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Rated 3.8 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by You won't be Sorry This is actually not my first time coming here; The food here is really good and they let me take the breakfast buffet breakfast to go because I had an appointment. The room was clean and the bathroom was really nice and updated. I stayed a couple days - ddnt get to try the pool but it looked nice. I did use the salon and my hair turned out nice. Never had a bad experience. Never met anybody rude. Didn't get to order room service this last time. Liked it, loved it. Will def keep coming and stay again! February 27, 2014
Rated 5.0 out of 5.0 by Helping the Sick and Needy I suffer from a severe chronic illness and stay here whenever I come into town. It's close the UofM Hospital, the shuttle is prompt and free, the breakfast buffet is spectacular, the bathrooms are clean and gorgeous - my room is always spotless (never find any evidence of the help or other people). I love it. I never stay anywhere else and now my family comes here, too. I can be especially grouchy when I'm sick and this hotel is a respite on which I can rely. Special thanks go out to Hope and Scottie. Thank you guys for helping me feel comfortable at a time when I really need it. February 27, 2014
Rated 3.0 out of 5.0 Falla de llave de habitación Dos veces en la semana falló mi llave y tuve que regresar a la admita ciño a que la arreglarán. February 25, 2014
Rated 5.0 out of 5.0 by Excellent location and hotel I stayed in the holiday inn for two experience was excellent, the room was very clean, bed comfortable, shittle service excellent. Staff were friendly. The location of the hotel is very convenient. Walking fistance from a supermarket and a restaurant. February 19, 2014
Rated 1.0 out of 5.0 by Unhappy with front desk staff We had to go to Ann Arbor area because a friend was transferred to the Uof M hospital. We had a reservation but when we got there in early 4 am we were told their computer was doing an audit and would have to wait for 1 hour. We were tired and very stressed due to friend being critical and in the ICU. I asked why a key and room was not available since we had a reservation. We were told there were NO reservations pending. I produced my confirmation number and suddenly he went to another computer and there we were. He produced a key for a room. The front desk staff was not friendly. We have stayed at a lot of Holiday Inns in the past and have been very happy but we will not stay at Ann Arbor Holiday Inn. We moved to another hotel in the area for extended stay and were treated with respect. February 13, 2014
Rated 3.0 out of 5.0 by Great hotel I work at U of M and stayed at this hotel between shifts during a bad winter storm so I would not have to drive an hour home and back. I arrived at midnight exhausted and readying to make the most of my 6 hours of sleep. I found "Vincent" at the front desk distracted or overwhelmed either way he never looked at me while he slowly checked me in. The room was so comfortable and clean, the heat was on the room was perfectly warm making for a restful sleep. The following morning I checked out and found that the gentleman shoveling snow noticed I started my car prior to check out and removed the snow from my windows. What a wonderful surprise, thanks Holiday Inn, I'll be back as well as recommend to patient families they stay with you. February 10, 2014
Rated 4.0 out of 5.0 by It's a hotel, not home. Best-lit mirrors I've ever seen in a hotel. Lots of electrical outlets in bases of lamps. Bathroom seems smaller and more cramped than usual but has been updated and looks nice. No hooks or towel rods. Wifi is slow and weak. One bar. Breakfast doesn't start until 6:30 and I was not the only person leaving before then. No lobby coffee. Nice clerk suggested in-room coffee but that's never good. Probably the closest hotel to Umiversity of Michigan Medical Center. February 8, 2014
Rated 5.0 out of 5.0 by CONVENIENT TO U OF M HOSPITALS The hotel is only 10-15 minutes from the hospital, so a very convenient place to stay. January 27, 2014
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