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Rated 3.9 out of 5 by 171 reviewers.
Rated 2.0 out of 5.0 by Not the room we were offered I had requested and received confirmation that we were getting a 2-double bed room, but when we arrived we received a king and sleeper sofa. July 23, 2014
Rated 3.0 out of 5.0 by Lack of Continental Breakfast We were surprised when we visited the Holiday Inn Express in Appleton and found out the next morning that you only had a full service restaurant and not a continental breakfast like most other hotels. For example, the week before we stayed at the Holiday Inn Express in Petoskey Michigan and they had an excellent continental breakfast. Why not Appleton. When we visit Appleton again we will look elsewhere because the price we paid for our room was too high for what we received in turn. July 21, 2014
Rated 4.0 out of 5.0 by Nice stay The staff was friendly and helpful. Had trouble setting up the wifi and they did it for me. July 18, 2014
Rated 2.0 out of 5.0 by Great hotel...lousy guests. Great hotel with comfortable rooms. Hotel staff very attentive and friendly. Unfortunately the guests were loud and unruly. July 17, 2014
Rated 3.0 out of 5.0 by Surprised to be disappointed The hotel was average at best. Having upgraded to a king bed I was amazed to not have a microwave and fridge in the room. Couldn't connect to wifi the entire time. July 16, 2014
Rated 4.0 out of 5.0 by Nice Hotel On the positive side: In all, our stay was pleasant - room was spacious and clean. Bed was comfy and pillows were awesome. Towels were like new - fluffy and soft. Breakfast buffet was a great start to our softball tournament days. Despite having no vacancy, the hotel was very quiet. Flat screen TV was nice. On the negative side: The WiFi did not work well for our phones (Androids or iPhones.) Worked OK with laptop most of the time. Not all rooms have fridges and microwaves, which is disappointing. Our room faced Hwy. 41 and there was quite a bit of traffic noise. The window looked like it had not been washed (outside) for a good 5 years - hard to see out of! July 16, 2014
Rated 3.0 out of 5.0 by Don't trust your reservation for a specific room We had 2 youth teams traveling for sports, booked a block of 20 rooms and were guaranteed 13 rooms with double beds. We picked this hotel based on the fact that they promised the most double bed rooms we could find. After checking in not one person in our group received a room with double beds, completely unacceptable!!! We were told the king rooms they forced us into were nicer and that they had a great pull out sofa sleeper, please..... I asked the staff if they would rather spend the night on a sofa sleeper rather than a bed and got a snicker....... they compensated us by giving us a gift certificate for 5 pizzas of which they cooked too early and left sitting out for us when we returned after 10pm from playing a days worth of games........ July 15, 2014
Rated 5.0 out of 5.0 by Friendliest hotel ever The staff in this hotel are the best ever. They give very useful advice on where to visit. Breakfast is well served with many options including a buffet. There is no lunch but many restaurants near by. Evening dining is limited to bar meals but well cooked and good service. July 10, 2014
Rated 5.0 out of 5.0 by Great service Was drawn to this hotel because of a package deal with the local theater. Coming from far away, I appreciated not having to go to two or three different websites to book my getaway. I was able to get the room, tickets to the play I wanted and was transported there by the hotel. I was happy to not have to worry about getting lost or finding parking in a new city. The breakfast buffet was excellent! I was glad that we went a bit earlier in the day, as things didn't seem to be replaced on the buffet in a timely manner. This was only due to sheer volume of people in the restaurant i'm sure. The staff in the restaurant were amazing! July 8, 2014
Rated 4.0 out of 5.0 by Shame about the beds Our family was part of two soccer teams that chose this hotel for a tournament weekend. The hotel was lovely and very clean, the entire staff from top to bottom was exceptional and responsive. They really, really tried to make sure that EVERYONE had a great guest experience and I never felt "condescended to" for being part of a sport's group. The value was definitely there. That said, there is potential for greatness, if only the double beds were replaced with queen sized ones that don't sag into the center. Everything else was perfect, except for the backache I had every morning! July 3, 2014
Rated 4.0 out of 5.0 by Updated and clean room not bad! room was clean and updated Shuttle service to and from airport was actually pleasant and the driver was very informative and helpful Bar was clean and actually nice July 2, 2014
Rated 4.0 out of 5.0 by crummy internet service The room was fine for a Plain Jane hotel. the breakfast was a waste. I will likely try another hotel the next time I'm in the Green Bay/Appleton area. I would have expected more for the price I paid. From the out side the place looks like a prison. The lobby is stark and plain. The front desk staff was very nice and friendly. That was the only real redeeming experience at this Holiday Inn. July 1, 2014
Rated 5.0 out of 5.0 by Service. Very friendly staff in all areas. I thought maybe there would be a complimentary cocktail or two but that was not offered. The Location of the hotel near the Mall and the Baseball Stadium were major factors in my decision to stay at this hotel. June 30, 2014
