Rated 5.0 out of 5.0 Great Place!
A great stay! The front desk and restaurant staff were wonderful.
February 28, 2013
Rated 4.0 out of 5.0 by Controlseh Good hotel
The staff were excellent and friendly and especially nice to my kids. The bathroom floor was heated and this was very very good. The pool was quite cool though. The layout of the hotel is a litle odd as you go up and down floors a lot and it's hard to find a close outside door. The one the staff directed us to at check-in was definitely not the closest and we had to carry our luggage for 5 people. We tried the breakfast once and it was excellent in quality, quantity and variety. I don't understand how you get the "kids eat free" but we asked for it and got it. This means that the breakfast was a fantastic deal. Even if you don't get it free for the kids, I think the regular price for kids is ~ $4. It would be great if breakfasts were included like at some H.I.'s. All positive except the pool temperature.
February 23, 2013
Rated 3.0 out of 5.0 by GMToronto Great location, room. Long wait for restaurant service.
We were at this hotel for the second time, and there are reasons for coming back: the place is in good condition and kept well, the location is ideal for a ski vacation in Barrie, there is an indoor pool.
The only issues to improve are related to service. Long waits at the restaurant are a no-go: the service is visibly understaffed. So is the pool service: the towels run out when there is a crowd, there is no one to look for the pool for hours (and it was in renovation, hence messy).
We would go back but there is competition around, so hopefully these minuses can be solved.
February 23, 2013
Rated 5.0 out of 5.0 by RobertMM Excellent and polite staff
Staff went out of their way to assist and make us feel comfortable.
January 18, 2013
Rated 4.0 out of 5.0 by Rosie789456 Alarm went off in the middle of the night!
Stayed there for a night and the fire alarm went off at 4:45 (Middle of winter). I was surprised to find that they didn't give you anything for the inconvience, not even a couple dollars to tims (which is right down the street). The rooms are fine, a little costly and for that price I was expecting them to handle it better.
January 12, 2013
Rated 1.0 out of 5.0 by Smokingroom Adds new meaning to smoking rooms
We were introduced to a new meaning to smoking rooms.
Apparently, this section of the Hotel is not monitored for potential illegal smoking activities - (fi) you wish to get high just walk the hallway.
It was very disappointing, we hold membership status for this hotel change and have never been disappointed like this!
Although, reporting our concerns to the front desk, the second night was a duplication with no follow-up by the Hotel Management.
January 6, 2013
Rated 5.0 out of 5.0 by Wainfleet Great Service
This was our fourth stay at this location and the best yet! We were there with a Bantam Hockey Team and after driving through severe weather, allowed us to check in a little early so we could rest, rooms were booked in the basement so the kids were free to roam from room to room without bothering other guests (makes sense) and reaction time to any issues (clogged toilet, etc) were dealt with immediately. I am a priority club member and stay at various Holiday Inns throughout North America and even though the rooms were a little outdated, the level of service more than made up for it!
January 4, 2013
Rated 4.0 out of 5.0 by Starfire Cold reception
Maybe it's nothing but as a Platinum member who has stayed at this hotel for weeks on end I was put through the show ID, fill out forms etc. I believe it was a new staff member and I'll admit I haven't been there for several months but I stayed at several HI's accross Canada and was treated like gold, the reception here seemed a bit cold. The regular staff at breakfast and Laurie at the bar always recognize you even when you haven't been around for a period of time.
December 19, 2012
Rated 5.0 out of 5.0 by Kath521 Full-Service Hotel, Clean, Comfortable
We stayed for two nights, and it was one of the best hotel experiences we've had. The hotel is clean and beautiful, the bed was very comfortabe, the room was spacious, and they offer all the amenities you could want. The lounge and restaurant were absolutely top-notch in terms of ambience, quality of food (excellent variety of choices), and service. The closet for hanging clothes was a bit small (fine for 2 people for 2 nights), but lots of space in dresser drawers. Soft towels, very hot water, and very efficient check-in and check-out. It doesn't get much better!
November 3, 2012
Rated 2.0 out of 5.0 by Hudson926 Poor Experience
This was my 3rd stay at this particular Holiday Inn in Barrie. The website says "newly renovated" but it has actually been a couple of years and the stale smell of cigarettes lingers in the hallways. I'm unsure if it is Holiday Inn policy now, but in order to get hair conditioner, body wash, paper or pens (standard in all the hotels I visit) in your room, you must call the front desk and request them. At this point they will page housekeeping over the loud speaker and direct them & your request to your room.
If you are expecting a fridge- don't because they have a very limited supply now. If you are expecting housekeeping- don't because they only came 3 of the 4 days we were there. When they did come, they did do a nice job.
We ate at the restaurant one evening. After deciding not to finish French Onion Soup the waitress asked if everything was OK. I mentioned it had a strange spice in it to which she replied "oh, its the rosemary, everyone complains about it"???
One other thing- this is a 'party' hotel with limited security after hours. After 3 requests to the front desk to ask our neighbours to settle down, we ultimately gave up and put the pillow over our heads.
After giving it one last try, I have decided to stay elsewhere on my annual trip to Barrie next year!
October 22, 2012
Rated 5.0 out of 5.0 by Donnie46 Excellent Service
This was our first stay at a full service Holiday Inn . All thought it's a old style Hotel. I found it comfortable and meet our needs. We where their to vist friends in the area. The most important thing about our stay was the staff. Especially the restaurant staff the gave excellent service and they all gave us the feeling that they liked working their . Which made things comfortable for us.
October 20, 2012
Rated 5.0 out of 5.0 by huntlg Great Hotel
Just loved the hotel, so quiet, relaxing after hard day at work. Could not hear a thing at night even though just off the 400. Staff really nice and recognized as Platinum Member right away.
Thanks for such a great place to stay.
October 17, 2012
Rated 5.0 out of 5.0 by Maverick1 Peaceful Home away from Home
Efficient Front Desk staff, well-maintained property, and quiet, well-insulated rooms made this a pleasant experience. I also had the luxury of radiant-floor heating in the bathroom, which was an added bonus.
I will be sure to choose Holiday Inn-Barrie next time!
October 17, 2012