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Rated 3.7 out of 5 by 224 reviewers.
Rated 5.0 out of 5.0 Excellent location and great service Needed to stay one night for daughters MCAT exam in the nearby Test Centre. Always comfortable that Holiday Inn brand has certain consistency in quality of staff; general lobby and services; quality of rooms / beds / furnishing; etc. This stay met and exceeded my expectations. Great service, great staff, great stay ! July 29, 2014
Rated 2.0 out of 5.0 by Former Frat House Level Cleanliness The floors were shoddy and creaky. The room was dirty in the nooks and crevices, as if only the surfaces had been wiped down. The exercise area was adequate, but was often missing cups for the water cooler or towels. They also did not have an elliptical, which I had wrongly assumed was part of a "full gym" (although it's not the end of the world). The pool is adequate as well. The room has a musty smell, and the clientele seemed like drug addicts, truck drivers, and rehab patients. July 28, 2014
Rated 3.0 out of 5.0 by Nothing Special I didn't eat there so I couldn't rate the food. Although when I checked in they told me I was eligible for some type of breakfast, they never gave me details. July 28, 2014
Rated 2.0 out of 5.0 by Beware! One picture is NOT worth a thousand words! The pictures of this property are misleading. The main entrance must be decades newer than the rest of the property, giving it a "modern" appearance. My guess is it was built in the 60's. AC units are old, bathrooms very small, desk chair was as squeaky as they come. Bed was comfortable, breakfast was OK (although they got my order incorrect on 2 out of 4 mornings). There is only so much you can do with "old bones". For the $'s we paid I was expecting something just a notch beneath a modern Embassy Suite. We were absolutely stunned when we entered the room for the first time. Since this was an advanced prepay rate, we definitely felt that we had been taken advantage of with little recourse. July 24, 2014
Rated 2.0 out of 5.0 by definitely NOT non-smoking All houskeeping staff were very polite and always greeted us. July 24, 2014
Rated 5.0 out of 5.0 by Recommended place to stay No real complaints. Shuttle service was an asset. If you're renting a car and come in late at night, use the shuttle service to the hotel and then get a ride back to the airport to save yourself a day's rental. The internet connection was spotty due to being in the back of the property. Nice staff. July 18, 2014
Rated 1.0 out of 5.0 by Buffalo Bust We do not usually travel in this capacity and not usually with our children. However, due to activities occurring in Buffalo that weekend, our group all stayed at this hotel. Unfortunately, our experience was much less than favorable. The hotel lacked outdoor common areas for the group to gather or plan things. Much of the hotel is surrounded by paved parking lots rather than grassy areas or play areas for children. This hotel is NOT conducive to this type of travel. July 17, 2014
Rated 2.0 out of 5.0 by Poor value Very disappointed in the value. Room wasn't ready when we arrived the first time after 3. Room change was at the very back of the hotel and a long wet walk from the pool. Ran out of coffee in the rooms. No breakfast or coffee in the lobby. No maps of the area available. July 16, 2014
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