Rated 3.8 out of 5 by 97
Rated 5.0 out of 5.0 by darla34 good location and value
I like this hotel when I come to Addison. Its older but the staff is friendly and they take care of me. Wes is nice in the bar.
January 30, 2015
Rated 5.0 out of 5.0 by loofat great place to stay
Great service. Great room. Great price. It was a trouble free stay.
January 26, 2015
Rated 5.0 out of 5.0 by JimmyC2017 Great Weekend
Loved my stay at this property. Great location and easy to get where you want to go.
Highly recommend this property.
January 21, 2015
Rated 5.0 out of 5.0 by Mugabi FCS Natonal Championship
Stayed for the football game. Provided excellent van service to nearby locations. Clean hotel with friendly staff. Great location. No issues
January 21, 2015
Rated 3.0 out of 5.0 by babihutan Have the owners checked out?
First the positives. The two employees I encountered were courteous and professional. You do get a Happy Hour coupon for drinks and appetizers. I really like the location, but this could be unique to me as most of my business took place in and around Addison.
Now the negatives. Alongside the employees were some people behind the front desk that I must guess were the owner or relatives of the owner. One was a young girl who wasn't trained to greet customers (and should not be the first person to greet a guest), and the other was an adult male who was very curt at checkout.
The elevator has missing covers over the LED lights, and makes a very disturbing sound and shudder as it travels up and down.
The bed was sunken in the middle, although the sheets were clean.
The furniture in the room reminded me of the 90's.
The cleaning lady did not leave any soap in our room. We encountered her in the hallway and asked for some. She didn't have any and asked us to go to the front desk. This isn't really a fatal thing, but when compared against the competition, where I've always been able to at least get a bar of soap in my room after its been cleaned, it doesn't compare favorably.
Finally, I observed two A/C units outside the building running when the temperature outside was just slightly above freezing. This I cannot understand.
January 3, 2015
Rated 4.0 out of 5.0 by djohnson56 One night stay
nice and clean hotel. Room comfortable and spacious enough for 2. only complaint is no breakfast available unless ordering from restaurant and it's not cheap. Not sure a breakfast burrito is worth $7
December 24, 2014
Rated 5.0 out of 5.0 by Marty812 Saved by the Staff At Holiday INN Dallas North
I had checked into another hotel chain. The room was crawling with roaches. It was 11pm at night. Started making calls, and the front desk at Holiday Inn Express made room for me and they did not even know I was a Rewards member at that point.
From that point forward this business trip just kept getting better.
The staff is wonderful and always has a smile for you.
December 21, 2014
Rated 3.0 out of 5.0 by Shortstuff6002 Dallas North - Addison
The clerks were very friendly but I didn't like that the morning clerk was calling me sweety and sugar and other "cute" names when I'm old enough to be her mother.
Also the sheets were very thin and needed to be replaced.
I bathroom only had two towels and we requested additional towels but they never were delivered.
December 16, 2014