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Rated 3.9 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Great views, very close to Banff Always stay here when exploring Kananaskis, Banff or Lake Louise. Great views from any of the rooms we have had. Pizza Co. had good Pizza at a reasonable price, salad also looked good, but the menu is very limited in choices. Will stay here again in the autumn on our way to the Okanagan. July 8, 2014
Rated 5.0 out of 5.0 by Great location, comfortable hotel. We stayed at this great hotel in Canmore for three nights. In total we booked three rooms and had no complaints at all. The front desk staff remembered me by name and I was very impressed by his. We ate dinner in the hotel restaurant and had a good meal. The hot tub was great for relaxing after a day out. We would have enjoyed a pool but this hotel doesn't have one. We certainly enjoyed our stay and would return to this hotel when we are in the area. July 5, 2014
Rated 5.0 out of 5.0 by Peaceful weekend between business with clients I had a weekend to use between trips in Alberta and transiting to Europe. I wanted to return to Banff and Lake Louise. Of all the hotels nearby the Banff Area this one is placed best and offers the best value for money. Traveling on business I spend anywhere from ten to sixty nights a year in hotels. The Holiday Inn provides two things which make me return; firstly they are consistently well run, clean, quiet, the Internet works (I live on line and have clients world wide and it has to) and the rooms are similar enough so I feel comfortable in them. Secondly the hotel "does what it says on the box". I have used Holiday Inn hotels for ten years and competing brands. The fact that the points never expire makes it worth while if I have a gap of three months and don't go anywhere. I can then give the nights to friends who might otherwise not be able to afford a hotel of this quality. Well done staff - I hope I can come back one day. July 2, 2014
Rated 4.0 out of 5.0 by Bed too soft and Wifi signal poor The hotel meets our expectation as a holiday Inn but the poor wifi experience and the bed that is too soft for comfort was a let down. The location being just outside of the Canmore business area is very convenient, and it is only a short 20 minutes drive to Banff. June 30, 2014
Rated 5.0 out of 5.0 by great spot close to Banff and excellent staff great value close to all amenities. excellent manager and staff. Clean the loft is recommended for long term stay. i could have stayed in a 5 star resort but not worth the value this place is great . June 26, 2014
Rated 5.0 out of 5.0 by Quiet and Convenient Great place to stay! Convenient for all things in Canmore and area but away from the train noise. June 25, 2014
Rated 1.0 out of 5.0 by Bad experience As a platinum member, there's no any welcome drink or snack. There's no any room upgrade. What I can't accept is, room was upgraded one day before in IHG app while downgraded when arrived! Besides, I booked 1 kind bed room but only received 2 queen bed room. The staff told me she can't see my original booking and only can give me the 2 bed room! The sound insulation is poor. I was waked up at mid-night by those big noise. June 23, 2014
Rated 4.0 out of 5.0 by Okay hotel but not great value This is a nice hotel however, it was more expensive than another we stayed at the night before because the Holiday inn was full which turned out to be fortunate as we were able to get a perspective on the value. the other hotel was just as central, we had a full suite for less money. Had we known the other hotel was going to be better we would have cancelled the Holiday Inn and stayed at the other hotel but it was too late by the time we arrived. I would recommend the other hotel before going to the Holiday Inn. June 19, 2014
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