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Rated 4.5 out of 5 by 230 reviewers.
Rated 1.0 out of 5.0 by tiny double beds that are not suitable If you like small and not roomy beds in a double room go fro it you will be happy but if your expectations of roominess and comfort in a bed and hotel skip this dump you can stay at several better hotels in the same area I now know why they were all full they offer real beds not 3 stooges type bedding March 17, 2014
Rated 5.0 out of 5.0 by keeping the bar open longer Every eminent was taken care of by the staff of the hotel. The hotel bar should have been keep open at least unitl 2am during mardi gras ! March 14, 2014
Rated 5.0 out of 5.0 by Comfortable bedding and loved the decor in the room. The staff was very friendly and accommodating. I certainly will use this hotel again! March 14, 2014
Rated 5.0 out of 5.0 by Friendly staff Staff was very accommodating with special requests March 13, 2014
Rated 5.0 out of 5.0 by GREAT HOTEL!!!!!!!! Overall stay was great! The staff was extremely friendly and helpful. I received two good nights rest due to great bedding and a quiet clean room. Because of the price increase for a third night stay, I had to change hotel but I do intend to stay with Crowne Plaza on my next trip. March 12, 2014
Rated 5.0 out of 5.0 by Very nice hotel for travel Stayed the night before and after a trip overseas. The hotel is very nice and the staff is great. The park and fly option is really great - will definately stay there again! March 12, 2014
Rated 5.0 out of 5.0 by Clean, comfortable and great service. Very nice hotel. Very professional and friendly staff. Enjoyed the Rewards VIP Reception, and the TV was very nice with a good selection of channels. March 11, 2014
Rated 5.0 out of 5.0 by overnight stay stay was short and comfortable. Stood at the bar never saw the bar tender, walked away. I will stay again next time in town March 10, 2014
Rated 4.0 out of 5.0 by Close to the airport Got expedited check in with my rewards card, there was a line for the commoners. Got the room I asked for, far from the crowds at 4317. Food was good but I confused the waiter and the sweet potato fries came out late, my fault. The Internet in 4317 was basically inoperable for most of the visit. Sites would not completely load and at times timed out. I didn't need it for much but did comment when the desk called to see how things were going. March 8, 2014
Rated 5.0 out of 5.0 by Airport layover This stay was because we were put up by our airline for an extra night. With that in mind and the fact that we didn't have all our luggage, the hotel was great with providing all the amenities that we did not have with us. Which we really appreciated! The hotel was nice. It's is very close to the airport, so you could hear planes, but that didn't bother us at all. The room was very nice! There is also a great resturant next to the property called "Brick Oven Cafe" which was AMAZING!!! We were glad that the hotel recommended it. Our stay was great and we would stay there again. March 4, 2014
Rated 5.0 out of 5.0 by Great staff and clean hotel. Our room was very clean and the staff was friendly and very helpful. The only issue we had was a shortage of hot water in the morning. Not cold but only warm. The hotel was full and I am sure that that was the reason. I would still recommend this hotel. February 26, 2014
Rated 5.0 out of 5.0 by Booking the room on the internet prior to arrival I have been staying at this hotel for many years on my business trips. It is close to the airport, shopping and food. The staff are always friendly and are quick to make sure your stay is an enjoyable one. Oh, you centrally located for night activity. The rooms are quiet and the restruarnt food is good. They have a business center computer that is dedecated to checking in for you flight and printing your boarding pass. I use the gym often, nice up to date equiptmenment. February 25, 2014
Rated 4.0 out of 5.0 by Good service We stayed there during the NBA All Star weekend. Although we were on the go the entire weekend, we still enjoyed ourselves there. It was about a 10 to 15 mins from downtown, which was nice to get away from the busy city. Easy to find and close to the airport. February 20, 2014
