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Rated 3.9 out of 5 by 239 reviewers.
Rated 4.0 out of 5.0 by Would stay again in a heartbeat This hotel was very clean and appeared to be newly remodeled. However the only downfall was the pool and hot tub were down for maintenance our entire stay. Stephanie at the front desk deserves a raise! She's an amazing people person and greeted me with a smiling face as I entered and handled financial issues I had due to an unplanned extended stay. Unfortuneatly the restaurant is severely lacking in my opinion. They were short staffed I'm assuming from the help wanted sign, but my list of cons is quite long. Although I will say that the general operations manager Dan went above and beyond to make our stay more than just satisfactory. I will definitely stay there again, but will avoid the restaurant at all costs. Everyone on the main hotel staff was very friendly and helpful especially the shuttle drivers. October 27, 2014
Rated 5.0 out of 5.0 by Spacious and clean room We enjoyed our stay and found the room clean and quiet--perfect for the night before my sister-in-law was to have surgery in the area. The staff at check-in and check-out were competent and very helpful. Our only surprise was that in our particular room, there were no towel rods in the bathroom, so it was difficult to let our towels dry out--a minor issue. We very much liked our stay and the nearness to U of M campus, where her surgery took place. October 26, 2014
Rated 2.0 out of 5.0 by Very nice receptionist, horrible bed, extremely noisy, not soundproof. Nice receptionist, nice clean room, terribly uncomfortable bed, extremely noisy - not soundproof at all, pool closed, coffee maker didn't work. Stayed here to be close to the hospital because the hospital Inn was full, the location was convenient. October 25, 2014
Rated 3.0 out of 5.0 by Friendly staff but still had issues.. We were staying here for a medical apt for my son. Check in was good and all the staff at the front desk was very nice and speedy check in. But I was not explained as to even where my room was just here's your keys have a good night. Room was nice and clean and bed wasn't too bad. Bathroom was very small could stand in the middle of room and touch the tub and wall and ceiling. Staff told us the pool was bring closed the following day but we could still swim and the game room and exercise room were fine and not being renovated. The pool was freezing and hot tub was out of order, no lights were working when we asked if they could turn on the light they said why do you think we're renovating. So we had our kids play games yeah joke all the machines eat our money and the air hockey table was missing the puck and parts of the top were chiped off. We left my sons Topamax there by accident and when I called to have it shipped back the maid said no meds were found. Was not happy about that! We didn't even take our luggage out of the car until we got home so obviously it was left there since my son took it that morning. Odd hmmm. October 24, 2014
Rated 3.0 out of 5.0 by Service in the attached restaurant Service was extermely slow and food was cold when delivered. Was not provided untensils until 5 minutes after the cold food arrived. October 24, 2014
Rated 5.0 out of 5.0 by Extremely Clean! Short trip, but the bed was very comfortable, and the room may have been the cleanest I have ever seen! Even the bath fixtures sparkled! October 23, 2014
Rated 5.0 out of 5.0 by Go Rock The staff did an outstanding job in hosting the Slippery Rock Univ alumni, band, and football fans. We could not be more pleased with your hospitality. It was a great weekend. October 21, 2014
Rated 5.0 out of 5.0 by great value We stayed here for a hockey tournament. The rooms were very nice with very comfortable beds and pillows. The hot breakfast and service were excellent. We will stay here again. October 21, 2014
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