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Rated 3.6 out of 5 by 293 reviewers.
Rated 5.0 out of 5.0 by A Warm Welcome We arrived quite late but our check-in was painless and Monique was exceptionally efficient and friendly, providing all the information we needed, even directions to a nearby supermarket. Thanks! October 27, 2014
Rated 3.0 out of 5.0 by after 2 years of stays it should be better I have stayed at this location for business for the past two and a half years and everytime I tried to book a room it takes forever for them to find me even though I have stayed with them every 3 months during this time. On the previous visit a week ago I received my 500 points through the IHG rewards plan and received an email confirmation. However during this stay I received no points.and I was booked to stay 2 days and on returning to the room after the first day and I'm locked out of the hotel because they didn't key the room card for the total days. There is no incentive to dine at the hotel restaurant as the 20% discount vanished earlier this year. The rooms are extremely dated. They seem to have fridges but no microwaves. The housekeeping is uneven. If not for the location of the hotel there are other properties nearby that are newer. The sad thing is that I stay at other holiday inns in the state while on business and the experience is far better. October 27, 2014
Rated 4.0 out of 5.0 by Shop and stay Great room, greater staff. Enjoyed the trip, but didn't experience all the benefits of the hotel. October 27, 2014
Rated 5.0 out of 5.0 by Great Stay For Business Travelers Hotel is in a great location and the front desk is very helpful October 26, 2014
Rated 5.0 out of 5.0 by Very good experience Good hotel for the purpose of leisure, not required for business this trip. Staff are friendly and courteous and are eager to assist with any problems. The layout is a little confusing if staying in a group with multiple rooms. Overall, very happy with the service provided. October 26, 2014
Rated 5.0 out of 5.0 by Clean, comortable and very friendly we stayed for 2 nights and had a great time. Hotel is close to all kinds of shopping, restaurants and of course the casino. Staff is very friendly and the hotel is very clean. And the king size bed was extremely comfortable. October 24, 2014
Rated 5.0 out of 5.0 by Excellent stay Lovely hotel, close to everything. We have stayed here before and will keep returning for our cross border shopping. October 23, 2014
Rated 3.0 out of 5.0 by Not up to par It was good enough for our stay purposes. However, disappointing. No tissues, no hand soap, repeated reminders on number of towels needed, and the coffee machine had some disgusting thing inside. These things need to be addressed. Was given the impression that perhaps the company is not doing well and is cutting corners everywhere it can. Note: They were very good about bringing a new coffee machine to the room right away. But never received hand soap or tissues. October 18, 2014
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