Rated 5.0 out of 5.0 by dana51 Consistently excellent experience
My company has a contract with Crowne Milpitas so I have been staying at the Bellew property consistently since 2010. The overall experience is always excellent. What makes this property is the STAFF!!! They are the epitomy of best in class service and I would choose anyone of them to be on my Team. No matter what my request is, they always make me feel like I am the most important person to them at that moment. While you may think it was the change in managers or the recent renovation, which I love by the way, it has always been your staff. From the always accomodating and safe shuttle drivers to your courteous desk staff to your dining room wait staff, they are all true professionals!!
The only thing I would change that I have noticed in the last couple of visits, is there should be X amount of rooms held for Priority Club members at our company Corporate rate. We always have to book two weeks in advance so it is never last minute and I know for a fact more expensive rooms are held back. My loyalty to your chain should be repaid in preferrential booking availability even if it doesn't mean getting top dollar.
February 5, 2013
Rated 5.0 out of 5.0 by Badge54 Great Scott you must stay!
The staff from the front desk to Thomas and lupe and Alfred was awesome.
November 16, 2012
Rated 2.0 out of 5.0 by Krish Good hotel mediocre service
Service is poor, front desk did not even ask about membership, provided a room and the key did not work.
November 15, 2012
Rated 5.0 out of 5.0 by kshannon comfy bed and warm efficient guest service
I love this hotel and the staff. I've stayed here for years for business and am never disappointed. By early 2013, the place will be remodeled and made current at last in decor. That's the only suggestion I would have had. I recommend the Crown Plaza Milipitas highly.
November 15, 2012
Rated 5.0 out of 5.0 by Pelican Home away from home
This is the only hotel I stay at when visiting Silicone Valley The staff is incredible and always makes me feel at home. While there make sure you say hello to Thomas, the best bartender in the valley
November 7, 2012
Rated 4.0 out of 5.0 by Evan View
View is excellent.. Location is convenient, Weather is always nice..
October 10, 2012
Rated 5.0 out of 5.0 by UJag Home away from Home
My stay was for a period of 13 nights. It was a Business travel. From the minute I arrived after a 24 hr flight from India, The staff was so courteous and committed to making my stay comfortable. I did not have the right electrical convertors upon arrival, they got it for me so late in the night from the gift shop. Ensured I get my India calling card to be able to talk home at length at an affordable cost.
The pickup/drop service I must say is the best. They ensure that I was ontime for my every appointment including my 6am airport drop. Max, one of the drivers was so wonderful.
Most evenings I spent a little time at the bar and staff knew I was alone and ensured to keep me entertained. The crowd at the bar was just like my office people. I could also walk accross to the nearby hotels for dinner whenever I wanted a change.
The ladies at the receiption were so kind to give me tips on the latest sales going around there for me to shop. This was my second stay there and I am sure whenever I visit Sunnyvale, This will be the place I would stay.
October 8, 2012
Rated 3.0 out of 5.0 by Ufuk bad breakfast
Cleaning and room service is OK. But breakfast is not good.
No cheese, no olive, etc. Nothing realted to European breakfast.
October 8, 2012