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Rated 4.0 out of 5 by 185 reviewers.
Rated 3.0 out of 5.0 by Front Desk front desk person was very professional and welcoming December 23, 2014
Rated 4.0 out of 5.0 Just business This is a good hotel, but in these days of online meetings, I can't see the need for a conference center. Which is sad. However, I do like this hotel a lot. December 22, 2014
Rated 5.0 out of 5.0 by Excellent Hotel The staff here is very friendly. The lobby was decorated beautifully for Christmas. The room we were given was large and very nice. We've stayed here numerous times, and we will continue to stay here whenever we are in the area. December 21, 2014
Rated 5.0 out of 5.0 by concern The only problem that I encountered was that they had only one elevator running for several days. December 16, 2014
Rated 3.0 out of 5.0 by gutes Bett und wenig Elektronik Mit dem Bett in diesem Hotel war alles in Ordnung. Zum Thema Elektronik hätte ich mir mehr erwünscht. Es gab keine Mikrowelle und keinen Kühlschrank. Das kenne ich von einem Hotel dieser Kette nicht. Auch die Sauberkeit im Badezimmer ließ bei meiner Ankunft sehr zu wünschen über. Haare in der Dusche und Urinflecken am WC. December 15, 2014
Rated 4.0 out of 5.0 na Do something to keep the I81 traffic noise from getting in the room. December 14, 2014
Rated 3.0 out of 5.0 by OK, but Could Be Better! This hotel is dated and needs some attention. The elevators would be the first place to start as they have 2 for guests to use, 1 of which has had issues on my last 3 stays....this time it was completely down. The "good" one had issues too, including periods of no available elevator forcing guest to use the stairs (this hotel has 10 floors) since they refused to temporarily use the service elevator for guests, even though it was night and the service staff was gone for the day. The rooms could also use some updates and can be quite noisy from Interstate 81 traffic. Since he HVAC is very noisy, you can run it full-time to drown out the highway noise. The breakfast buffet was also subpar with the scrambled eggs being dry and no flavor. The selection was more like a free buffet in competitive hotels. Other than the staff's refusal to temporarily use the service elevator for guests, they are friendly and the highlight of the hotel. December 14, 2014
Rated 5.0 out of 5.0 by clean and up to date Nice hotel with a very friendly staff. The room was clean and the bed was very comfortable December 11, 2014
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