Crowne Plaza Jakarta

Hotel Front Desk: 62-21-5268833

Hotel Fax: 62-21-5268832

Hotel Email: crowne@crowneplazajakarta.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Soekarno Hatta International Airport (CGK)

- Distance from hotel: 18.64 MI/ 30 KM East l

- Please take Prof Sedyatmo toll way which is connected to inner city toll way heading toward city center and get off at Semanggi Interchange Exit

Train
sudirma station
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- Car Parking Available

- Complimentary Daily Self-Parking

- Self-Parking Fee: 0.30 USD

- Valet Parking Available

- Valet Parking Fee: 3.00 USD

- Parking area is located in hotel's basement. It is managed and operated by Secure Parking, a 3rd party company. Parking fee is Rp. 4,000/hour/car. Parking area is on 24 hours CCTV surveillance system

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Hotel Highlights

Book a Club Room or Suite at Crowne Plaza Jakarta and enjoy access to the Club Lounge, a luxurious and private place to unwind or do business. Network over complimentary breakfast and cocktails, or prepare for the day with wireless Internet, a Business Centre and meeting rooms.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.5

based on 132 reviews
70%
Recommend This Property
Read All Reviews

Ratings Breakdown

132reviews

  • 5 Stars
    26
  • 4 Stars
    51
  • 3 Stars
    27
  • 2 Stars
    19
  • 1 Stars
    9

none

By

April 24, 2015

platinumelite

please see the comments given earlier in the survey.

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トイレの改善

By

April 22, 2015

club

トイレの内部が傷ついて汚れているように見え滞在中不快だった。NO 710 です至急交換化修理をしてください。
これに気がつかない事は、非常に残念でした。

Posted by HotelStaff
April 24, 2015
Dear Dada K, Thank you for your feedback. I am truly sorry that your stay was not satisfactory particularly in regards to cleanliness of toilet. What you experience was unacceptable and I have requested our Housekeeping Manager to reinforce room cleaning procedure to Room Attendants. Guest satisfaction is of utmost importance to us and through comment such as yours we constantly monitor our products and services. Thank you for your valuable feedback. I hope the unpleasant condition you experienced willl not deter you from staying in Crowne Plaza Jakarta. Sincerely, On behalf of Crowne Plaza Jakarta Management
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早朝出発便へのすばらしい対応

By

April 22, 2015

club

早朝6時50分発の便に乗るために朝4時チェックアウトしました。
前日に早朝チェックアウトを伝えておいたところ、朝食boxとホットコーヒーを準備頂き、タクシー乗り込む直前にお渡しいただけました。非常に助かり、ありがたく感じました。

Posted by HotelStaff
April 24, 2015
Dear kazu1, Thank you for taking the time to share your stay experience. I am happy that our staff provided the necessary assistance particularly before your departure. Your satisfaction is what motivates us to providing better service to all our guests. Thank you for staying at Crowne Plaza Jakarta and I look forward to your next stay. Sincerely, On behalf of Crowne Plaza Jakarta Management
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Lousy hotel

By

April 20, 2015

Refer to the comments mentioned in Survey, I wil not stay in this hotel anymore!

Posted by HotelStaff
April 20, 2015
Dear jojoang, Thank you for taking the time to complete the survey and provide feedback of your stay. I regret to learn that certain area of your stay were not satisfied. Please accept my apology for the inconveniences. It shows me that Housekeeping Department failed to pay attention to detail in maintaining the room. I have taken note and addressed your feedback to our Housekeeping Manager for immediate correction. It is our commitment to constantly improve our level of services so that we can exceed our guest expectation and eventually provide memorable experience. I appreciate your comment. If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact our Manager on Duty. Sincerely, On behalf of Crowne Plaza Jakarta Management
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