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Rated 3.8 out of 5 by 278 reviewers.
Rated 2.0 out of 5.0 by Customer Service left something to be desired We booked this Holiday Inn for our wedding party and about 20 rooms were reserved. When the bride went to check in to her suite, she was told it was not ready, even though check in had begun. They quickly found a room, but had she not made it clear that she needed the room to get ready, there would have been no rush. Upon returning at 1 AM the person behind the desk yelled at everyone in the lobby to go to their rooms - and that there were people sleeping in the atrium rooms. I am sure they heard as the walls were very thin. Some of our guests could hear toilets flushing and water running all night. Fine for a night, but not a great experience. September 18, 2014
Rated 5.0 out of 5.0 by Bed comfortable and great service The location was very convenient as it was near the Agganis Arena I could walk to the Arena from the Holiday Inn. September 17, 2014
Rated 5.0 out of 5.0 by Great hotel I have had only good experiences with Holiday Inns, this one was no exception. I had a big 2 room suite, the bed is comfortable, the shower is good, lots of room to spread out. The hotel location was very conveniently located near the hospital I was visiting. I took food back to my room and ate at breakfast in the restaurant. The food is simple, but fresh and good, and a very fair price. The staff was friendly and helpful and I rarely heard any noise in the hallways or in the rooms next to me. September 16, 2014
Rated 5.0 out of 5.0 by A great place to stay my wife and i stayed here for two days while we went to a Red Sox game and ventured into Quincy market. we were greeted right away and had no problems whatsoever. the front desk was very helpful and knowlegeable about the area. and the restruant staff was also excellent and made sure we were taken care of. we enjoyed our stay here and plan to come back to see more of the boston area next time. September 14, 2014
Rated 5.0 out of 5.0 Clean,Comfortable and great service Clean and comfortable hotel in a safe area. Comfortable bed and pillows. Free Wi Fi. Gentleman Bartender on staff during the evenings was very friendly and helpful. September 13, 2014
Rated 4.0 out of 5.0 by First Fenway Experience First time going to Fenway, love the proximity (15 min walk straight down Beacon St.) to the park. Hotel was clean, staff friendly and attentive. Parking lot location was a bit odd (4 rights and on your right), but otherwise positive experience and would definitely stay at this hotel again. September 13, 2014
Rated 4.0 out of 5.0 by Boston Great Hotel but problems with the AC. Had to move rooms and thens still had a problem but the very friendly staff was able to reset that AC. September 9, 2014
Rated 5.0 out of 5.0 by Great place to stay Prior to and during my stay, the staff was superb. I was a HI employee back in the late 60s, but hadn't had the opportunity to stay in one for some time. I had worked as a houseman, laundryman, porter, front desk clerk, and night auditor at several Inns, and I know CS quite well. The front desk crew were exemplary, They handled every inquiry and request with friendliness, dispatch, and accuracy. I am quite pleased that Joslin had chosen your facility for their visiting patients. Keep up the great work. September 8, 2014
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