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Rated 4.2 out of 5 by 142 reviewers.
Rated 3.0 out of 5.0 by Needs upgrade We arrived late and front desk staff was most welcoming but our room was literally a hike from the front lobby requiring two elevators and parking across the street. Room was small and outdated but comfortable once we finally got to it. No place to eat as everything closed at 10. We moved to another hotel the next day where there was no construction and we didn't have to hike to our room from parking lot across the street. Unless it improves greatly, I would not stay again. August 16, 2013
Rated 2.0 out of 5.0 by Uneven service and bad attitude I checked in with a colleague who I was traveling with. I had requested king bed non-smoking for each room and they were on the same reservation. They told us at first they had no king rooms but then they found one for me. They didn't find one for my colleague. So that was very awkward since it was the same reservation. They gave my colleague free breakfast vouchers for both days but gave me nothing (because I got a king bed). When you travel together you want to be treated the same, at a minimum. Just very weird and unpleasant checking in for both of us. Air conditioner in rooms was hard to get right and the king bed was fine but the other bed was uncomfortable. Pool was in another building. Construction also going on at hotel. Would not stay there again or recommend it. August 14, 2013
Rated 3.0 out of 5.0 by disappointed about pool and hot tub The room was clean and beds comfortable. Although the fan in the bathroom wasn't' working. Disappointed that the hot tub wasn't't working. The pool was not clean either. Did not like the food in the hotel restaurant either. I do not recommend adding it on to your stay. Great location if you want to be right downtown by all the restaurants and bars. August 13, 2013
Rated 4.0 out of 5.0 by Street noise The facility is so nice and the location is great. We were in town for a wedding and the rooms were as expected. The staff was great. Parking was not convenient, but when the renovations are done, it will be more accessible to the tower rooms. Unfortunately, our last night was ruined because of road construction which was right outside our window. They were paving and several large machinery was used which were loud. The noise was intermittent, so you'd just get back to sleep and it would happen again. Not sure why right outside a hotel, it couldn't have waited until maybe 7am on the Sunday. Our friends in another room actually left at midnight. Our family who were staying in 4 other rooms were bothered as well. I doubt if we got 4 hours of sleep. August 11, 2013
Rated 2.0 out of 5.0 by comfort room was comfortable. but no refrigator. and couldn't sleep well due to road work outside August 3, 2013
Rated 5.0 out of 5.0 by Great place to stay for Night Life Comfortable clean rooms. Loved the choice of pillows (firm or soft). The staff was very friendly and helpful. Hotel is right next to campus and the night life if your into to that. As they are currently under construction the parking stinks. The restaurant was pricey for their breakfast buffet $8.95 a person plus drinks and some of the food was cold. Especially if your traveling with young children who don't eat all that much The wait staff in the restaurant was slow. I asked for sugar free syrup twice. I had to remind the waitress but she was too busy counting her tips by the time she brought to the table my pancakes where ice cold.. The business center is in need of a new system. There computers are really slow and the center is a long way from main lobby. Very spread out hotel. Would stay here again but eat outside the hotel... August 3, 2013
Rated 4.0 out of 5.0 by good room and good location my room was wonderful. everything was very satisfactory except the pool was out of commission. but some things can't be helped, it was a weather related issue I think, but they were also doing construction which did not hinder my stay at all. it was in a wonderful location to my needs and I was able to walk to all my functions. the breakfast buffet was really nice and tasted good too. July 25, 2013
Rated 5.0 out of 5.0 by Great location and family friendly This hotel was the perfect location for staying overnight before dropping our daughter off at a UGA camp. Clean, safe, convenient. The only bad thing was a multitude of dead bugs in the pool area. Glad they have great bug control; but, a daily sweep up is recommended. July 18, 2013
Rated 5.0 out of 5.0 by Will definitely go back! I went to Athens with my kids for a gymnastics camp and stay at the Holiday Inn on Broad St. Everybody was very nice. They gave us a sports rate and treated us a VIP guests!!!!!!!! I will definitely stay with them again!!!!!!!!!!!! July 5, 2013
Rated 2.0 out of 5.0 by Property under renovations The property in under needed renovations - the pool is a mess and this location lacks a reliable shuttle van to the University. July 3, 2013
Rated 5.0 out of 5.0 by Good experience An excellent Holiday Inn with excellent Wi-Fi reception. Great customer service. I stayed at three Holiday Inns over 6 nights and the Athens' facility was the best. July 2, 2013
Rated 5.0 out of 5.0 by Very comfortable, ideally located and excellent value for money Recently I was at Athens for a conference (UGA), and made booking at a hotel which was off situated. Holiday Inn were very helpful in allowing an early check in (as I needed to check out from the other hotel). I had no problem at all - every staff was excellent; the room very clear and spacious. Holday Inn will be my first choice next time! Well done. June 26, 2013
Rated 5.0 out of 5.0 by It felt like home Initially, I had to change rooms. I called down and was immediately given another room; it was perfect. My experience started at that point. I was given complimentary buffet for my trouble. All went well. The personnel at this location - everyone from the front desk to the waitstaff - was very friendly and helpful. Even people who were not assigned to me were helpful. Particularly "Janice" a 25 year employee. She took my frustration personally as an employee of the Holiday Inn. Each time I got lost, it seemed she was there to help. The food in in the restaurant , was very good. The next day I ate in the breakfast buffet at my own cost and would do it again. The price was reasonable and the food was excellent, and a good value.. June 24, 2013
