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Rated 4.0 out of 5 by 214 reviewers.
Rated 2.0 out of 5.0 by Pleasant staff lack service and knowledge For the price they charge the service was not good. The front desk people although pleasant lacked knowledge. We needed a plunger and the person at the desk had no idea as to what that was. He also lacked knowledge about local weather and road conditions. The restaurant staff were very pleasant but the food lacked quality and it was almost cold coming from the kitchen. For what is charged the guest is entitled to expect better. I would not recommend this hotel to friends. Too expensive for what you get. January 13, 2015
Rated 5.0 out of 5.0 by Comfortable bed overall great experience, clean environment, well mannered staff January 7, 2015
Rated 5.0 out of 5.0 by Perfect place in Canmore Perfect location, no noise but very close to highway. because the building is oriented properly. Very clean air, no detergent smell. AC not noisy and powerful. Very spacios room. Nice view. VERY NICE STUFF December 30, 2014
Rated 3.0 out of 5.0 by great service The staff was very friendly and approachable. The room was clean and the hotel was quiet. We had difficulty sleeping in the vaulted deluxe room perhaps too much light. The restaurant provided and OK breakfast. We were not impressed with Christmas dinner. It was not worth the price we paid. December 29, 2014
Rated 5.0 out of 5.0 by Great Staff! No complaints here.. consistent HI Express. Was treated very well for being an IHG member December 23, 2014
Rated 5.0 out of 5.0 by BEST LOCATION IN CANMORE !! I spend about 75 + nights a year in different HI hotels, not to mention the rest of the IHG brand, and was very happy to have stayed here this past weekend. In fact, I have already booked two more stays with my points for this month !! The hotel is in a perfect location for easy access to Canmore or the highway. The facility is excellent, and has a very nice Italian pizza restaurant/lounge located on the main floor, in addition to all of the standard amenities you'd expect. December 12, 2014
Rated 3.0 out of 5.0 by Great Views Empty Hotel The place may have been under construction but holy was it empty! I was staying here one night due to a good price and a good reputation. The place was a bit dingy and very ghost town like, but that meant we had our pick of rooms and had a great view of the mountains. Very quiet (given we were likely the only guests there). December 4, 2014
Rated 4.0 out of 5.0 by Comfortable and nice rooms Good service and very accommodating staff. However informations on restaurants in Canmore could have been better December 4, 2014
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