Rated 4.0 out of 5 by 214
Rated 2.0 out of 5.0 by For68 Pleasant staff lack service and knowledge
For the price they charge the service was not good. The front desk people although pleasant lacked knowledge. We needed a plunger and the person at the desk had no idea as to what that was. He also lacked knowledge about local weather and road conditions.
The restaurant staff were very pleasant but the food lacked quality and it was almost cold coming from the kitchen. For what is charged the guest is entitled to expect better. I would not recommend this hotel to friends. Too expensive for what you get.
January 13, 2015
Rated 5.0 out of 5.0 by maroofali Comfortable bed
overall great experience, clean environment, well mannered staff
January 7, 2015
Rated 5.0 out of 5.0 by Vic1234567890 Perfect place in Canmore
Perfect location, no noise but very close to highway.
because the building is oriented properly.
Very clean air, no detergent smell.
AC not noisy and powerful.
Very spacios room. Nice view.
VERY NICE STUFF
December 30, 2014
Rated 3.0 out of 5.0 by Moniquet great service
The staff was very friendly and approachable. The room was clean and the hotel was quiet. We had difficulty sleeping in the vaulted deluxe room perhaps too much light. The restaurant provided and OK breakfast. We were not impressed with Christmas dinner. It was not worth the price we paid.
December 29, 2014
Rated 5.0 out of 5.0 by travller898 Great Staff!
No complaints here.. consistent HI Express. Was treated very well for being an IHG member
December 23, 2014
Rated 5.0 out of 5.0 by Road Warrior 77 BEST LOCATION IN CANMORE !!
I spend about 75 + nights a year in different HI hotels, not to mention the rest of the IHG brand, and was very happy to have stayed here this past weekend. In fact, I have already booked two more stays with my points for this month !!
The hotel is in a perfect location for easy access to Canmore or the highway. The facility is excellent, and has a very nice Italian pizza restaurant/lounge located on the main floor, in addition to all of the standard amenities you'd expect.
December 12, 2014
Rated 3.0 out of 5.0 by tbtravels Great Views Empty Hotel
The place may have been under construction but holy was it empty! I was staying here one night due to a good price and a good reputation. The place was a bit dingy and very ghost town like, but that meant we had our pick of rooms and had a great view of the mountains. Very quiet (given we were likely the only guests there).
December 4, 2014
Rated 4.0 out of 5.0 by p0927615 Comfortable and nice rooms
Good service and very accommodating staff. However informations on restaurants in Canmore could have been better
December 4, 2014