Crowne Plaza Times Square Manhattan

Hotel Front Desk: 1-212-9774000

Hotel Fax: 1-212-3337393

Hotel Email: info@CPTSNYC.com

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
LaGuardia International Airport (LGA)

- Distance from hotel: 9.5 MI/ 15.29 KM East l

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distance from hotel: 15.3 MI/ 24.62 KM East l

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distance from hotel: 30 MI/ 48.28 KM South West l

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Train
Penn Station

- Distance from hotel: 0.5 MI/ 0.8 KM South East

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue

Subway

49th Street and 7th Avenue N/R/Q line

- Distance from hotel: 0.01 MI/ 0.02 KM East

- 1 Block walk

Print Hotel Fact Sheet

- Car Parking Available

- Valet Parking Available

- Valet Parking Fee: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

Print Hotel Fact Sheet

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Hotel Highlights

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 1244 reviews
84%
Recommend This Property
Read All Reviews

Ratings Breakdown

1244reviews

  • 5 Stars
    659
  • 4 Stars
    297
  • 3 Stars
    134
  • 2 Stars
    92
  • 1 Stars
    62

Very friendly, helpful, and personable staff -- especially Sandra at the front desk.

By

August 25, 2014

platinumelite

My wife and I visit New York at least twice a year. We have stayed at several hotel properties. By far, Crowne Plaza in Times Square Manhattan is the best value for your money. The staff go out of their way to make your whole visit enjoyable. We are fans of this property!

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Fantastic location

By

August 25, 2014

club

Great location right in Times Square. Near subway.

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Excellent stay

By

August 25, 2014

platinumelite

We (2 kids and two adults-two rooms) had a great stay and kids enjoyed the whole vacation. Sandra was very helpful and went out of her way to help us. We had a problem with the room and she helped us right away. The room was ready before three o'clock and they allowed us to stay on till 1pm for a late checkout as we were platinum members.
One advice to the management: either ask everyone lining up at the platinum/gold members line whether they are members or don't ask anyone. Don't single out anyone based on some criteria and ask them. They were also kind enough to give us four breakfast vouchers which we didn't anticipate at all. This was my first time at Crown Plaza since I always stay at Intercontinental. Nevertheless we came out very impressed.

Posted byHotelStaff
August 27, 2014
Hello SPaulJ, Thank you for staying with us, we are delighted to hear that you and your family had a great stay. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. We can't wait to have you back. Best regards, Fatena Williams Front Office Director
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unsatisfied 1st stay

By

August 25, 2014

club

unexpected service, we booked and paid full amount to guarantee the connected rooms offer mentioned on your web site.also we asked for birthday cake for my son as a surprize to be ready in the room we keep sending emails confirming every thing with Mr.Saied , the shock was when we checked in after 16 Hrs flightm the front disc said we have no room available !! although i shoed them the confirmation i have, with no reasons and unaccepted way of describing the problem , we have 3 kids also we waited one and half hour to solve it after calling the supervisor that she even have no potential of how to treat and solve the problem , after along discussion, finally they got connected room (have no idea how )!! and also not the one we asked for it was king bed and not twin beds, it was our first and last visit i think , they reuined the surprize too for my son,
the another complain is about the dirtiness in breakfast side, one of the waitiers collecting the left over OJ glasses and bring it to us!! its away of hygeine and standard way of service.

thanks and hope you accept every thing as its important for your reputation and standard.

Posted byHotelStaff
August 27, 2014
Hello Omahmed, Thank you for staying with us. It was disappointing to hear that our staff did not exceed your expectations. I want to further discuss your stay and to make sure this does not happen again in your future stay with us. Please email me directly at nbufrahi@cptsnyc.com. I can’t wait to hear from you very soon. Best regards, Nabila Bufrahi Guest Service Manager
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