Rated 3.9 out of 5 by 178
Rated 2.0 out of 5.0 by LBAZ Great service, but hotel is dated and uncomfortable beds.
Great customer service at front desk and breakfast staff. Buffet not very fresh an hour in, so ordered off menu rest of week which was better quality, but a little pricey. Very hard mattress and very soft and small pillows so slept terribly. There was a decent amount of light and noise that came thru the room door. The hotel is definitely older/dated which I don't prefer, so I wouldn't stay here again most likely. Large fitness room with lots of options, although some equipment is a little older and needs some attention. Very convenient location right off hwy and close to lots of restaurants and shopping.
March 14, 2014
Rated 5.0 out of 5.0 by enzy 6 room accomadations
The room was spacious and comfortable. Quite up to date. The beds were a bit low to the floor, something a bit odd to me but they were comfortable.
March 13, 2014
Rated 5.0 out of 5.0 by Kathy76 Needed Refrigerator and Microwave
I Would Liked to Have Seen A Refrigerator and Microwave in the Room. For Being a Holiday Inn, I was Surprised The Room Did Not Have These Features. I Feel This Is A Higher Quality Hotel Compared to Some We Have Been To And Those Hotels Had A Micro
March 6, 2014
Rated 4.0 out of 5.0 by Super Mark Osbourne Holiday Inn Appleton, Wi
Nice Hotel. I have been there before and the people there are very friendly and will help you with Anything that you need.
March 6, 2014
Rated 5.0 out of 5.0 by Mazzydog1 appleton
Just make it not snow next time. Otherwise everything was great.
March 4, 2014
Rated 5.0 out of 5.0 by euniceann Comfy bed with a fantastic view of the city
Our stay was quite short.. but we were very satisfied with the room. Carpet could use a cleaning though.
March 2, 2014
Rated 4.0 out of 5.0 Good hotel for business
Great location for a business trip (close to restaurants, shops, etc.). The hotel has a bar/lounge and a restaurant for breakfast. They have a pool and hot tub, as well as a workout area (bigger than most, but minimal free weights).
February 25, 2014
Rated 5.0 out of 5.0 by G'ma Rosie Clean, modern and excellent staff.
Attended the play Wicked, and the hotel gave us a free shuttle to and from the performance. Enjoyed great food and drink in the Pub
February 25, 2014
Rated 4.0 out of 5.0 by Gabrielw Excellent staff and service
As an ITW employee using this hotel y numerous occasions, the hotel provides a great alternative and the staff is always excellent. My recognition to their service and support. Best regards. Gabriel
February 23, 2014
Rated 2.0 out of 5.0 by Bmurr Not Good
My wife and I had this overnight trip to the Appleton area to see a show planned for months. Upon our arrival we were treated rudely and unfairly by the front desk clerk we were dealing with. When we got to our room, both being in school, we attempted to check our e-mails and had no internet access. Our room had no fridge or microwave, and upon requesting one be brought up it took over 2 hours for that request to be met. Apparently the front desk waited those 2 hours until the shuttle driver got back and had him bring it up, must have been to difficult a request for one of the three individuals working the desk. The only positive's of the hotel were the mattresses and the shuttle driver. He was great, maybe he should be more involved in customer service than the other individuals we had contact with.
February 21, 2014
Rated 5.0 out of 5.0 by Crutch 22 Uncomfortable Bed and Pillows were not good
Everything else was good. The floor in our bathroom was dirty. The wedding was excellent and the workers were very friendly. The dinner for the wedding was very good and service very good.
February 20, 2014
Rated 5.0 out of 5.0 by Heather313 Nice hotel
I love Holiday Inn Express and Holiday Inn. They are always clean, staff friendly. My room was huge, bed comfortable, thermostat worked, I slept well. The bathroom was not the best. Needs updating and if you are staying at a Holiday Inn in Wisconsin, BRING HAIR CONDITIONER! For some reason they no longer have conditioner in the bathrooms? Otherwise, I highly recommend! OH fitness room is AMAZING!!!
February 14, 2014
Rated 5.0 out of 5.0 by copaige Nice place to stay.
We were greeted and given great service from the time of entry. The room was spacious and comfortable. The biggest negative was it was 10 below zero out, and the room was set at 60 deg. Also, most of the other Holiday Inn places we've stayed at have given us free or greatly discounted food for being gold point members.
February 11, 2014
Rated 5.0 out of 5.0 by CLE4Pierce Always excellent customer care
Staff always takes very good care of me and responds to any needs I or my customers may have.
February 3, 2014
Rated 1.0 out of 5.0 by McRich66 Dark and run down rooms
An embarrassment to the Holiday Inn brand. Dark room, uncomfortable bed, not enough power outlets (alarm clock cord run from the wall by the bed, let alone none by the bed for your own needs), shower head at forehead level of a 5'8" person. I wish i had thought to take pictures. On a positive note the woman who checked me in and out was very friendly while the male I assumed to be the manager walked right by as I was sharing my concerns.
February 2, 2014
Rated 4.0 out of 5.0 by Phred_8085 Great Staff
Staff are always nice, efficient, and really helpful!
January 27, 2014
Rated 5.0 out of 5.0 by FFChickie Great service and hospitality
The entire staff is always friendly and exceptionally helpful. They go out of their way to help. Top shelf group. Always look forward to staying at the Holiday Inn Appleton. Thank you!
