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Rated 3.9 out of 5 by 303 reviewers.
Rated 4.0 out of 5.0 by Nice stay The Front Desk was very friendly and helpful, but the beds are not the most comfortable (I hated the pillows), and I feel bad for anyone that has to sleep in their pullout beds ;) Overall, it was a decent stay for the price, and I will probably stay there again. September 5, 2013
Rated 5.0 out of 5.0 by Awesome staff All of the staff were super nice!!! Would recommend to anyone. September 5, 2013
Rated 5.0 out of 5.0 by Business Paradise This was a great room for a business trip. I was in my room for a convention which happened to work well for me. The staff was amazing and very friendly. The ladies at the front office were amazing. My only complaint was that my room telephone did not work. But it was a fantastic time and thanks for making Dragoncon so enjoyable. September 4, 2013
Rated 4.0 out of 5.0 by Very Friendly Staff What this hotel lacks in amenities, they make up for in personable and friendly staff. August 30, 2013
Rated 5.0 out of 5.0 by The Place to stay in Downtown Atlanta This my Choice of all Atlanta area hotels to stay. In the past 3 years I have stayed there 5 times. Always a warm welcome. Staff is friendly and goes out of their way to assist customers!! Give it a try, you won't be sorry! August 28, 2013
Rated 4.0 out of 5.0 by AMAZING STAFF While the rooms need some renovating and were not in the best of shape, the staff was absolutely amazing. They were SUPER friendly, helpful, and overall made the experience that much better. The valet service could afford to smile here and there but the front desk, and especially Ms. Ethel, were really nice. August 27, 2013
Rated 2.0 out of 5.0 by Hotel served the purpose but won't stay again... Friendly staff....but expected more from the room. August 21, 2013
Rated 2.0 out of 5.0 by Disappointed This hotel is poorly cared for. Wall outlet did not work. Two broken chairs. Got stuck in the bathroom because the door knob did not work, luckily someone else was in the room with me. Had a room too close to the elevator so I had to get a different room in the night due to loud mechanical sounds. Website stated $20 for parking, didn't mention per day. Staff were nice but the hotel is a dump. August 21, 2013
Rated 5.0 out of 5.0 by Staff was geat This hotel was a nice stay and close to tasty restaraunts. The price was awesome and the staff was very friendly. August 21, 2013
Rated 5.0 out of 5.0 by Wonderful hotel close to Centennial Park We so enjoyed our recent stay at this wonderful facility. Alvin, at the front desk was very helpful and professional, attentive to our every need. The rooms were immaculate and tastefully decorated. The beds were very comfortable and we enjoyed a great sleeping experience with the room temperature just right. We enjoyed the outdoor pool with our grandchildren and the delicious breakfast buffet the next morning. We were very impressed with the variety of food offered and how delicious each dish was, especially the made-to-order omelettes. We were in town to visit the Georgia Aquarium and so appreciated how close this facility was to the Aquarium and to the Marta system as well. We would definitely stay at this hotel again! August 19, 2013
Rated 2.0 out of 5.0 by Horrible service at the hotels resturaunt My husband and I along with our 2 girls stayed for one night at the Holiday Inn Centennial Park. The Staff was attentive and friendly. I was very unhappy with the service at the on-site resturaunt. We waited 25 mins on a drink and another 25 mins for someone to take our order. I will not be going back to stay there. August 16, 2013
Rated 5.0 out of 5.0 by Great Deal Price was right hotel was nice staff was friendly and helpful and the food in the restaurant was great! August 15, 2013
Rated 2.0 out of 5.0 by Alright... Unbelievably great location. Room was kind of dingy. Water pressure was awful. $20 a day parking for HOTEL GUESTS is WAY out of line. Food and room service was nice. Very limited gym (could use a small rack of weights over 10 lbs...) Got resistance about a late checkout. Got it done after third call. Overall it's not bad, but I've stayed in many better in this chain. A little pricey, especially when you include the parking. August 14, 2013
Rated 2.0 out of 5.0 by LITTLE CARE I am a loyal ihg customer as you can see by the amount of visits and u spend a lot of money to stay at your hotels through out the years. That sign that says whatever you were not satisfied with, you will not be charged for is false. I stayed at this hotel for a week and on my first day asked someone to look at my air conditioner and my shower head. Neither were addressed. So I showered at the facilities I worked at because all the water leaked out the back of the shower head and dribbled out the front. And the temp in my room never went below 78 degrees.. my stay was sub par at best. If you look into all my stays you will see that I only had an issue one other time about 3-4 years ago and never heard back about that either. This time I would at least like to know you cared enough to respond. August 14, 2013
Rated 3.0 out of 5.0 by all front desk clerk friendly I very thank you front desk clerk like: Gigi, Tracy and other staff. They all have good professionals servicing customer at best way. August 13, 2013
Rated 5.0 out of 5.0 by great locale What a terrific location. Easy to walk to the sites, restaurants, and landmarks. Easy access to I85. Best location and very friendly staff. August 12, 2013
