Rated 4.0 out of 5.0 by Shellybabe Enjoyed my work trip
All of the staff were very nice. I was greeted by all departments and all my needs were taken care of. My fridge didn't work upon arrival, so I turned the dial on the back of the unit and it turned on. I enjoyed my room a lot, there was plenty of space and it was very cozy. The food was exceptional.
May 15, 2013
Rated 5.0 out of 5.0 by malice123 Great Hotel with AWESOME Staff!!
I can not say enough about the Holiday Inn Team at this property. From the top to everyone in between, the staff is amazing and very accommodating to help with any of your needs. This was my 6th year working with this property for an event we host for Albany Area Associations and Corporate Guests. All of our meals were wonderful for our team and I am still getting compliments about our client event we hosted there. We love the Phoenix Ballroom; it is the perfect size for our event. The food was outstanding, the room flowed perfectly and the decor was spot on. I would highly recommend this hotel to anyone looking to host a conference, meeting or event in the Albany area on Wolf Road.
May 15, 2013
Rated 1.0 out of 5.0 by Customer1251 Customer service
Front desk girls seemed very rude during check in.
May 14, 2013
Rated 4.0 out of 5.0 by LLLCCC Ok
On night, stay was ok, comfortable. Bar/restaurant was lacking
May 8, 2013
Rated 5.0 out of 5.0 by OnlyMe Best Bed in Town
I was so impressed by the staff, first of all, and then the food catered to 158 people was as if I had a 5 star chef in my kitchen cooking just fo me. I hope to buy a mattress just like the one in the room. What else can I say but that I will be back when I visit my daughter in Albany. Thanks for you thoughtfulness, kindness and happy faces. MM
May 3, 2013
Rated 4.0 out of 5.0 by lehighgolfer Good Hotel Location
The hotel was good, a bit confusing to navigate to the Tower, but overall a good place to stay on short stays.
April 30, 2013
Rated 4.0 out of 5.0 by Secretary Overall review
Economical, handy to stay, good prices Room needed cleaning especially floor found a bottle cap on the floor from previous patron
April 26, 2013
Rated 5.0 out of 5.0 by pbo27thbcm OVERALL
Always greated with a smile and hello
usally checkin around the same time each stay
Ladies on the desk have come to know me and my resv is ready and check in only take a couple of mins.
Danny (maint) is always friendly, helpful and able to fix any maint problem on the spot. He is an assest to the property.
April 24, 2013