January 11, 2014
Rated 2.0 out of 5.0 by Region219 so so
The bed/ mattresses were low to the ground. The mattress were not comfortable and the end went up when I sat on the end of the bed ( I'm an average size guy, LOL). The second day when we came back to the room, the bathroom towels on the floor were taken but the two on the back of the bathroom door were still there and wet. The ones taken to be cleaned were not replaced.......
The room was nice with microwave and refrigerator and they were clean. The down fall was clean, dry fresh towel replacement and matresses, or I would have rated higher.
January 10, 2014
Rated 2.0 out of 5.0 by travelguy77 Not the best HI in the Fox Valley
I stayed here recently for 2 weeks for a work trip. I was on the executive floor which required an access code, that was nice. But the new renovations don't seem to be more than a coat of paint and new linens. I had to request hair conditioner in my room because they don't stock it in the rooms, which means they are pinching pennies (especially since I was in an executive room). I also had to request a fridge and microwave, which came in and stayed on a wheeled cart. I will say that my requests were met quickly and the staff was great about it, but these are items I don't feel like I should have to request.
As for the rooms, if these beds are new, they were cheap, because they are not very comfortable and the pillows are flat as can be. And the TV selection is very limited. Lastly, the showers are cramped and the water pressure is non existent. I understand there are limits on the physical structure of the old building, but that doesn't explain the lack of water pressure.
As far as the exec lounge, it looks very cheap and they don't even serve breakfast on monday mornings (again pinching pennies, as I understand not a lot of business travelers arrive Sunday night, but some do and breakfast would be nice) The drinks at night during the week are nice, but the snacks could be improved upon.
I imagine for a night or two, this place is tolerable, but for a longer stay, I'll be looking elsewhere as there are numerous choices in the area.
January 4, 2014
Rated 5.0 out of 5.0 by rwalsh Nice Pillows
I don't know why but I notice nice pillows, it can make a big difference in the quality of my sleep.
I also appreciated the recognition of my Platinum status. There were no more rooms on the concierge floor but I was given access to the lounge without asking. That was a nice touch because I was traveling with someone who already was on that floor. We were able to share a small snack and beer after a long day and meet before the start of the day.
December 27, 2013
Rated 2.0 out of 5.0 by Rattlesnakewilly Were able to check in early after a snowy ride.
Nice hotel and very accommodating . Kept the snow off the parking lot.
December 26, 2013
Rated 5.0 out of 5.0 by Tim369 Nice Place Great Staff
Stayed on executive floor, Highly recommend it, nice hospitality room, OK snacks. Property well kept; staff is 1st CLASS.
December 26, 2013
Rated 4.0 out of 5.0 by Randy1612 Comfortable Rooms
Comfortable rooms and very nice fitness club. The staff have been very good at reserving my next room stay and keeping my discounts in place.
December 16, 2013
Rated 5.0 out of 5.0 by wrappingscrapper Always an excellent experience.
My friend and I have been staying at the Holiday Inn for several years now. We always have a great time. The staff are nice the rooms are comfortable-especially the beds and pillows. We enjoy the bar and also the breakfast buffet. We go every year to Christmas shop and do the package deal. It is excellent-great price for everything you get. The wrapping room is a bonus. It is so nice to be able to wrap your Christmas presents right away, before you go home. We will continue to stay here whenever we go to Appleton.
December 12, 2013
Rated 3.0 out of 5.0 by CharlleyF62 Fine for a few nights
I was on the secure level and the room and bathroom were in ok shape (rug entrance a little worn) . Couple of things that could have been better, it would have been nice if the room had NBC (no signal). The front desk said they would send someone up while I'll was at work to fit it, but that did not happen or if it did I never had NBC with my 3 day stay. The other was the bathtub & controls looked original a good 15-20 years old with some major lime build up.
November 29, 2013
Rated 3.0 out of 5.0 by Cash Room needs some updates and higher quality of cleaning
We've stayed at this location several times before and rated the room much higher. This time the room cleaning (carpet stains, long mirror with finger prints/smudges). Room pull out sofa needs updating. Springs were shot. The location and size of room were great. King bed was fine. In the past the rooms were spotless and pull out sofa was fine. Based on past experience, would stay here again assuming room issue will be resolved.
November 21, 2013
Rated 4.0 out of 5.0 by Me2ME Nice Place
The beds could be better. Not a Holiday Inn Express bed.
November 20, 2013
Rated 2.0 out of 5.0 by Disappointed33 stay
We stayed for a wedding. The hotel requested we sign up on sheets at the front desk for shuttles to the reception. People who were not signed up on the sheets took the shuttles and we were forced to drive. The driver did not check the sheets that were at the desk. This was unacceptable. The front desk did nothing to alert the driver.
The bar was not open nor properly staffed when it did open to accommodate the individuals staying at the hotel from the wedding. The two women working the bar were obviously overwhelmed with the amount of people and in turn were extremely rude because of their stress. Not a good impression to those who would come back to town to visit family.
The entire time the front desk seemed to not be aware of what was going on. They also did not try to work with the guests and make the situations better.
October 30, 2013
Rated 5.0 out of 5.0 by GoLu Great room at a great price
The room was very nice, quiet and clean. I'd stay here again.
October 22, 2013
Rated 4.0 out of 5.0 by Will132 Business trip
This hotel takes particularly good care of high status Priority Club members. HUGE executive upgrade room on top floor and access to the happy hour lounge with free drinks and snacks. Very nice.
October 19, 2013