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Rated 3.8 out of 5 by 73 reviewers.
Rated 5.0 out of 5.0 by Great place to stay for sports teams We were at hotel for lacrosse tournament. The staff were excellent. The girls loved the outdoor pool. We loved the park like setting. I don't normally write reviews but some of your staff made an impression on us and i want to acknowledge their commendable gestures. Donna was the best!!! Please let her know. She is a very hard worker. She never stopped cleaning up and getting towels. Her forehead was dripping with sweat but she always had a smile on her face and went out of her way to make our stay great. I don;t know who the staff member was but our girls had wet uniforms from the rain and the pay dryer was not working well. One of the hotel staff took their uniforms and dried them in the hotel dryer . I have stayed at other hotels that don't like sports teams because of the number of kids and noise and they are usually very militant in enforcing rules. We did not have this experience at Cambridge Holiday Inn. The supervisor did have to remind some of our team members and parents of the pool rules but she was professional and pleasant when handling the situation. Its nice to see staff with common sense. Front desk staff was great and made check in easy. We will be back.!!! Thank-you July 16, 2014
Rated 5.0 out of 5.0 by Great African Lion Safari Package! - We were greeted upon arrival with all the information and tickets included with the African Lion Safari package. - I was very pleased with the service and easy check in and out. - Breakfast was great and service the service was awesome! - We felt like family with our stay. - I would definitely come and stay here again! Thank you Holiday Inn Cambridge! =) July 14, 2014
Rated 5.0 out of 5.0 by Perfect family spot! My family of 5 stayed one night with the African lion safari package. The value was fantastic! My children ate free and loved the outdoor pool. The staff were extremely friendly and helpful. I cannot say enough about our experience. I would recommend this Holiday Inn to anyone! July 13, 2014
Rated 5.0 out of 5.0 by Comfortable hotel with attentive staff Great hotel in Cambridge Canada. Very attentive staff with a great bar/lounge area and restaurant. July 13, 2014
Rated 4.0 out of 5.0 by Great outdoor pool Staff are great. The location is very good. All arenas in Kitchener were within 30 minutes. Included hot breakfast was good - could have been a little quicker to get people seated. Overall a good stay. July 9, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service The location is not ideal as there is a round-about to negotiate when coming from North of the hotel. This can be a little confusing if you are not familiar with ythe process or the traffic is busyj July 6, 2014
Rated 4.0 out of 5.0 Excape from life It's a very busy work year compared to the last 5. We just want a place close by that has a pool and is quiet. Little effort is required to just go there and check in, we can do it at very short notice. Everything we need is there or within walking distance, no driving, that's what I like. July 1, 2014
Rated 5.0 out of 5.0 by K & P We got married here June 14 and my new husband and I have not one complaint about our stay. Our accommodations suited us perfectly, our wedding ceremony, cocktail hour room, reception room, food, service, staff, everything was wonderful. Prepping in our room before the wedding, myself and my MOH and brides maids, we needed low back chairs and extension cords and as soon as we called the front desk, these items were brought to us as if we were the only people in the Hotel that mattered. Our decorations were set up just as we had pictured and the room was perfect. We want to thank the Holiday Inn for having everything done that we asked, for our special day. The staff stopped all issues from getting to myself and my husband on the day of our wedding, they caught it, fixed it and all was good. I thank them for making sure our day went smoothly and 'glitch' free. Our family and friends all had a wonderful time. the staff accommodated babies and food allergies, etc. We appreciate everything that was done for us on this weekend and with a very large amount of "thumbs up" and with sincerest recommendations, people in town or just visiting, you should stay here or host an event, wedding, party etc. From myself, my husband and our 2 boys, we thank you again Holiday Inn and servers, planners, cooks, management and especially FREE for making our wedding weekend special and memorable. June 25, 2014
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