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Rated 3.7 out of 5 by 482 reviewers.
Rated 5.0 out of 5.0 by Albany HI Great Place to stay Had an awsome time was there for a confrence, only problems i had was with payment and food server at banquet. July 22, 2015
Rated 4.0 out of 5.0 by Elevators Should have more elevators as it is a huge hotel. We had to walk clear across the hotel everytime we had to leave our room. We had to use the stairs at all times which was not convenient with our luggage and dog. The additional charge for my little dog should have been disclosed at the time of booking. July 21, 2015
Rated 4.0 out of 5.0 by MOLD IN BATHROOM THERE WAS A VERY DATED BATHROOM WITH A DROP CEILING THAT HAD MOLD ON IT. THERE WAS NO BATHROOM FAN ? THE ROOM WAS SURFACED CLEANED . July 20, 2015
Rated 2.0 out of 5.0 by No housekeeping The housekeeping staff neglected us completely. Our room shook whenever anyone entered or exited the adjacent stairwell. The fitness facility is a couple of old machines in a small space. Everyone at the front desk is in training and the layout is very confusing. July 16, 2015
Rated 3.0 out of 5.0 by Great Hotel for Lacrosse team I booked a suite for our stay for the Sarartoga lacrosse shootout. The hotel was great for the boys to play in the open area and for the parents to socialize outside our rooms. The downside was our room was very outdated and dirty. The ceiling tiles were water damaged and moldy. The room needed a good cleaning. When I walked in my bare feet, long pieces of hair stuck to my feet. Just GROSS!!! I stopped by the front desk the next morning and mentioned nicely to the front desk to please ask housekeeping to pay extra attention to the carpets and moldings. They apologized and said it would be taken care of. Came back after a long day of lacrosse and the room was barely touched. The beds were roughly made. I saw other rooms and they were not as bad as ours. The suites would be very nice if they were updated and cleaned better with newer furniture. We purchased the breakfast buffet with the room and it was very good with a large variety. Coffee and fruit flavored water available most of the day. Two pools and bar were a plus. July 8, 2015
Rated 3.0 out of 5.0 by Family Time This was a comfortable motel especially after walking all over historical research sites. The swimming pool and Jacuzzi were a blessing. July 7, 2015
Rated 5.0 out of 5.0 by Comfortable and friendly The staff was great!! They were extremely courteous and helpful, they made a world of difference. July 7, 2015
Rated 4.0 out of 5.0 Convenient location Room was clean but needs to be updated. Tired looking. Staff was friendly, I am a platinum member and no upgrade was offered and the hotel was not busy July 7, 2015
  • 2015-07-26T11:32:47.539-05:00
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