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Rated 3.3 out of 5 by 269 reviewers.
Rated 5.0 out of 5.0 by Great staff, lovely room As usual, our stay here was wonderful. We did have a little problem with the casino door thumping when people entered and exited. Our room was right over the door. Next time, we'll ask to not be in that room. It quieted down by the time we went to sleep though. The only real problem we have (with nearly ALL motels/hotels, is the height of the toilet. They are way too low for people with knee replacements, or even tall people. We've (jokingly) thought of asking for a "booster seat"! September 23, 2014
Rated 4.0 out of 5.0 by Nice and clean at a reasonable rate. Enjoyed our stay and the staff were friendly and worked with us when we had an issue. As a side note there should be security cameras in the pool and exercise areas. If there are I did not see them. All together our stay was enjoyable. September 22, 2014
Rated 5.0 out of 5.0 by Business trip Worked well for business. Location was good for accessing the interstate and businesses in the area. September 22, 2014
Rated 2.0 out of 5.0 by Terrible Room Mattress were extremely hard; internet service didn't work well; TV didn't work well; hot tub was way too hot; swimming pool was too warm -- was like swimming in a bathtub; bathroom was very dated September 20, 2014
Rated 1.0 out of 5.0 by Dated and Dirty rooms We made a 14 hour drive for my father's funeral and had booked this hotel before we left. When you check in, the 1st impression is great but our room was very dated and dirty. The restaurant had outrageous prices so we drove around that evening and found a restaurant with great food and very reasonable pricing. No continental breakfast so again drove around to find breakfast. This was a terrible trip anyway and our room was a huge disappointment that we did not need. Very poor value for what you get. Stay somewhere else. September 20, 2014
Rated 1.0 out of 5.0 by terrible plumbing shower did not work until the strong guy from downstairs came and turned it on clearly they were used to these issues but had never fixed them toilet did not work properly they knew it was a problem but did not suggest any adjustment NEVER would stay there!!! September 19, 2014
Rated 5.0 out of 5.0 by It pays to be loyal! Got a free night at the Holiday Inn Grand and really enjoyed it. It takes less points to stay here than the Crowne and the accomodations are about the same. September 19, 2014
Rated 5.0 out of 5.0 by Outstanding Stay This hotel provided an excellent stay for one night traveling between the Black Hills and Yellowstone National Park. September 17, 2014
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