014
Rated 5.0 out of 5.0 by Nothing bad about this Hotel The Crowne Plaza Bucks County was superior on every possible classification including room service, food quality, restaurant and bar service. I will return to this hotel every time I am in the Philadelphia area. June 5, 2014
Rated 4.0 out of 5.0 by re coffee Everything was great except the coffee in the rooms was far superior to the coffee available in the Bistro or lounge. It was too weak in the Bistro. June 5, 2014
Rated 4.0 out of 5.0 by Very nice yet lacking My stay was pleasant and enjoyable. What would have made it better would have been a complimentary breakfast to be included as most hotels are doing now. June 4, 2014
Rated 4.0 out of 5.0 by Philly Wedding Weekend Nice hotel and staff...a little shabby but an excellent value June 3, 2014
Rated 4.0 out of 5.0 by overall very nice stay bed was very comfortable. husband said not enough tv channels for type of breakfast, could have been included June 3, 2014
Rated 4.0 out of 5.0 by Comfortable Bed This hotel has a very comfortable sleeping bed and pillows. They did put me in a (unrequested) handicapped room because they were out of regualr rooms and the show in the handicapped room has a very poor design. At the end of my shower, the entire bathroom floor was soaked with water. Also, I wish they would have warned me that a VERY LARGE group of kids were coming in for the night. They were running and screaming up June 2, 2014
Rated 5.0 out of 5.0 Simply wonderful. Very nice room, very clean, good value. Would stay again. June 2, 2014
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