Crowne Plaza St. Louis - Downtown

Hotel Front Desk: 1-314-6218200

Hotel Fax: 1-314-6218073

Hotel Email: Julie.Baker@cpstldt.com

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM


Airport
St. Louis Lambert International Airport (STL)

- Distance from hotel: 15 MI/ 24.14 KM South East l

- Take I-70 East towards St. Louis. Continue on I-44 West. Exit at Broadway. Go to Chestnut and turn left then turn left on Pine Street. Go one block and the hotel is on corner of Pine and 4th Streets on the right hand side.

Train
Amtrak St. Louis Station

- Distance from hotel: 1 MI/ 1.61 KM West

- West on Market Street to 4th Street. Go Left on 4th Street and proceed 3 blocks north to hotel.

Subway

MetroLink - 8th and Pine Station

- Distance from hotel: 0.4 MI/ 0.64 KM East

- Turn Right out of our parking garge and the the first left is Washington Ave, go 4 blocks down Washington to 8th Street, turn left on 8th and then station will be on the corner of 8th and Pine.

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- Car Parking Available

- Self-Parking Fee: 10.00 USD

- Valet Parking Available

- Valet Parking Fee: 20.00 USD

- Multi-level covered public parking garage is available adjacent to the hotel, fees charged daily through hotel for hotel guests allowing unlimited entries and exits except for special events. Valet parking services provided by the hotel at a daily fee.

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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

3.3

based on 898 reviews
60%
Recommend This Property
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Ratings Breakdown

898reviews

  • 5 Stars
    266
  • 4 Stars
    196
  • 3 Stars
    151
  • 2 Stars
    142
  • 1 Stars
    143

comfortable bed

By

28 May 2015

I reserved 3 rooms and when we checked in at 5 p.m. none of the rooms were ready. The rooms have not been upgraded , torn curtains on the windows, etc. The one and only good thing about the hotel is location.

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Great Hotel

By

27 May 2015

club

Staff was professional, friendly and helpful. Graet location within walking distiant of resturants and sights

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Location, Location, Location!!!!!!!!!

By

27 May 2015

Don't let the negative reviews scare you off. This is a great hotel in a greater location in the downtown St. Louis area. Within blocks of both major sports venues and directly across from the gateway arch with a wonderful observation deck on the roof to view the arch. I will say this about the reviews that say the hotel is dated, it is older but not dated it has a wonderful old school charm and feel that was very welcoming and inviting. As far as the staff they were not as rude as mentioned in some of the other reviews but they certainly did not go out of their to make us feel welcomed. They did their job and that was about it. However, to their defense that seemed to just be the personality of the city. We experienced the same service at The Old Spaghetti Factory just down the road. Overall though I would recommend this location to friends and family.

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Poor Service

By

26 May 2015

Front desk staff was rude when I asked for change for a $5 bill. Went to restaurant to order take-out meals. When we got to the room and opened the order, there was no chicken on the chicken Caesar salad and the fries were not sweet potato like we ordered but regular with spicy sprinkle on them. Then we called the restaurant to complain and they asked the room number and said they would deliver the corrected order. Waited 20 minutes and then called down again and they said they thought we were coming down for the order. maybe this was all because of short staff on holiday weekend, but the experience was as if they didn't know what they were doing and didn't like what they were doing.

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