Crowne Plaza Niagara Falls-Fallsview

Hotel Front Desk: 1-905-3744447

Hotel Fax: 1-905-3718347

Hotel Email:

Check In: 3:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM

Buffalo International Airport (BUF)

- Distance from hotel: 27 MI/ 43.45 KM South l

- From Buffalo Airport take interstate 90W to Exit 53, to 190N Exit at Peace Bridge, which is the Bridge to Canada, Follow QEW to the 420. Follow 420 which becomes Falls avenue.

John C. Munro Hamilton International Airport (YHM)

- Distance from hotel: 50 MI/ 80.47 KM North West l

- Take QEW Niagara, From QEW exit at HWY 420, follow through three traffic lights to Falls Avenue

Toronto Lester B. Pearson International Airport (YYZ)

- Distance from hotel: 78 MI/ 125.53 KM West l

- From Toronto Airport take Highway 401W to 403W to QEW Niagara. Exit at Highway 420 and follow through three traffic lights to Falls Avenue.

VIA Rail

- Distance from hotel: 3.5 MI/ 5.63 KM East

- West on Bridge Street, Turn Left on Victoria, Left on Bender Hill, Merge Right onto Falls Avenue

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- Car Parking Available

- Self-Parking Fee: 20.00 CAD

- Self-Parking is available at a rate of $20.00 CDN per 24 hours. The rate includes in/out privileges.

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Hotel Highlights

Situated directly across from breathtaking Niagara Falls, our exceptional hotel offers magnificent views of this natural wonder. And we also put you close to indoor adventures. Located in the lively 20-acre Falls Avenue Resort, we have indoor connections to the Fallsview Indoor Waterpark, Casino Niagara, Canada’s only Hershey’s Chocolate World store and the exciting Adventure City.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 351 reviews
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

Great Service and superb dining


August 15, 2014

Ease of access, good parking, excellent service, knowledgeable and courteous stafff, quality dining and an overall enjoyable stay.

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It's an Old Hotel


August 14, 2014


The hotel is in a perfect place - with a view from our King Superior View room on the 12th floor that allowed us to see the American Falls, Horseshoe Falls, and the Rainbow Bridge. The floor-to-ceiling windows were great. The furniture was partially new, partially a bit worn. The wallpaper needs to go.

But it's an old hotel. The room was tiny for a King room. We had to shove furniture around to walk around the bed. The bathroom had no counter space at all, and nowhere to hang towels except the shower curtain rod. You couldn't open the room door and bathroom door at the same time. And the elevators were always slow and full - and the 11th and 12th floors had to take the modern elevator to the 9th floor and change to the very old "Tower of Terror" style elevator. The air conditioning was old and not particularly strong - the room warmed up every day. And the A/C was broken the first night until about 12:30am.

The location is good, and in walking distance to many attractions. There are packages that include discounts or vouchers for some attractions. There is also a $9.95CDN "Resort Fee" charged even though the hotel provides no resort amenities in the room fee, or on the premises.

My wife and I stayed for 2 nights for a vacation.

The attached restaurant was very good for the one dinner that we ate there, though the food was not in a flavor palate that my wife or I preferred. The waiter was obsequious to just short of the point of being pretentious.

To be honest, I'd rather have stayed in one of the more modern hotels, even if it was outside of my IHG membership.

Service was good, and we were given a free bottle of wine as part of our membership.

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Beautiful View and Great Night's Rest


August 11, 2014


I chose the Niagara Falls Crowne Plaza for a one night escape from the joys of single parenting. Combined with a Stress Reduction Massage, it was an absolutely wonderful experience from check in to check out. Friendly, helpful staff and a luxurious atmosphere made me feel like a VIP. This will be a repeat experience for me a few times a year for sure.

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Niagara Falls Vaca


August 11, 2014


Everything about the Crown Plaza was great. The rooms are smal, only because the hotel was built sometime in the 1930's. However, all the hotel technology is up-to-date. It has that 1950's atmosphere feel, which is very cool. Everything you need is in the hotel or right outside the front door. Make sure you ask for a room with a full view of the Falls. The 11th floor rooms have floor to ceiling windows with a sliding glass door that leads out to your own personal balcony.

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