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Rated 4.0 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Great week I would like to extend a special thanks to Bronwyn, she is great! She creates and maintains an awesome atmosphere. I did not need to leave the motel for anything all week. Breakfast, dinner, drinks, I was able to enjoy in an inviting atmosphere my entire stay. Thanks again, cant wait to do it again. November 3, 2014
Rated 5.0 out of 5.0 by Older hotel, upgraded wonderfully I fly into DFW, often, on business and have stayed at several IHG hotels, near the airport. This hotel will be my hotel of choice from now on. Although it's older, it's very will maintained and comfortable. The food, in the restaurant, surpasses the usual hotel fare. The staff is very friendly, professional and helpful. I had a small issue in my room and after speaking to the desk clerk, it was immediately addressed ( all hotels have problems, it's how they are addressed that makes the difference to me). While I was having dinner, the General Manager, Richard, approached me to make sure everything was taken care of. We talked for about 20 minutes. I have never experienced such a professional and caring attitude. Richard and his staff have made a customer, for life, out of me. November 1, 2014
Rated 4.0 out of 5.0 by Refreshing and Restful I had an early morning flight, but I was able to sleep in comfort. I wish that I had more time to sleep in that wonderful bed! The park and fly service has me spoiled. I will definitely stay here again. However, I did not receive my IHG reward package. October 28, 2014
Rated 5.0 out of 5.0 by Best Service Ever The room was large, comfortable bed, and the food was outstanding. October 27, 2014
Rated 3.0 out of 5.0 by Poor coffee area The bathroom sink area is too small for a coffee pot & personal items. No outlet near bed to charge cell phone. October 24, 2014
Rated 1.0 out of 5.0 by Maybe next time No lining on the bed is not what I expect and a long day of travel and missed flight, to be checked into a unfinished room at 1am is terrible business. October 23, 2014
Rated 5.0 out of 5.0 by Back Again The title should say it all. If I am staying in D/FW (and not for a specific event at a particular hotel) then I am staying at the Holiday Inn Bedford. They hotel is very nice, the service excellent, the bed comfortable. With its location at 121 October 22, 2014
Rated 2.0 out of 5.0 by Not worth it Picked this location based on preference selections on the website. Some additional charges were not specified on the website when booking. These charges were brought to my attention at check in. The property looked up to date but that was really only the entrance and lobby areas. The rooms needed to be brought up to date as well. The bed was worn out. The door handle was very loose. The bathroom was ridiculously small. The counter around the sink was not much bigger than the sink itself. The stairwell door squeaked very loudly anytime it was used and it just happened to be right next to my room. This hotel is definitely not worth the cost. I recommend staying elsewhere. October 21, 2014
Rated 5.0 out of 5.0 by Great Service Besides interacting with the entire staff I had the pleasure of having a talk with the General Manager about the property and the future of the hotel, which was both informative and encouraging to hear that he will do right by this well deserved property. I also had the pleasure of speaking with Bronwyn, the bartender, about the past and the future of the bar itself. I was a patron of the previous lounge at this hotel, called ScubaJoes, and always enjoyed the people and the atmosphere. Many would love to see it come back! Great job, all. October 21, 2014
Rated 2.0 out of 5.0 by BUGS!!!! My friends and I had an overnight layover and decided to stay at a nearby hotel to get some sleep. When we arrived the room looked clean however as we were changing our clothes for dinner we noticed a huge water bug. We killed it and called downstairs to ask for bug spray in case there were anymore. They stated that the janitor room was locked so they could not get us any bug spray. We left and went to eat on the way down as soon as we get off the elevator we saw another water bug on the 1st floor. We told the front desk and they said they have been having this problem but there wasn't much they could do. We tried to book another hotel but they were sold out. Needless to say it was uncomfortable and we didn't get much sleep. Wouldn't stay here again. October 21, 2014
Rated 5.0 out of 5.0 by Terrific Service We stayed for 1 night and all was clean and beautiful. I would stay here again. October 20, 2014
Rated 2.0 out of 5.0 by Want to be Holiday Inn Express This location was like an old Holiday Inn that has gone bad with the times and trying to be a Holiday Inn Express. The shuttle back and forth to the airport was great and the driver excellent. The food in the restrurant was very good, but pricey. The problems were no free breakast, no Priority Club welcome, blood spots on the bed sheets, no bottled water in the room or offered at the check in, the bed pillows were old and smelly, and the cold tap water was always WARM. This location seems to cater to the airline employees more than Priority Club members. October 19, 2014
