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Rated 3.6 out of 5 by 307 reviewers.
Rated 4.0 out of 5.0 by Exceptional, personal service! Upon arrival, I was greeted by an incredibly efficient and friendly young lady named Rebecca. She optimizes the skills and traits of a valuable employee - able to multi-task, very knowledgeable and personable. My only regret was that upon check-out - I did not have a chance to tell her in person! October 23, 2014
Rated 5.0 out of 5.0 by clean and comfortable We needed a place to sleep while passing through Albany. this location was convenient to the NY Thruway and had many options for family restaurants along Wolf Rd. The room was clean, comfortable, quiet, and a good value. Also, there is plenty of space to walk the dog, and pet rooms are on the first floor so it is easy to get in and out. October 22, 2014
Rated 2.0 out of 5.0 by great mattress but dirty shower shower walls had not been cleaned... I wonder what else hadn't been cleaned... October 21, 2014
Rated 4.0 out of 5.0 by Good Hotel Normal Holiday Inn Small and awkward bathroom Pillows too soft Too many different elevators/sections to the hotel Nice staff October 20, 2014
Rated 2.0 out of 5.0 by Not a meeting location I booked a room with one bed and a conference table as I had a company meeting scheduled. The room I received was nearly a store room with a table and a Murphy bed. The room was at the far end of the Holidome. This end of the holidome was extremely dark. There was one window looking out to the holidome, The Holidome had almost no lighting. There was very poor lighting in the Holidome. When I requested a change of room, they offered a similar room on the 1st floor instead of the 2nd floor. This room was worse as it clearly smelled of cigarette smoke and chlorine. I secured a regular quest room and moved my meeting to another hotel. This was not a positive experience for a Holiday Inn Gold Member. October 20, 2014
Rated 4.0 out of 5.0 by Wolf Road The room was very nice and the hotel was beautiful with a very nice atrium in the middle. The shuttle service was a very nice benefit and very useful for our stay. The only negative was that our room hadn't been made up when we returned to the room at about 7PM. The staff on duty remedied the situation when we mentioned it too them. October 17, 2014
Rated 3.0 out of 5.0 by Albany visit My first stay at Holiday Inn. This hotel is actually below my expectation. Rooms are outdated, dont expect much from this hotel. October 15, 2014
Rated 5.0 out of 5.0 by Comfort This was by far one of the best places to stay. The beds were so comfortable I don't think you can buy a bed so nice. My stay was just grand. October 15, 2014
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