Crowne Plaza London - Kensington

Hotel Front Desk: 44-871-9429022

Hotel Fax: 44-20-73412592

Hotel Email: lonke.reservations@ihg.com

Check In: 2:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
London Heathrow (LHR)

- Distance from hotel: 14.91 MI/ 24 KM West l

- Take M4 East A4 becomes Cromwell Road. We are opposite Waitrose. Car parking can be sought at the Holiday Inn Kensington Forum which is a 2 minute walk from the hotel.

London Gatwick (LGW)

- Distance from hotel: 21.75 MI/ 35 KM South l

- Take M23 and connect to M4 East towards Central London and join onto A4 towards Central London. A4 becomes Cromwell Road. We are across the road from Waitrose. Car parking can be sought at the Holiday Inn London Kensington Forum. A 2 minute walk.

Train
Victoria Station
Subway

Gloucester Road

- Distance from hotel: 0.06 MI/ 0.1 KM

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Hotel Highlights

Upgrade to a Club room or lavish Suite at Crowne Plaza London-Kensington and enjoy exclusive entry to our Club Lounge. You can meet colleagues informally here, or invite up to 120 people to banquets or events in our 5 sleek meeting rooms, flanked by comfortable breakout spaces.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.5

based on 565 reviews
95%
Recommend This Property
Read All Reviews

Ratings Breakdown

565reviews

  • 5 Stars
    375
  • 4 Stars
    147
  • 3 Stars
    23
  • 2 Stars
    14
  • 1 Stars
    6

good ambience and food

By

October 18, 2014

club

the service was prompt efficent and politeand the upgrade much apprecia

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Excellent check in and check out service/terrible concierge

By

October 16, 2014

club

Please refer to my previous note on the concierge service

Posted byHotelStaff
October 20, 2014
Dear Congo369, Thank you for choosing Crowne Plaza London Kensington Hotel. We are happy to hear you had a excellent experience with our check in and check our services, as we always aim to give our guests high services. However, we regret to hear you experienced difficulties with our concierge. We appreciate your feedback and would certainly address this issue, so that does not happen in the future. Look forward welcoming you back to our hotel. Kind regards, Hristina Choudhury Guest Relations Manager
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Poor staff attitude

By

October 16, 2014

Poor staff attitude. Not good value for money. Not recommended for families.

Posted byHotelStaff
October 20, 2014
Dear Anonymous, Thank you for choosing Crowne Plaza London Kensington Hotel. We regret to hear you had bad experience with your stay at our hotel. We apologies for the inconveniences cause to you. Hope you will visit us again, and we can improve your experience with our hotel. Look forward hearing form you soon. Kind regards, Hristina Choudhury Guest Relations Manager
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Great location

By

October 15, 2014

club

Stayed there with two children. Rooms were of good size. Nice lounge and loved quiet garden in back. The staff at breakfast were very nice with the children. Staff were always helpful.
Greal location with the tube and Waitrose across the street.

Posted byHotelStaff
October 20, 2014
Dear Happy1237, Thank you for choosing Crowne Plaza London Kensington Hotel. We appreciate your time for this feedback. We are delighted to hear that you were pleased with your stay with us. Look forward welcoming you back in our hotel soon. Kind regards, Hristina Choudhury Guest Relations Manager
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