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Rated 3.6 out of 5 by 301 reviewers.
Rated 3.0 out of 5.0 by Albany visit My first stay at Holiday Inn. This hotel is actually below my expectation. Rooms are outdated, dont expect much from this hotel. October 15, 2014
Rated 5.0 out of 5.0 by Comfort This was by far one of the best places to stay. The beds were so comfortable I don't think you can buy a bed so nice. My stay was just grand. October 15, 2014
Rated 5.0 out of 5.0 by Great service - happy with my stay Be aware that while the hotel is undergoing renovation, it is not complete yet. I did stay in an older section of the hotel, and while it was dated, it was very clean, which is all I really care about. The staff was wonderful and helpful. The food delicious and fairly priced. I would absolutely stay there again. October 13, 2014
Rated 5.0 out of 5.0 by Great Hotel, Misleading Menu... An excellent hotel, with staff willing to go beyond the call of duty to assist me with a mobility problem (no car of my own and a cane). October 13, 2014
Rated 2.0 out of 5.0 by business Room Smells Musty. Old worn out linens. Stains on rugs in room, shower drain doesn't drain, fitness center equipment not working, TV connection is terrible, AC very Loud and vent is covered in dust. This place is beat up. However the staff is very nice. I cannot recommend this property. October 10, 2014
Rated 5.0 out of 5.0 by Amazing Upgrade to a Suite Whenever I am in the tri-city area of NYS, the Holiday Inn on Wolf Road will be my first choice for accommodations and restaurant dining. The hotel is conveniently located near major roads and highways, and is in close proximity to the airport. The shuttle service is very dependable. The staff is efficient, and provide great service. When I was upgraded from a regular room to a guest suite, I was overwhelmed by the size of it. This is definitely a super grade hotel for travel needs! October 9, 2014
Rated 4.0 out of 5.0 by Great location, friendly employees Traveled to Albany for business, and this Holiday Inn is in a central location with easy access to the highway, shopping, eating. I've stayed here before and will stay again. My only complaint was that my room didn't have any information about restaurant, pool and fitness hours. (Looked through the entire binder twice). October 9, 2014
Rated 3.0 out of 5.0 by Most comfortable bed, just wish it had been clean! Our family of four stayed for one night at this Holiday Inn in Albany. Everything was very good -- pool was clean, staff friendly, food good -- except the cleanliness of the room. I pulled back the covers at bedtime to find a bed full of hair....yuck! Clean sheets were sent up right away and I was given the option of having someone make up the bed for me or doing it myself. I did it myself, since kids were in the other (clean) bed already. Mistakes happen and things can be missed, maybe the last guests slept in the bed and then made it up the next morning, giving the impression that only one bed was used. So hopefully lesson learned for the housekeeping staff...check, check, check! And for you guests out there, do housekeeping a favor when you leave and don't make the bed! Leave it a rumpled mess so they'll know easily what's been used!! Also the shower enclosure looked like it had some mold spots or just general dirt, could use a good scrubbing. October 7, 2014
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