Rated 4.0 out of 5 by 272
Rated 3.0 out of 5.0 by goleafsgo poor exercise room
exercise equipment is old and in poor service condition.
room was too small to accommodate the typical hotel population.
December 17, 2014
Rated 5.0 out of 5.0 by zsa387 Wonderful service from entire staff
I would like to thank all the team members for their incredibule service. Although our stay wasn't for pleasure, they went over and above to make our stay comfortable. This was not our first stay at this Holiday Inn. First time was for my husband who was a patient at the U of M. Most recent was this November for my father.
I was so impressed I booked a room for my friend while her husband was a patient at the U of M.
Once again the staff out did themselves with full blown service.
Many of your customers have loved ones at the U of M., and not all end well, your staff has empathy, courtesy, and an understanding of their customers.
December 15, 2014
Rated 4.0 out of 5.0 by JetMech57 Poor Service
Service for Breakfast, Dinner and the Bar was PAINFULLY SLOW!
December 15, 2014
Rated 4.0 out of 5.0 by Bea guest Holiday Inn, Ann Arbor
Outdated, but it served the purpose for the night. Staff at the counter in the evening were not super friendly, much better in the morning.
December 12, 2014
Rated 5.0 out of 5.0 by Stasiu Comfortable bed and great service
We stayed because of a medical procedure. The room made the procedure much easier.
December 11, 2014
Rated 5.0 out of 5.0 by Linwoodgirl Another great stay!
We always use this Holiday Inn for my monthly appointment at UM. We enjoy the quality, cleanliness, well appointed rooms and location near the hospital. There is a convenient shuttle and having a restaurant/bar on site is a real plus. The manager Joe and his crew do a wonderful job.
December 10, 2014
Rated 5.0 out of 5.0 by TJ6183 Awesome experience
We were in town for a medical procedure at University of Michigan Hospital, so we loved the convenience of the shuttle service to the hospital. But that was just one small part of a great stay. Everyone, from the front desk staff to the housekeeping staff, was professional and courteous. The hotel has a very nice decor, is clean, and generally has a great feel to it. We will definitely be staying there again!
December 8, 2014
Rated 5.0 out of 5.0 by Crystal79 Comfortable beds, quiet, nice pool
I especially enjoyed swimming in late November and early December in the heated outdoor pool!
December 6, 2014