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Rated 4.0 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by BEST PLACE IN MA We stayed in a chain hotel in Leominster MA the first night of our stay in MA. Needless to say it was one night to many. The second night we moved down to Holyoke and stayed in another chain that was even worse. I found your place and wish it was the fist place. I was the best night. I wish that we would have found it the fist night we were there. On Sunday we drove to Northampton for graduation and my two daughters stayed and took advantage of the pool and room service. They stated that the staff was very friendly even checked on them while they were swimming to make sure everything was ok. It is a ways from where we were visiting family but it is more than worth it. I enjoyed that it was off the road and tucked in the woods. From now on Holiday Inn and the hotels related to them will be my CHOICE hotels. June 28, 2014
Rated 5.0 out of 5.0 by Beautiful and comfortable! My family and I stayed for 5 nights, in conjunction with my daughter's wedding and reception held there. With help from the staff, the wedding and reception were wonderful. The food was great, and the staff overall were so helpful. Hopefully we can stay there again! June 25, 2014
Rated 3.0 out of 5.0 by Avoid this place. The hotel needs updated. Bad. It was dirty, stained carpet, and not well lit. They provided old appliances and equipment. Service was subpar. The breakfast buffet was flat out terrible. I reserved a King bed and got two twin beds. They said they don't guarantee beds in a room. If that's the case then don't book them. I would rather drive further and stay in a better place. Actually, I could save money and buy a tent and stay in that. At least it would be clean... June 24, 2014
Rated 2.0 out of 5.0 by the only game in town The hotel was chosen for its convenience for a larger group of local attendees. The meeting facilities were OK. The hotel rooms have decent space but are dated June 23, 2014
Rated 4.0 out of 5.0 by bathroom Everything was good. The unfortunate thing was that there were bugs in the sink. As nice as everything was, I would think twice about staying there again. We did have the breakfast buffet which was very good. Thank you. Have a good Day. God Bless. June 20, 2014
Rated 5.0 out of 5.0 A Great Find We were on our way to Maine from the Buffalo, NY area and had no definite destination as an overnight stop. We saw an advertisement in a travel brochure for the Holiday Inn at Boxborough. This being the approximate area where we wanted to call it a day of driving, we decided to give it a try. What a great experience; the room was top notch, the evening meal in the restaurant was excellent and the staff was very courteous and professional. When we find ourselves up that way again, we already know where we'll be putting in for a night or two. June 18, 2014
Rated 5.0 out of 5.0 by Great Night No problems, very friendly and close for my event. My wife and I had a great night. June 18, 2014
Rated 3.0 out of 5.0 by Helpful staff but dated hotel I selected this hotel based on its location. Due to numerous conferences and sports tournaments, there were limited rooms available in the area. The hotel was dated, but the staff were accommodating. The biggest challenge was carrying all of our things to our room without an elevator. There is an entire section of the hotel that requires stairs to access the rooms. We were traveling with a baby and sports gear and had a lot to carry. Our room had a balcony which could be nice, but it overlooked a courtyard where there was a large group of people making noise around midnight. June 18, 2014
Rated 5.0 out of 5.0 by Great place to hold a dog show Was so pleased again this year to hold our dog show here at this hotel. Just a beautiful experience to feel so welcome from the moment I checked in. Finding a hotel willing to allow dog shows are not always easy to find. I do hope that my club made a good impression with you and your staff, know that you all made a good impression with me. Pat June 16, 2014
Rated 4.0 out of 5.0 by Worth the Stay, Friendly Staff We were there for a conference, the staff were very friendly and accommodating. Rooms were clean and comfortable. June 16, 2014
Rated 5.0 out of 5.0 by Great stay Stayed at hotel for three days/nights as part of the Mayflower Pembroke Welsh corgi Speciality show. Staff was amazing from checkin to check out. Very polite and curteous. Rooms were spotless. Excellent food at all of our events. Very dog friendly. June 14, 2014
Rated 5.0 out of 5.0 by Excellant service the staff and food was great....Easy access on and off highway June 11, 2014
Rated 2.0 out of 5.0 by poor mattresses main mattresses are soft, sofa beds aren't usable for anyone weighing over 60 pounds, and cots/roll-away beds are only marginally better June 5, 2014
