Rated 3.4 out of 5 by 45
Rated 4.0 out of 5.0 by StitchAnn Recent conference
I found this hotel very old and tired. The staff and food was great the bed very comfortable. However the decorating in the rooms needs updating the wallpaper bubbling due to a damp problem.
October 21, 2013
Rated 5.0 out of 5.0 by slim20 Great hotel and Great Service
Great location with all the amenities required. It was great to have a full service restaurant on site. The staff are amazing at this location. Keep up the good work and thanks for making my stay memorable
October 18, 2013
Rated 3.0 out of 5.0 by StitchAnn Comfortable Bed, Hotel is old and Tired
This hotel needs a refreshing pick up. The hotel is very old and you can see evidence of water damage on the walls where the wallpaper is buckling. The beds were comfortable and the food at our conference was excellent. The staff were friendly and very accommodating.
October 9, 2013
Rated 4.0 out of 5.0 by 27hockeymom Great stop on long trip
My son and I stopped here on the way to a hockey tournament in late Sept 2013. We arrived late in the evening. The staff was extremely friendly. The room was spotless. Definitely stay here again if the opportunity presents itself.
October 3, 2013
Rated 1.0 out of 5.0 by CndTechnomum Disappointed with numerous problems
I had booked into the private business wing, then was put in a regular room, without being notified. I had to call the front desk at midnight the first night for loud guests. Then when I inquired about the business wing, they simply said "I wasn't in it".
The service in the Grill was just short of rude.
I will need to stay in this area for 3 days twice a year for work, but will likely find another hotel.
September 30, 2013
Rated 5.0 out of 5.0 by Bandit106 excellent service
All the staff from front desk, maids, waitress and the guys who set up our meeting room are ALL very professional and helpful. The beds and linens are amazing......I always enjoy my stay. It is nice when you are recognized when you walk in the door......makes me very comfortable.
Elliot Lake Ontario
September 29, 2013
Rated 3.0 out of 5.0 by MikeD65 Dated but OK
Overall, the bathrooms and room were clean (although there was a weird chemical smell in the room). The hotel is dated but but OK.
The layout of the hotel is such that it if you are in the back of the hotel it may take you longer to navigate the hotel than to drive to the hotel. You'll see what I mean if you go here.
Right off the highway but the route to get back on the highway is a little convoluted.
Overall, not a bad choice but I'm sure there are better.
September 26, 2013
Rated 3.0 out of 5.0 by MOJO1954 Promises
I was promised 5,000 Priority Club bonus points to be added to my account, but I have not seen these yet!
This was for a very important overnight package (with a driver's license) that I was expecting, but it was mistakenly given to someone else by a Mgr. who was never supposed to have been involved in this snafu.
The only good thing that came out of this was that I was able to control my temper fairly well, but only because of a very nice evening shift manager (short hair and pretty) who kept reassuring me that all would be well in the end?
A male day shift manager promised me these points when I checked out early afternoon, but am unsure if the GM did not authorize these to be given for whatever reason or maybe this person forgot to post them.
Just disappointed, that's all!
September 25, 2013