Rated 4.3 out of 5 by 130
Rated 5.0 out of 5.0 by Miss LaToya The Best Staff EVER!
I was pleased to stay at this wonderful hotel for 6 nights and 7 days. The entire front desk staff from Elizabeth (manager), Jazmine, Terri, Grace, Sabrina, Vince, Valentino, Freddy, Jaime, Jessica, Brad (hotel manager) and everyone were superb!! The entire staff was highly attentive and perfectly accommodating with me and all of my needs, which were many lol! Sincerely, you will be well taken care of and have no regrets! Enjoy the pool area and stop by for Karaoke its fun!! Hugs and kisses forever to the guys at Crowne Plaza Northbrook!!
July 25, 2014
Rated 3.0 out of 5.0 by Sheryl59 Nice room Terrible Reastaurant and a cup of coffee $$$
When I arrived the computers where down so I couldn't check in. I was told I would have to just sit in the lobby and wait! I wasn't offered a complimentary cup of coffee for being inconvenienced!
I arrived early in the morning and decided to have breakfast. A bit pricey and I got very ill later on that day and that is all that I had eaten that day. I chose not to chance eating there again.
A cup of coffee is $3.25 for plain ole coffee, not the best either.
The shuttle drivers were great but the shuttle only goes within a 5 mile radius of the hotel.
The waiters in the restaurant were very helpful.
The rooms are nice, the bed was comfortable not so much the pillows.
Nice to sit around the pool area, lovely flowers too.
July 24, 2014
Rated 5.0 out of 5.0 by TiredGuest2 Good value, pleasant stay, nice staff
We stayed at the hotel for a chess tournament. We had a very pleasant stay. The room and bathroom were both clean and very nicely decorated. We had a pleasant sleep with no noise. We had stayed at other hotels in the area before, and this was not always the case. The pool was enjoyed by my kids. The breakfast was nice too, with plenty of choices.
July 24, 2014