Crowne Plaza Philadelphia West

Hotel Front Desk: 1-215-4770200

Hotel Fax: 1-215-4735510

Hotel Email: info@cpphilawest.com

Check In: 4:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
Philadelphia International Airport (PHL)

- Distance from hotel: 15 MI/ 24.14 KM South West l

- Take Rte. 291 North to I-76 West. Take Exit 339 (will be a left exit) and get into far left lane. Take left at light at Presidential Blvd.; hotel will be on right.

Train
30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

- Take I-76 West to Exit 339 - exit will be on the left. Stay in the far left lane and take a left at the light at Presidential Blvd. Hotel will be on right.

Subway

30th Street Station

- Distance from hotel: 4 MI/ 6.44 KM South East

Print Hotel Fact Sheet

- Car Parking Available

- Complimentary Daily Self-Parking

- Registered hotel guests and meeting attendees can utilize our complimentary self-parking. If guests cannot find parking in the front of the hotel, there is also ample parking in the back of the hotel, along with a separate entrance to the hotel lobby.

Print Hotel Fact Sheet

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Guest Reviews

Each review and rating we receive is verified to ensure that we display only information provided by guests who have actually stayed in the hotel.

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.0

based on 357 reviews
81%
Recommend This Property
Read All Reviews

Ratings Breakdown

357reviews

  • 5 Stars
    173
  • 4 Stars
    85
  • 3 Stars
    48
  • 2 Stars
    27
  • 1 Stars
    24

Noisy

By

February 26, 2015

Lucky to find this hotel on a evening where PHL airport was blocked by snow and many, including my flights were cancelled.
Everything fine except the awful noise of the ventilation.

Posted by HotelStaff
February 26, 2015
Dear Guest, We were sorry to hear that you were having difficulties with your travel and pleased to be able to provide you with a place to stay. I would like to apologize that your unit was so noisy. We know how important it is for our guests to have a restful experience, and our engineering team is looking into what occurred in your room. We do have a team on property 24 hours who is eager to assist with any needs you may have. Thank you for bringing this issue to our attention, and we hope that the rest of your trip went smoothly
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Great service, comfortable

By

February 24, 2015

platinumelite

Staff was very friendly. Room was starting to feel a bit dated and some areas were definitely due for a touch up/repaint. Bathroom drains were a bit on the slow side. Bed was comfortable though and that's the important thing in a hotel anyway.

Posted by HotelStaff
February 24, 2015
Dear Guest, Thank you for staying with us during your visit to the city. We would like to apologize that you had difficulties with the drain. I have informed our Director of Engineering who is looking into the situation. We are always making improvements to the property, and I have shared your comments about the room condition with our management team. We are pleased to hear that you enjoyed the bed and found our staff so warm. We strive to make every guest's experience special, and we hope to see you again soon.
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College Tour

By

February 22, 2015

club

Room nice, staff great, lobby and dining area very cold when doors to hotel opened

Posted by HotelStaff
February 24, 2015
Dear Guest, It was very nice having you with us recently . We are happy that you enjoyed the room, and that our team was able to be of assistance. I would like to apologize that the restaurant was cold. We want all our guests to be comfortable, and I have shared your comments with our management team. We will certainly keep your feedback in mind as we plan our hotel improvements. Thank you for letting us know about this, and we hope to see you again soon.
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Good location and service

By

February 22, 2015

platinumelite

Easily accessable with ample parking. Hotel staff was uniformly helpful and attentive. Check-in and check-out were fast and no hassle. The only drawbacks were the minor problems in the room -one light switch didn't work and the shower handle was stuck

Posted by HotelStaff
February 23, 2015
Dear Guest, Thank you for staying with us during your trip to Philadelphia. Our team is always pleased to be of service, and we strive to ensure that every guest's stay is comfortable. I would like to apologize for the difficulties you had in your room. I have shared these issues with our Director of Maintenance who will take action on them immediately. It was truly a pleasure having you with us. Thank you for taking the time to let us know about your stay with us.
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