Rated 5.0 out of 5.0 by Very Happy Customer My wife and I had a great stay at Holiday Inn at Boxborough. The accommodations,cleanliness and service was fantastic. The Minute Man Grill was also a great experience. The servers and cook were some of the most personable staff that I have encountered. June 4, 2014
Rated 5.0 out of 5.0 by Comfy bed and pillows GREAT! Would recommend this hotel. Friendly staff. May 24, 2014
Rated 5.0 out of 5.0 by Thanks It was graduation weekend in this area and I had a hard time getting a reservation. This was not my first choice hotel when I made the reservation but pleasantly surprised by the hotel and staff. I will definitely stay here again when visiting this area. May 23, 2014
Rated 5.0 out of 5.0 by Thank you Martha! Martha was very helpful in assisting us with our reservation block and adjusting dates as necessary. Very efficient made the experience stress free!! May 21, 2014
Rated 4.0 out of 5.0 by nice place could use a big screen tv in lounge or common areas nice and clean staff was very curteous and helpful food was excellent May 19, 2014
Rated 2.0 out of 5.0 by I only stayed there because the conference was there Handicap access was extremely poor. Food in restaurant was over priced for the content. Rooms are out of date and poorly lit. May 12, 2014
Rated 5.0 out of 5.0 by Visiting family Our stay was pleasant and we encountered no difficulties. May 11, 2014
Rated 3.0 out of 5.0 by Poor Service Nice motel, just don't plan on eating there. Service is very poor and I received under cooked chicken. May 10, 2014
Rated 2.0 out of 5.0 by Staff All of the staff were excellent. They handled every request with prompt and efficient service and politeness. They are the most professional group of individuals I've encountered in my travels. All were well groomed and appeared to be individuals I would trust with my family and my belongings. The front desk people, pool helpers, staff at the restaurant, and even the maintenance people were absolutely great. May 8, 2014
Rated 5.0 out of 5.0 by Stay over one night for business I just spent one night in the Holiday Inn in Boxborough, MA. This is the only option I have that is closed to the company I am visiting. The stay was very good. Room was clean, staff was nice and helpful. Will stay again for my next visit. May 6, 2014
Rated 5.0 out of 5.0 by Front Desk When we walked into the hotel, we barely puts our bags down when the front desk had our room info and keys all set for us. The only question was one or two room keys. Very courteous and efficient! Also, really liked the idea of having a variety of drinks and snacks available 24/7 at the front desk. Downside was you had to walk down to the front desk. But the variety of items made it worth the walk. May 6, 2014
Rated 5.0 out of 5.0 by excellent room beds were thick and soft,heat was great,pool side room was good,all the trees and waterfalls were very pretty,buffet was great,pool was great and it could have been warmer.wil be back soon May 4, 2014
Rated 2.0 out of 5.0 by Bad Stay - This hotel needs to be updated. Slow wireless Better mattress Less noisy heating/AC Card keys that work properly Continental Breakfast May 1, 2014
Rated 2.0 out of 5.0 by If I'd have known there was a major dog convention .... Imagine my surprise when it became apparent that there was a national breed dog show / convention going on at this hotel during the same week as I booked a room for a business trip. There were hundreds of dogs - of a particularly yippy breed. The room across the hall from me had at least three constantly barking dogs. Contacting the front desk didn't help. I'm sure it was lucrative for this pet friendly hotel to host this event - but I wish that I had been informed ahead of time that this was dog takeover week. - I would have stayed somewhere else. I have been contacted by other Holiday Inn hotels ahead of arrival date when they had facility closures. (resurfacing the pool, for instance). I can also confirm previous comments that the water in the room was not hot. I won't plan on staying here again.. On a positive note - the restaurant is okay. April 24, 2014
Rated 5.0 out of 5.0 by Overall experience We had a wonderful time at the Holiday Inn, Boxboro. Our son loved the pool and so did we. We felt like we were sitting outside not inside when we sat on the chairs outside our hotel room by the pool. What a wonderful setting. We also enjoyed the Easter Brunch the next day when our family joined us. There were 20 of us and everyone, without exception, raved about the wonderful food selections at the buffet. The only negative relative to our stay was that there were dogs staying in guest rooms and they barked in the hall several times during the night and woke us up. April 23, 2014
Rated 4.0 out of 5.0 by nice property good accommodations,excellent service, would be a great place for a special occaision-I have nothing else to add, as I would like to get the points promised to me at check in April 20, 2014
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