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Rated 3.9 out of 5 by 226 reviewers.
Rated 5.0 out of 5.0 by Great location and friendly staff The staff is very friendly and accomodating , anything I asked for was delivered very shortly after. It's pet friendly , which is a huge convienence. And a short walk from the hotel is a dog park and really nice childrens playground. It's just a little on the expensive side. July 25, 2014
Rated 4.0 out of 5.0 by Good value, nice rooms, close to shopping Stayed many times in this hotel over the past years. The price is right except for parking. Like the rooms, general friendly service. Some of the newer front desk employees need more training in courtesy. Felt unwanted by afternoon check in. Morning front desk great and the rest of the employees are very friendly. July 24, 2014
Rated 5.0 out of 5.0 by Great facility, staff We had a great stay. Hotel was nice, had easy access to MBTA July 21, 2014
Rated 4.0 out of 5.0 by A room without a view (to the outdoors)? Cleanliness and good food aside, hotel rooms with the expected window to the outdoors are at a premium here. Only the "executive" rooms have what is known to most of us: a view to the outside. In it's cleverness, the hotel defines a space without natural light as an atrium, and many rooms over two stories face it. It makes for a sad environment for which the architects should be ashamed. July 21, 2014
Rated 2.0 out of 5.0 by Hate to say this but... Despite the friendliness and professionalism of a great hotel staff and obvious cleanliness and nice appearance of the common areas, I was very disappointed in the outdated appearance of the guest room - which was indicative of a much lesser hotel chain. Fresh carpeting and some updated furnishings would go a long way towards bringing this location back up to speed. Again, you couldn't ask for a nicer staff! July 20, 2014
Rated 4.0 out of 5.0 by About the Hotel Great location and terrific staff. Buffet very good and wait staff excellent. Rooms small and not well lit. No fridge in room. Bathroom; toilet very low and flush handle behind and under shelf; handicap bar outside of shower? Hotel a little overpriced but that's Boston. Stayed in less expensive hotels where breakfast was included. July 20, 2014
Rated 5.0 out of 5.0 by Member Services The staff was very efficient and provided great assistance to me regarding getting me to my appointments, and arranging transportation to the airport. July 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn in Brookline was better than expected. The hotel was more comfortable and close to the train stop than what I had thought. Also the photo of the entrance on the internet is deceiving --- it looks much better than they depict. July 16, 2014
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