Crowne Plaza Colchester - Five Lakes

Hotel Front Desk: 44-1621-868888

Hotel Fax: 44-1621-869696

Hotel Email: enquiries@cpcolchester.co.uk

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Stansted (STN)

- Distance from hotel: 34 MI/ 54.72 KM West l

- Head towards A120 Colchester and merge to road. Follow A120 until you reach a right hand turn to West Street Turn right to Bridge Street - B1024 Turn right to the B1023 The Resort is on your left

Train
Witham Train Station

- Distance from hotel: 10 MI/ 16.09 KM West

- From Albert Road Continue to Braintree Road Turn left in Collingwood Road At mini-round about turn left Turn left in Newlands Street At mini-round about continue forward Merge in A12 Leave A12 at junction 23, merge into London Road Continue until right hand turn towards Tiptree/Maldon Continue on B1023 until left hand turn in B1026 Five Lakes is on the left

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Complimentary parking for guests and visitors.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 426 reviews
80%
Recommend This Property
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Ratings Breakdown

426reviews

  • 5 Stars
    194
  • 4 Stars
    114
  • 3 Stars
    54
  • 2 Stars
    32
  • 1 Stars
    32

Highly recommended

By

April 26, 2015

club

On a busy Saturday night my check in process was completed in under two minutes. The room was very comfortable - the mattress without doubt the best I have ever slept on.
Breakfast buffet was excellent.

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fantastic

By

April 23, 2015

Exceeded expectations, absolutely loved my stay at crowne plaza 5 lakes, excellent value for money highly recommended.

Posted by HotelStaff
April 24, 2015
Thank you so much for taking the time to express how how wonderful your visit to Crowne Plaza Resort Colchester - Five Lakes was recently. We are also most appreciative to be awarded a top score of five stars. We do hope that you return to visit us in the future. Thank you again and with kind regards.
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Not for us.

By

April 23, 2015

To be honest this may be a case of style over substance. The welcome in to the reception is a wonderful experience and you would hope it sets the scene of things to come. However it does not.

The bar - Lucca i believe it is called, in the corner of reception, was showing the football and the noise and language from the golfers was incredible. It was like sitting near a Hungry Horse pub !!

The bedroom carpet was theadbare in parts but was generally comfortable, the staining on the rear of the bathroom door however shows little attention to detail from the owners - not expensive to replace but the black staining is not a style icon.

3pm check-in is a bit of a take-on - not really enough time to enjoy the facilities on the day of arrival and there was no opportunity for treatments in the spa which does not open beyond 6pm and was fully booked for the weekend. Not the hotels fault but do not advertise a spa that you can not visit. I called the spa 14 times before we came to this hotel without even getting the call answered. Just the promise of a call back but when you are working all day getting a call back and not being able to take it is not helpful.

We had pre-booked dinner with reception but when we came down to dinner, absolutely no one knew we had reserved and we had to be pushed to another restaurant within the complex. Amazingly the restaurant manager asked if we want to sit at the sports bar to eat !! Not what we booked or paid for !!! Once seated i have to say the food was very good though.

The hotel is also suprisingly quiet in the evening which was nice.

Breakfast is a buffet affair which the golfers took full advantage of and the staff could barely keep up with their apetities. Lots of items running out and staff running everywhere. it was a bit Toby Carvery with better quality of product. Staff very attentive though considering they were rushed off their feet.

All in all the hotel is geared up for golfers really and they are this hotels preference. Nothing was too much trouble for the staff who were giving the golfers a more than preferential service and who can blame them. If there is money there - go get it !!

Hoped for a nice overnight escape with the other half and ended up disappointed and looking forward to our next stay which will be at a more appropriate venue for our needs.

We won't be back.

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Super hotel!!

By

April 21, 2015

club

I recommend it to everyone!!! Great service and lovely food!!

Posted by HotelStaff
April 24, 2015
We truly appreciate that you have taken the time to review your visit to Crowne Plaza Resort Colchester - Five Lakes and your high score of five stars indicates to us, the level of your satisfaction and enjoyment. Thank you for recommending us to future guest. With kind regards.
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