Crowne Plaza Jerusalem

Hotel Front Desk: 972-2-6588888

Hotel Fax: 972-2-6588849

Hotel Email: jm_gmsec@hiil.co.il

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Ben Gurion ( TLV) (TLV)

- Distance from hotel: 24.85 MI/ 40 KM East l

- Take hwy no 1 towards Jerusalem, hotel is located at the city entrance.

Train
Jerusalem Light Rail

- Distance from hotel: 1.24 MI/ 2 KM North

- information through concierge desk

Print Hotel Fact Sheet

- Car Parking Available

- Self-Parking Fee: 15.00 USD

- Parking is usually restricted to registered guests. Parking fee is $10.00 per day.

Print Hotel Fact Sheet

Current Settings are:

/


Change Preferences:

Country of Residence:

Available Languages:

lang-loader
Make A Reservation

Book Online or Call:

Chat with an AgentChat with an Agent

Best Price Guarantee

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Please enter Check In.

Please enter Check Out.

Hotel Highlights

Visit the nearby Mahane Yehuda Market where wide alleys present the local produce together with designer boutique shops "gourmet junk food" gifts shops, jewelry shops and positive energy at best.
Quick Information

Hotel Offers

There are no hotel packages available for your requested travel criteria
Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 81 reviews
62%
Recommend This Property
Read All Reviews

Ratings Breakdown

81reviews

  • 5 Stars
    19
  • 4 Stars
    22
  • 3 Stars
    17
  • 2 Stars
    13
  • 1 Stars
    10

worn down and worn out

By

March 19, 2015

1)Hotel is generally very worned down.
2)Air conditioning only switiched on and locked on warm and hot for the season until end of March. Totally unprepared and unable to switch to cold air as temperatures went up to 25-28 C. No fans available at all to help situation. Reception suggested custmers to leave balcony door open all nithg, but no help and nosie level was very high so there were 3 sleeepless nights
3)Bath room not well cleaned. Shower curtains dirty
4)No signs for ice machine. Machine is also rusty and dirty.

Posted by HotelStaff
March 21, 2015
Dear Guest I appreciate you taking the time to comment about your recent stay at our hotel. We are pleased to read Comments. However, we regret that some of the facilities and amenities failed to meet your expectations. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the hotel management and we’re confident that necessary action will be made, in order to achieve complete guest satisfaction. We hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible. Best Regards Munjed Jalajel
Read More
Read Less

Overall expreience of my stay

By

January 30, 2015

platinumelite

I was kind of sad about this Crown Plaza since it is the worst one I have ever stayed in my life in terms of service, room type, breakfast and value. It does not seem to have the quality of other Crown Plaza hotels and I, as a Platinum member, will definitely not stay here next time when I travel to Jerusalem.

Posted by HotelStaff
February 01, 2015
Dear Guest, I am writing in regard to your recent stay with us here at the Crowne Plaza Jerusalem. I would lik to thank you for your review, we are always open to receive feedback and welcome the opportuinty to improve. We would like to apologies for the inconvenience you had experienced during your stay with us. It's important for us to let you know that we took all your comments to our attention and we always seek for ways to improve our service. We wish to see you again in your next visit to Jerusalem and provide you with a better experience. Sincerely yours, O. Shach
Read More
Read Less

Excelente custo benefício

By

January 19, 2015

Apesar de não estar localizado na cidade velha de Jerusalém, gostamos muito da nossa estadia no Hotel.
Bem próximo ao hotel tem um ponto dos novos trens que nos leva até os principais pontos turísticos da cidade
O mesmo é antigo porém não tivemos a impressão de má conservação.
A Equipe do hotel foi muito gentil em recolher algumas mudas de roupas que esquecemos no armário que retiramos após alguns dias.
O café da manhã é excelente!!!

Posted by HotelStaff
January 21, 2015
Dear Guest First,,Thank you for staying with us and taking the time to leave a review.We apriciate the candid feedback we receive and welcome any apportunity to improve. Thank you for staying with us,and we hope to have an apportunity to serve you again. Sincerely Akram Khweis Guest Relations Manager
Read More
Read Less

Average hotel in jerusalem

By

January 16, 2015

Check in was ok upgraded me but thats about as good as it got rooms needs renovation view a from balcony great have to pay for parking is one thing but nearly always carpark full during the day so cant park anywhere near hotel which i find ridiculous for paying hotel quests breakfast very average below par for an israeli hotel never got newspaper to room despite asking every morning which im due as a ambassador gold elite the only thing going for it is its price per night

Posted by HotelStaff
January 21, 2015
Dear Guest Thank you for staying with us and taking the time to leave a review.We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. Thank you for staying with us,and we hope to have an opportunity to serve you again. Sincerely Akram Khweis Guest Relations Manager
Read More
Read Less