Rated 3.0 out of 5.0 by iflyrjs out dated
The room was out dated the decor looked like something out of the 70's
This was the first hotel I stayed at that did not have a lamp next to the bed on the night stand.
The only reason I stayed at this hotel was because I was using ,my points. and had a small dog
which appears it was the only hotel in the area that was pet friendly appears that Canadians arent too pet friendly....
And, Im canadian
Until this hotel does a complete restore I wont recommend this hotel
Getting to the hotel off of Hwy 401 and finding the hotel was a task since there is construction going on absolutely no signage
May 12, 2013
Rated 4.0 out of 5.0 by Dileas Comfortable room- Breakfest special not so much
As much as we enjoyed our stay and the staff were friendly and welcoming, we were not impressed with the "Hot Breakfast" package. it was not really worth the extra charge
The hot breakfast was not hot in fact all of the food was cold!
I don't think we should have to pay extra for fried egg as oppose to having the scrambled eggs-as some customers may like eggs but have a sensitivity to textures and can not eat scrambled. Nor should the hash browns be greasy and spicy.
This is the first hotel that I stayed in that did not have oatmeal and a variety of fruits as part of the buffet in addition to charging for a different manner of egg.
in addition the pipe under the sink in the bathroom leaked therefor we did not use it. Thank goodness there was another sink available in the room.
May 3, 2013
Rated 4.0 out of 5.0 by thiscantbetaken What happened to this hotel
I have stayed here many times due to stop over for work. Although the staff has always been amazing ( most of them anyway)
I have found the bathrooms are just not as clean as they used to be. Finding private body hair all over the bathroom is disgusting, and this is in every room i have stayed in, i clean the tub MYSELF before i get in the shower, standards have dropped, Why not call houskeeping? if they don't know how to clean a bathroom to begin with, why would it change.
Price is steep to stay in an executive suite with dirty bathrooms
This is the only IHG in town , they do recognize club members and the walk out patio is great, love the fresh air, rooms are a little worn, but they are clean, and the beds are comfy.
Pool i cannot comment on as i have never used it.
Food is great -
Please take more time to clean the bathrooms !!
April 27, 2013
Rated 4.0 out of 5.0 by vballmoma I would stay again
The staff are absolutely wonderful. They are friendly, helpful and caring
April 20, 2013
Rated 1.0 out of 5.0 by Kathy62 Great stay
The staff was very pleasant. The room was extremely clean. The bed was comfortable and the price was acceptable. Other than the noisy guests heading to their room at 1:00 a.m. and 3:00 a.m,. it was a great place to stay.
April 11, 2013
Rated 2.0 out of 5.0 by NeesieG No fridge in rooms, no idea there was a pool
Very disappointed that no fridge in the room, especially since no free breakfast. Also had no idea that there was a pool, the website for this location does not indicate this. Young children travelling very disappointed that couldn't go swimming as bathing suits weren't packed. If you are just looking for a bed to lay your head, this is the hotel. Feel the rate is a bit steep for so little offered. Luckily were in town for a basketball tournament where school was right across street and TIm Horton's around the corner. Priority Club Member options pretty lame, first two of my choices were not available so took two free water bottles, yippee!
February 24, 2013
Rated 5.0 out of 5.0 by Porsche711 Great staff and great location.
Great staff on overnight when I checked in (Melissa checked me in that night). The room was very spacious and comfortable. The only suggestion is that the rooms do need an fresh new update but in saying that I do love the new linens and bedding that have been added.
February 22, 2013
Rated 5.0 out of 5.0 by Alwaysmoving Clean rooms and great service
Great location, staff are always a pleasure, foods good too.
January 28, 2013