Rated 4.0 out of 5 by 232
Rated 1.0 out of 5.0 by January82 Terrible
Worst stay ever!!!!
Extraordinarily loud! Absolutely NO control of guests. Noise ALL night long!
Someone doing wake up "knocks" on what seemed like every single door on my floor. At six o'clock in the morning, no less. No regard for other guests.
I will NEVER EVER stay here again.
April 10, 2015
Rated 3.0 out of 5.0 by Pascal Great location
Overall this is my 3rd or 4th time at this hotel, it is a nice hotel the staff when dealing with regular issues are good.
However during my stay we gave my son (9 month old) a bath in the bath in the room. We have done this in many hotels so far, however when we were done we found blood on the towel, later we were able to identify that our son had hundreds of cuts on his legs, bum, arms and elbows... These cuts were caused by the anti skid strips on the bathtub. He cried in pain for the 2 nights we were there and a couple nights when we were home.
We brought this up to the staff and all they said was sorry... I am sure she was sorry, however this should not happen and a sorry for 2 lost nights of sleep and poor stay was not acceptable.
The location and view is great. However the restaurant is not good and the food quality is below par.
April 9, 2015
Rated 4.0 out of 5.0 by Towertwelve Great place to escape to the mountains
A nice retreat in Canmore. Rooms are clean, and modern. Not a 5 star hotel, but still very, very nice! Get the jacuzzi suite!
March 27, 2015
Rated 5.0 out of 5.0 by Trish95 Beautiful View
I enjoyed our night at the Holiday Inn, once we were there and checked in everything was great. I loved the view of the mountains from our window, and liked how clean the room was.
March 17, 2015
Rated 4.0 out of 5.0 by happycamper696 Quiet rooms and comfy beds.
I look forward to my stay here when I come to Canmore. The rooms are very clean, quiet and comfortable. The service is very friendly. I do feel that there should be some kind of breakfast INCLUDED since the room is a little pricier than other similar hotels in the area. Toast
March 15, 2015
Rated 4.0 out of 5.0 by Davie17 Good Location for Access to Banff National Park
If you are looking for a great location for easy access to the Banff National Park then this is the place to stay. It is only 10 minutes from the Park entrance and 20 minutes drive from Banff itself.
We found the staff to be very helpful and accommodating. Nothing was too much trouble.
The beds were comfortable and the rooms spacious with excellent views of the Rockies.
The food choice was was adequate in the resteraunt although get down early for the buffet breakfast. We didn't and found it to be a bit dry and cool. Otherwise the staff were friendly and courteous and the service was good.
If staying longer than a couple of days you may want to find a hotel with a pool and gym facilities. Although there was an outside hot tub which we did not get a chance use. Overall I would recommend it as a practical place to stay for 2 - 3 days
March 12, 2015
Rated 5.0 out of 5.0 by G. B.C. Clean and good Location close to Banff/Canmore
Stayed one night to see the banff/Canmore sights.
Hotel was clean and staff were helpful.
Location is good for see ing the local sights of Canmore and Banff.
March 10, 2015
Rated 5.0 out of 5.0 by Debora58 Awesome staff
The staff were all very friendly and helpful. I left behind my cell phone charger and the front desk made sure that it was returned to me within one day. The most comfortable sleep I have ever experienced in a hotel!
March 10, 2015