Rated 4.2 out of 5 by 223
Rated 5.0 out of 5.0 by Tiff32 Best Hotel in DC!
This is my second time staying at the Hamilton hotel and I have one word to describe this hotel...Amazing. The hotel is superb in terms of location, comfort, friendly staff, and overall value.
Location: This hotel is conveniently located on 14th and K where you have access to many great restaurants and evening locations. You are also conveniently located close to many of DC's landmarks. I have stayed in many hotels and DC and none compare to this hotel.
Comfort: The décor, the furniture, the room... everything is so relaxful. They provide you with great amenities that allows you to relax after a day of adventures.
Friendly Staff: The service and staff were superb! All were very knowledgeable and willing to help to ensure you have an amazing stay. I was celebrating my birthday this stay and they went out of their way to ensure it was a great celebration.
Value: Overall my stays here have been quite memorable with all of these elements encompassed. As previously mentioned, I have stayed in many hotels in DC but I keep returning to this hotel for its excellent management, service and experience delivered over and over again.
Thank you for making my stay great!
November 29, 2013
Rated 5.0 out of 5.0 by Tourist18 Comfortable & Great Service
The room was very comfortable. The staff was extremely accommodating, helpful and nice!!! Great Service!! Hotel conveniently located near the Metro Train Station making it easy to get around D.C. Would highly recommend this hotel.
November 22, 2013
Rated 5.0 out of 5.0 by Acahw Conveniently located hotel
The hotel is just a block away from the McPherson Metro station, very convenient location, 15-20 minute walk to the White House, and other major government buildings.
November 21, 2013
Rated 3.0 out of 5.0 by TravelerMN Meh...
My partner and I were excited to stay but we're slightly disappointed with some aspects of the hotel.
To begin with, I do not and will not understand why hotels that charge high rates are the only ones that charge an additional fee for internet. How is it possible that the cost to use the internet is not incorporated into the stay fee? It seems ridiculous and obscene to me.
The general cleanliness was just fine, however there was a heating unit which had been uncleared for years which disappointed us. Similarly, the toilet seat cover, which was a cheap plastic one to begin with, was highly scratched. This would likely be a $10 fix, so I am not sure why it was not done.
This in addition to silly prices like $5 for 12oz water just make me wonder why I pay hundreds of dollars more for a few blocks closer to the action.
November 21, 2013
Rated 3.0 out of 5.0 by JLF1 Friendly staff and noisy room
The staff was outstanding; they were helpful and friendly in every department. I have no complaints on service. The room was on the second floor and was so noisy that we couldn't sleep. We could hear everything on the street all night long. Also, has the price of soap gone up because the hotel is very stingy about soap. We barely had enough; one bar for three nights and miniature shower gel tubes each enough for one shower. Very very annoying.
November 20, 2013
Rated 3.0 out of 5.0 by Candid46 not a memorable experience
I have booked two rooms one for myself and wife the other for a professor attending a programme at the WB /IMF meetings, arriving on 10 October and leaving on 12 october.
The prof. was told prior to his arrival that he had no room reservation which was an embarrassment to me. I had to pay for Another room on the spot. The manager was very kind (!) to spare a room for me. He searched his records and could not find the reservation for Prof Kabir Hassan for which I have paid probably three weeks before my arrival.
The first reaction was that I have been conned by a wise guy.
My son works in NY and when I reached NY on 12 October, he found out that I did actually made the correct booking but the hotel staff were simply inefficient to trace it. Thanks God my money was returned to my account about a week later.
I have lost confidence in the manager for failing to find out the booking for Prof Kabir Hassan and causing an embarrassment on my part.
November 19, 2013
Rated 5.0 out of 5.0 by Duck2 Nice place to stay
The hotel has been updated and has nicely decorated rooms, comfortable beds, LED TV and beautiful bathroom. Had a room facing the park which was nice and bright. Breakfast was good and we recommend this hotel for a stay in Washington.
November 17, 2013
Rated 3.0 out of 5.0 by Dejected Mixed Review
The first night I was woken up at night (3:30am) by some noise coming from the street just below my room. I was on the fourth floor. The noise was not related to the hotel and two cars were parked outside the property with folks yelling at each other and hurling shoes at each other. The commotion continued for at least 30 min, at which time I called the front desk to see if they could do something about it. The staff person told me that he will have security look into it. None else had complained so they did not know that it was an issue. At 4:30am the noise had not stopped. The two cars were still parked on the street below and they continued yelling at each other. I requested that teh police be called. The staff suggested that they will move me to a different room. I got dressed and finally got into a different room at a higher floor at 6am.
Since several of our team members were staying at teh same hotel I had an opportunity to ask others about their experience and a few agreed that there was too much noise from the street that woke them up too.
The staff tried to help but I think it could be that the windows are not noise proof and there is little anyone can do to make the situation better.
Also as an IHG Club member, I was thinking I would have been given a room at the club level -- but they did not. In other hotels that I have stayed, I have had extra privileges.
I don't really want this negative review to be posted but I would like the manager of the property to hear about my experience.
November 16, 2013