Rated 3.0 out of 5.0 by Good bed, average service As an airport hotel, I did not expect everything. But because I needed to stay there I wanted a bit extra and booked executive, but while the room was great it was very not much extra. February 19, 2014
Rated 5.0 out of 5.0 by Helpful Staff and great stay! I travel several times a year for business and pleasure. I've stayed in many Hotels with differenct experiences. I throughly enjoyed my stay at the Crowne Plaza, New Orleans-Airport. I'm from Metairie, but when I visit, I like to stay in a Hotel and from my recent experience, I'll be staying at Crowne Plaza for all my future trips to NO. Everyone was very helpful and polite, the room was great and I slept really well without hearing other guest. I highly recommend to anyone to stay here from now on. Thank you! February 19, 2014
Rated 5.0 out of 5.0 by Breakfast Great breakfast and excellent service. My waitress attending to my every needs, plus gave me a cup of coffee to go. I would recommend this hotel to my sales colleges and friends and would recommend they use the restaurant. February 17, 2014
Rated 5.0 out of 5.0 by great lounge experience Staff was friendly and helpful and other guests were friendly. Also the driver was exceptional he knew were we wanted to go and dropped us off and picked us up in a very timely manner. February 13, 2014
Rated 3.0 out of 5.0 by Old Hotel needs to be updated. Not worth the value. The staff was not very helpful except in the restaurant. February 9, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff The only poor rating I would give this location is the breakfast buffet. Not worth the price. Grits were cold. Selection poor. I did not look at the menu for breakfast. I wish I had. Just don't get the buffet. February 7, 2014
Rated 3.0 out of 5.0 by Small beds I was not very happy with my stay here. I do not think I will go back !!! February 6, 2014
Rated 5.0 out of 5.0 by Pleasant stay. Friendy and courteous staff. Very enjoyable stay. Will return next time I'm visiting the area. February 5, 2014
Rated 5.0 out of 5.0 by Friendly staff and convenient location! We stayed at the New Orleans Airport Crowne Plaza before going on a cruise. Our flight arrived at 11:30 p.m. and we were immediately picked up by the hotel shuttle. Our room was nicely decorated and very clean. All the staff was extremely friendly and very helpful. I would highly recommend this hotel. February 4, 2014
Rated 2.0 out of 5.0 by Dont expect too much The staffs are not polite, mostly they don't respond you quickly. I have waited at New Orlance airport for their shuttle service for an hour February 2, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised by the Crown Plaza I didn't realize that this brand was so different from Holiday Inn! It seems more luxurious and I would definitely recommend it to friends and consider it next time I need a hotel. I also liked that there was a 'fruit' water dispenser in the lobby where I could fill my own cup with! It's hard staying hydrated on trips and this was a great amenity. February 2, 2014
Rated 5.0 out of 5.0 by Excellent bed Had a great rest here, excellent bedding, only complain was the door rattled when the corridor door opened/closed, a small packer would stop this February 2, 2014
Rated 4.0 out of 5.0 by Comfortable stay and good value The hotel was close to the airport and the staff was friendly. The room was nice and comfortable but the TV was low quality. January 30, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Would definitely stay again because of the comfortable bed and great service I experienced from the staff. January 29, 2014
Rated 5.0 out of 5.0 by GREAT ALL WAS GREAT AND WILL STAY AGAIN. MY COMPANY USES THE HOTEL A LOT. WE GO TO SCHOOLS FOR OFFSHORE TRAINING AND VISIA'S FOR MEXICO. I WORK IN MEXICO ON AN OIL RIG. AND WHEN WE HAVE SCHOOLS IN THAT AREA WE ALWAYS USE THE HOTEL. January 26, 2014
Rated 5.0 out of 5.0 by Nice room Very nice rooms, staff were very nice and helpful. We ate at the bar and the food was excellent. The shuttle driver was very nice and helpful too January 17, 2014
Rated 4.0 out of 5.0 by A long week-end in New Orleans Adequate but nothing spectacular. Plan to eat outside the hotel for your meals. January 15, 2014
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