Rated 5.0 out of 5.0 by Great Property This was a clean property that provided excellent customer service. October 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Everything was fine. I would have liked very much to have an in-room refrigerator. October 9, 2014
Rated 4.0 out of 5.0 by Overall good but TERRIBLE VIEW The overall hotel was good. The bar and patio area provided for a wonderful area to relax with a drink the evening before the Dallas Cowboys game. However, upon opening the curtains in the room we were met with a BRICK WALL as our view. WHAT A HUGE DISAPPOINTMENT!!!! October 9, 2014
Rated 5.0 out of 5.0 by comfortable rooms and great friendly service trough out the entire hotel I was treated with great respect and the rooms and lounge where very clean and staff was great October 8, 2014
Rated 5.0 out of 5.0 by Sleep I was unable to have quality sleep due to recent loss of my husband the week before. This would not be fair accessment on the quiality of sleep. That is why the sleep is a low score---nothing to do with the hotel. October 6, 2014
Rated 5.0 out of 5.0 by A good choice Although road construction makes it difficult to get onto the property. I had a very pleasant stay. I had a small problem, in my room, and it was immediately addressed by the staff. I will stay here on all my trips into, or out of, DFW. October 5, 2014
Rated 4.0 out of 5.0 by Nice This location was much better than the reviews. If you have business in or near Jerry's world this is a nice location and it's a very simple ride. October 1, 2014
Rated 5.0 out of 5.0 by Great pool and overall stay We were there with friends and we both have children between ages two and six. Super clean rooms with awesome pool area and restaurant. Customer service exceeded our expectations both front desk area to restaurant staff. Will definitely stay again during next trips to Dallas area. September 22, 2014
Rated 5.0 out of 5.0 by Great Stay Other than finding the correct exit off of 121, this was a great experience while visiting family in the area September 16, 2014
Rated 5.0 out of 5.0 by An Amazing Vacation! This is by far the BEST hotel I've ever stayed in! The staff was very friendly and helpful! They answered any questions I had and even helped me print my boarding pass! They even held my bags for me after I had checked out so that way I didn't have to spend the entire day at the airport! Instead I was able to relax by the pool and enjoy my last day of vacation! I had an amazing stay and I would highly recommend this hotel whether you're staying for business or a vacation. September 16, 2014
Rated 5.0 out of 5.0 by Great Service Everyone at the hotel was so nice. My husband said during breakfast that the service was so good he felt like we were at a 5star restaurant. September 15, 2014
Rated 2.0 out of 5.0 by Bedford Holiday Inn August 2014 The address is tough to find. Euless is everywhere. The only place I saw Bedford was on the booking and billing statement. The front desk could have been more helpful. September 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Prompt service, friendly staff and very comfortable beds. Nice outdoor pool area. September 4, 2014
Rated 2.0 out of 5.0 by Not the cleanest joint The beds were comfortable, and the swimming pool was great; however, my bathroom was small and cramped. In addition, the bath tub drained poorly and the sink was dirty when I arrived. The vents were dusty as well. With all of the choices in the area, this is not the hotel that i would pick. September 3, 2014
Rated 5.0 out of 5.0 by Great Service Great location., The staff is very friendly and helpful. August 29, 2014
Rated 5.0 out of 5.0 Great Hotel! The hotel is AWESOME. Everybody was very polite and professional. I would work on the High speed internet. It was just bail on me. It very well could have been my phone, computer or I pad. But, I would check to see and all 3 units would be off line. Still, great hotel! I'll be back in Dallas, Texas in 30 days. Me and my businesss associates will stay at this hotel! August 25, 2014
Rated 5.0 out of 5.0 by Great value, Great breakfast We thought the value of this motel was great. We appreciated the kids eat free breakfast. The pool was really nice and refreshing. The location was great because we wanted to visit various places in the DFW area and this was central to all. August 21, 2014
Rated 4.0 out of 5.0 by Good Hotel It was after 10:00 pm when I arrived at the hotel so i did not see the exterior of the hotel. the next morning i had a 6:00 am flight.Thus i was dark and a small staff was al the was at the hotel during y stay. I asked for the receipt at check-in and it was supplied. I did not use any of the amenities due to my short stay. The hotel was exactly as i would expect form a Holiday Inn Express. That is the reason that I choose to stay at this brand. August 19, 2014
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