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Rated 3.8 out of 5 by 139 reviewers.
Rated 3.0 out of 5.0 by Good service We were very disappointed that the pool and water slide were not open for our use on the two times we stayed at the hotel,as we were traveling with our 8 year old grand daughter. August 14, 2014
Rated 5.0 out of 5.0 by Excellent Staff Extremely helpful all around and very pleasant. I've stayed here before and have always had great service. August 12, 2014
Rated 3.0 out of 5.0 by Ok airport hotel The kids loved the fantastic indoor pool with water slide, but this hotel isn't particularly memorable. It's close to the airport but I would recommend staying in the city, especially as dining options in the area are limited and the hotel breakfast was poor. August 11, 2014
Rated 5.0 out of 5.0 by Good Hotel This is an excellent Crowne Plaza. It meets the standards I have come to expect in a Crowne Plaza. The staff is very friendly and helpful. August 8, 2014
Rated 5.0 out of 5.0 by Best customer service at the front desk Staff at the reception namely Cynthia and Jaswinder did an excellent job and made our stay very combatable. Best customer service. August 8, 2014
Rated 4.0 out of 5.0 by Stay as a Ambassador Platinum The only I was disappointed is we arrived around 2 am and we were hungry. ùThe only available food was from a a distribution machine ( junk food). Also it would have been nice to have a beer to relax ..nothing. The mini bar fridge was empty . The hotel told me the they stopped this service. The bath room was not clean. The toilet bowl was like some one used it and did not flush properly. The was drops of WHAT ??? on the floor near the toilet. Some towels and stains on them. For the rest in was ok. August 4, 2014
Rated 5.0 out of 5.0 by Great Experience Very friendly front desk Staff. Hotel General Manager was in the lobby to welcome everyone who came out of the shuttle bus. Hotel had a cocktail to welcome us. I will be back next week upon my return from the business trip. August 3, 2014
Rated 2.0 out of 5.0 by Horrible Dirty, dated hotel and staff seem depressed to be here as well. Definitely does not live up to quality expected of a Crowne Plaza! Even the Crowne Plaza in Hamilton, ON is better than this location! July 25, 2014
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