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Rated 4.3 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Very comfortable bed, excellent service, very friendly staff! I travel for business a relatively small number of nights a year, compared to some (15-20) and I love the Crowne Plaza in general and the one in downtown DC was terrific. Great value for price, very, very friendly and helpful staff and quite responsive to our one concern ( a barking dog in the room next to ours, that they dealt with it quickly-guess they called the dog owner back to quite the pooch down). Thank you CP, we look forward to staying with you again, in DC and elsewhere. February 26, 2014
Rated 4.0 out of 5.0 by Great Hotel, problems with 14K restaurant The Hotel was great, everything we expected, we had issues with the 14K restaurant, The food was very good, we just happened to get the worst waiter ever, 30 min for drinks, after asking hostess, after 55 min waiter had to retake our order because he messed it up, 1 hour 24 min dinner served, wait we have no silverware, 1 hour 51 min a free dessert, wait no silverware again, over 2 hours is unacceptable, tournament February 20, 2014
Rated 2.0 out of 5.0 by Horrible beds and barking dogs The rooms were clean and customer service was good. The beds were hard as a rock! It would have been better to sleep on the floor. Really should revoke the pets allowed in hotel. Heard dogs barking all hours of night. Restaurant food was good the service was bad. They delivered the food and never came back. I had to ask several people to get my check. Finally received check 45 minutes later! The hotel Wi-fi was terrible there was hardly any signal. This should be a free service for all hotel guests! The breakfast should be available to all hotel guests. Not $20 a person for hardly any food choices. February 20, 2014
Rated 4.0 out of 5.0 by My stay Hotel staff was awesome and when I called for something, they moved on it immediately. Only draw back was the lack of small towels in the room and it was extremely dusty. You could tell the air filter to the room had not been changed in some time. February 15, 2014
Rated 4.0 out of 5.0 by Great city view Staff was great, had a room ready early. Gave me corner room with awesome view of K and 14th Streets. Heat worked, water warmed quickly. Very clean. White noise of HVAC overcame street noise. Beautiful hotel. Great fitness room with better equipment than many hotels. Had to trade room configuration comfort for windows: bathroom sink in corner, too far away to use properly. TV had to be to side of beds, due to windows, so not comfortable to be in bed watching TV. February 15, 2014
Rated 5.0 out of 5.0 by Great Location. Great location if you have to visit the embassies. Hotel staff were welcoming and not pretentious. The front desk person who checked me in called me by name on the second day. February 9, 2014
Rated 4.0 out of 5.0 by Ok but I was on the 12th floor and paid for extra amenities, these were great. The room, the view, we watched movies, everything was excellent. The older woman was especially sweet to us. The bad or unusual, I needed to take my car out to put some things in it and I was in a huge hurry. The cash I had for tips etc was left in the room by mistake - I apologized ... but the valet made me feel very uncomfortable and said he got off at 3 (and I better be back to tip him). This was out of line. He was a foreigner and taller and maybe a little older than the others. I didn't feel good about this now ... leaving my very expensive care in his care when I could tell he was not happy and gave me a dirty look when I left. Not to mention it was not cheap to park in the first place. February 9, 2014
Rated 4.0 out of 5.0 by Best place I have stayed in the DC area Excellent customer service. Hotel is always clean, staff is always friendly. February 4, 2014
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