Rated 5.0 out of 5.0 by Very nice and convenient to downtown We got a room upgrade without even asking, staff was great. You can walk easily to everything downtown. Great hotel! June 20, 2013
Rated 4.0 out of 5.0 by Room was hot The air conditioner acted strange all night. Not really ever getting the room cold. Didn't bother mentioning it to the staff though. June 11, 2013
Rated 4.0 out of 5.0 by Great Stay! Enjoyed our stay, good value and would definitely come back again. June 7, 2013
Rated 5.0 out of 5.0 by Great Room and Value We had a comfortable room with a excellent staff! Very Clean and with good parking. Very secure Hotel! June 7, 2013
Rated 5.0 out of 5.0 by Finals Week I stayed at the Holiday Inn for my entire finals week because I was moving out of the Athens area, and it was cheaper for me to get out of my apartment than pay for another month. I was so comfortable and impressed with the service, and the bed was very very comfortable. Further, the cable channel selection was great. My only "negative" was the shampoo made my hair dry, but that is IT. Haha, so bring your own shampoo and have a great time! May 21, 2013
Rated 4.0 out of 5.0 by Great Location, Rooms doable This hotel is in a fabulous location. That said, the rooms are ok. My husband and I could smell the old odor of smoke from years past within the room. Additionally, recognizing that we were there on a busy weekend, we paid SO much for this room!! Don't think I would pay this much for a room here again. That said, if you absolutely need a place to stay - this is a decent option. May 16, 2013
Rated 3.0 out of 5.0 by Executive tower Athens ga We love holiday inns location, close to downtown, easy to walk close to the stadium, walking distance etc. the people there are nice and the breakfast buffet good. However the building is tired and the executive tower is pretty bad. Ac system runs all the time and hardly works, musty smelling building and only thick pillows, no down. Either this is the worst part of the hotel or it has really become worse since I stayed there last. Desparately needs a redo. May 15, 2013
Rated 4.0 out of 5.0 by Great location Well within walking distance from the Athens attractions. Not much parking on site but the overflow parking across the street proved to be shorter walking distance anyway.(Crucial since it rained.All.Day.Long!) Overall I really enjoyed the stay and would definitely book again. May 10, 2013
Rated 5.0 out of 5.0 by Warm and Friendly "Southern Hospitality" The personnel at this location - everyone from the front desk to the waitstaff - was very friendly and helpful. The food, both in the restaurant and banquet service, was very good, generous in portions, and a good value. I look forward to returning and seeing the results of renovations. April 29, 2013
Rated 4.0 out of 5.0 by Attended conference Room comfortable, breakfasts good, convention meeting room musty at first, April 26, 2013
Rated 4.0 out of 5.0 by Overall Experience Everything was great. Couldn't have asked for more. April 26, 2013
Rated 3.0 out of 5.0 by Slow getting room ready Arrived around noon, and had to wait in line for twenty minutes to check in. I was allowed to check in, but my roo wasn't ready yet. I know it was a busy weekend so I understood. I was told to check back later. I came back after 3 pm (official check in time) and again I had to wait in line, only to be told that my room still wasn't ready. After another thirty minutes, my husband went in again to enquire about our room, this time it was ready. The manager comped up free breakfast for our inconvenience. I just have to say that I'm glad I wasn't paying for breakfast, because it was terrible. Everything was cold and stale. We actually left and went to McDonald's instead. The one real compliment I have is for room service, after arriving back at our room near midnight, we ordered room service. Thankfully they were still serving. Service was fast, the food was good and was fairly well priced, given it was room service. April 19, 2013
Rated 3.0 out of 5.0 by Check In Issues Other than check in, we had a fine experience. We had a reservation for at least 2 months and on the day of check in - at 3:00PM exactly, we were not able to get into our room. It was a busy day, a concert and weddings were happening in town, but we had to be at a wedding at 5PM and were delayed because 'the room wasn't ready' until after 4PM. We attempted to see if we could get another room 2 times and only after I approached the desk for a 3rd time were we able to get anyone to provide that solution. The man who helped me in the end was very helpful but I was a bit disappointed that this option wasn't offered earlier. April 19, 2013
Rated 4.0 out of 5.0 by great stay great stay--for what I needed. I had 3 students to take to a conference at the college and this hotel was in walking distance which was great! there were a lot of restaurant near by also. Great location April 14, 2013
Rated 5.0 out of 5.0 Southern Comfort Would recommend fully. Everything, except maybe the telephone service which I had a few problems with. April 12, 2013
Rated 5.0 out of 5.0 Convenience THE place to stay for easy access to UGA and downtown Athens. April 5, 2013
Rated 2.0 out of 5.0 by Missing sheets We were here attending a wedding. We had a suite with two fold-out sofa beds for our extra guest. We got back late that evening from the wedding. Once we were getting the extra beds ready, we realized that no one had supplied our room with sheet, blankets or pillows for the sofa beds. The next day when we checked out, I was telling the front counter people about this. A female that was working the counter said "We don't make the beds for you". I said "I know that, but you could have provided the sheets for the beds". She was NOT very nice!!! We paid extra to have this room to sleep additional people and the room was not supplied well. I will think twice before using this facility again. March 30, 2013
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