Rated 5.0 out of 5.0 by Hospitality The staff did their usual fine job. The milk and cookies in the evening is a nice touch. I will be back. June 29, 2014
Rated 1.0 out of 5.0 by Dirty bathroom This is likely the last time I will stay here. I received no recognition for IHG status. Also, the walls are paper thin and I heard noise all night. Security had to knock on neighboring door and ask to be quiet at 1am. That can happen anywhere though. The real kicker is the dirty bathroom: hair and grime were stuck the tub walls! Simply disgusting. The entire building is old and dated but at least clean well! Also, beds are uncomfortable and pillows are terrible. Better choices in Appleton are available. June 29, 2014
Rated 5.0 out of 5.0 by Very nice people and great location Hotel was right off the interstate and very easy to get to. Right across the street from the biggest Mall in the state. Several really good restaurants around. There was even a "Wal-Mart" close by!!!! I would have no problem staying there again. Hotel was clean and all you had to do was ask for something and they got it for you. June 26, 2014
Rated 3.0 out of 5.0 by Business travel Holiday Inn in Appleton is a very clean hotel with very friendly helpful staff. I have stayed there two differnt times in the last two months and staff have always been very nice. The confrence rooms are very nice and clean. Staff were on the ball for keeping water fresh at each break and very helpful. The rooms were clean and there were plenty of nice big soft towels in the room. Only bad thing about room was the bed. NIce king size bed but the bed was very hard and was very uncomfortalbe. Ended up sleeping on the couch in the room because that was more comfortable then the bed. Pillows could have been bigger also to add comfort for sleeping. June 23, 2014
Rated 5.0 out of 5.0 by comfortable bed great service very nice staff Staff is always very helpful. House keeping staff very helpful. Room service hot and fast. June 22, 2014
Rated 5.0 out of 5.0 by Front deck staff outstanding We cannot say enough about the front desk staff, both day and night. They were exceptional in every respect. June 19, 2014
Rated 5.0 out of 5.0 by A high-quality experience All things about the Holiday Inn Appleton are ideal: location, comfort, friendliness, safety, cleanliness, etc. Hotel is located conveniently off the freeway and near a main street, making access easy to just about anywhere in town. June 19, 2014
Rated 3.0 out of 5.0 by Beds We got a nice top floor room which we had requested.The staff is very friendly and go out of their way to make you feel welcome. The room is clean somewhat dated. Those were some of the worst beds we have slept on in years at any hotel.Including the cheap ones. Tell the owners to open up the wallet and buy some new beds.Ask him or her if she would sleep on those 20 years old clunkers that are a foot off the floor.We both had a terrible night of sleep as I had an 8 A.M. appointment at the VA. I go to a hotel to sleep not toss and turn all night because of the beds. June 17, 2014
Rated 5.0 out of 5.0 by great hotel I travel extensively on business and always look forward to my stay at this hotel. June 16, 2014
Rated 4.0 out of 5.0 by Great stay Front desk started off my stay by being very friendly. This made the rest of my stay smooth sailing. I recommend! June 16, 2014
Rated 3.0 out of 5.0 by Reception We were on the 3rd floor and could hear the music from the reception off the lobby well enough to make out the songs. We were staying in Appleton for a softball tournament and we played at 7:30 am. It's difficult to play when you have only 5-6 hours of sleep due to noise until midnight. We should have been notified that a reception was going on that night and it would be loud. June 11, 2014
Rated 4.0 out of 5.0 by Holiday Inn Appleton Folks at Holiday Inn Appleton are always very accommodating. The beds are new and the linens are always fresh. internet service is very good. June 10, 2014
Rated 5.0 out of 5.0 by Wonderful Place to stay I was on a solo journey throughout the state of Wisconsin. When I arrived I was not sure what to expect however I was created by wonderful, warm accommodating staff. Everyone was friendly and concerned with the quality of my stay. I might add that I stayed at other hotels on my journey however this Hotel was #1 in terms of customer service. Thank you for helping me feel right at home - especially as a single woman traveling solo! June 8, 2014
Rated 2.0 out of 5.0 by Overpriced, and older There are many newer hotels in the Appleton area that are a better value June 6, 2014
Rated 5.0 out of 5.0 by Appleton Holiday Inn 052914 I enjoyed my stay at this hotel as I have done in the past. Staff were friendly and took care of all my needs. I will stay at this hotel again whenever I am in this area on business, June 1, 2014
Rated 5.0 out of 5.0 by Would recommend to others Our overall experience was great. Very clean rooms and a good size pool area. Only wish there was a continental breakfast and a fridge in the room. May 27, 2014
Rated 2.0 out of 5.0 by Overpriced rooms poor amenities You get what you pay for here which is nothing. Inconsistent wifi outside your in lobby or other common areas, missing room items if you want to work in room like pens and note pads. Stayed in 3-4 other IHG hotels in Wisconsin and this one is overpriced. They have a bar but can't even offer you a free drink as a member when all the other IHG hotels I stayed at did. Didn't get a quiet night sleep on one of my nights either. Not recommended for any kind of business stay. May 26, 2014
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