Rated 5.0 out of 5.0 by Great Location This location is great when going to the Aquarium, Coke, or CNN. All are within walking distance. The room is a little smaller than in hotels outside the city, but considering the location one can live with a little smaller. The room was well decorated, the bed comfortable and the water in the bathroom hot. There is a coffee maker in the room, but no frig or microwave. Everyone we came in contact with was super nice and helpful...from the valet parking people to the people at the front desk. Would we stay here again? Absolutely! August 12, 2013
Rated 1.0 out of 5.0 by Dirty Room... Slow service My family was in town for a family reunion. The staff was nice but slow. The room was very dusty, no chairs in the room, the telephone was broken, no ironing board, no iron, no ice bucket..We had to take a trip downstairs everytime we needed something. August 9, 2013
Rated 5.0 out of 5.0 by Great Place to Stay with friendly staff I would recommend this hotel to anyone. Although an older hotel, it is clean and the staff is very friendly and helpful. August 9, 2013
Rated 5.0 out of 5.0 by wow service!!! Great customer service from the moment we entered the door. The staff was courteous and attentive to our every need. The check-in was quick and we were even provided with complimentary water due to the temperature extremes outside. Visited the bar area where the bartender was pleasant and served us even though it was almost closing time. The valet staff was also engaging and friendly. This was just a one night stay but this experience has made this my lodging stop as I travel through and visit Atlanta. August 3, 2013
Rated 4.0 out of 5.0 by Very central! Enjoyed our two night stay, would go back again as this hotel is very central August 3, 2013
Rated 3.0 out of 5.0 by Anticipate being busy Got to hotel about 1000 following baseball game. Front entrance was parking lot, no room to get out of the street. Fortunately there was city parking across the street ($20) overnight. We were told the room reserved and paid for was not available after lengthy discussion, assistant manager showed up and a room appeared. While waiting several guest called/came down for sheets or towels being told housekeeping was gone for evening. Room was OK, nothing special Buffet breakfast was good only compliant was unmanned omelet station until no one was in line. Our waitress was very attentive. August 1, 2013
Rated 5.0 out of 5.0 by Great Service The staff was extremely helpful and polite. From the moment we checked in the front desk and all staff at this hotel were attentive and went the extra mile in our opinion. We were traveling with three children and had two rooms during our stay. The restaurant staff were extremely friendly and made our children feel right at home every morning at breakfast. The maids were always friendly as well. The clothes dryer was being repaired one of the days we were there. We went to use it and one of the maids saw my husband with our children and the bag of rain soaked clothing! She took our wet clothes and got them dried and delivered to our room later that day because the dryer would not be fixed until later that afternoon! We were so thankful for this extra gesture! The free meals for our children were great! It helped us save on expenses during the trip. Overall, a wonderful trip and great hotel! July 30, 2013
Rated 5.0 out of 5.0 by Good job. Valet parking was vary helpful. This will be my Holiday Inn of choice when in the Atlanta area. July 30, 2013
Rated 3.0 out of 5.0 by Comfort at a reasonable price If your looking for a comfortable and reasonably priced place to stay in downtown ATL then The Holiday Inn is your hotel. Everything was clean and in acceptable condition. No complaints. There was a concert in the park the night we arrived so it was really loud outside but the following evening the noise level was fine. Front desk staff was accommodating when we arrived early with our baby and got us a room ASAP. Everything was in order with our aquarium package and we had a great time! July 26, 2013
Rated 5.0 out of 5.0 by Great staffing As always our stay at Holiday Inn Centennial Park in Atlanta was not a let down. We have been staying here for the last 5 years and feel like we are coming to see family when we arrive. The staff has always been so accommodating , friendly and responsive to our needs. I would highly recommend staying at the Holiday Inn Centennial Park in Atlanta. Rooms are clean, food is good and staff is exceptional. Thank you all for making our recent stay a relaxing and enjoyable experience. Your Tennessee friends. Joe and Sharon July 23, 2013
Rated 4.0 out of 5.0 by Whale Shark I saw a whale shark! The hotel was so close to EVERYTHING! it was a short walk through the park to get to the aquarium. If you are looking to go to the aquarium or the world of coke this is the place to stay! There are also a bunch of places to eat at in the area. DO NOT eat in the hotel restaurant. The food is bad and over priced, the service was slow, and the ceiling was leaking on us during our meal. There are plenty of other places to eat so get a cab or just walk the 2-3 blocks to go somewhere else. July 22, 2013
Rated 5.0 out of 5.0 by muy buena ubicacion Me hospede por 3 noches en este hotel tiene muy buena ubicacion toodo el personal es muy amable y siempre dispuestos a brindar ayuda. En el restaurant en los desayunos el personal es excelente la atencion muy buena, lo unico a corregir es un poco el valor del valet parking que es de 20 dolares la noche y pudiera ser una cortesia a los huespedes. July 20, 2013
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