Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue


49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

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- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 1164 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Met our needs


July 24, 2014


This hotel is in a good location, right in the heart of Times Square which is where we wanted to stay. The room itself was adequate - comfortable and clean. The only issue we had was with a broken toilet seat. Once that was reported, it was fixed in a timely manner. The staff was very attentive to our needs.

When I've stayed at other hotels in NYC before, I could hear sirens and car horns all night long but at this hotel, I couldn't hear any of that so I was able to get a good night's sleep. If you are staying at the hotel on the weekend, please note that it may take a LONG time to get an elevator that isn't full of people when you are trying to go from your floor to the lobby. We waited almost 20 minutes before we finally took an elevator that was going up in order to be able to go down in a more timely manner.

I was disappointed that there was not longer a Priority Club lounge which I was told would be there when I booked the room. There weren't any "perks" for being a reward club member.

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Great Beds


July 23, 2014

Love this hotel. Our room was not available when we arrived at the the hotel. However, we were able to leave our luggage with baggage claim and head out to enjoy the City.
When we arrived back at the hotel later that evening, it was no problem in getting our room key and luggage.
The room was very comfortable, had a good City view, and we could not hear a single thing from anywhere else in the hotel.

Slept like a baby!!!

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Crowded lobby, poor stay for business travelers


July 22, 2014

-no to extremely poor wireless access - a must for business travelers
-poor ability to use business center with my laptop
-late night check in seems like I was bothering the front desk (multiple stays)
-clean rooms, quiet rooms

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Don't Count on the Wake-up Call


July 22, 2014

Don't count on the wake-up call. We did not get ours. There is a table tent by the phone that says if you do not get your wake-up call, your room is comped for that evening, so we went down to the hotel desk and told them we didn't receive our wake-up call. The staff seemed unaware of this policy. After being passed to 4 or 5 different people, our room was never comped. We did however receive four complimentary drink tickets - for three people. Kind of an odd distribution. It wasn't a huge deal that we didn't get the wake-up call, but the lack of concern and professionalism from the hotel management was quite surprising from a Crowne Plaza in Manhattan. It's the principle - if you say you comp the room if you screw up, then do it.

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