Rated 4.1 out of 5 by 167
Rated 5.0 out of 5.0 by RPTony great service and room
Hotel staff was excellent. Room was clean and comfortable. food was very good.
March 4, 2015
Rated 5.0 out of 5.0 by Jenny7941 Great Stay
clean comfortable and convenient
bathroom lighting wasn't very good
good room service food
March 3, 2015
Rated 1.0 out of 5.0 by Unhappy IHG Customer Sleepless Nights at Holiday Inn Casa Grande
Despite the hotel being very beautiful, it sits right next to the train tracks. The train would come by and hit the horn every morning starting at 4am multiple times.
This is an easy fix as the AC fan is loud enough to cover the noise of the train, but despite putting in the request to the front desk three times to repair the AC it was never fixed. For some reason the AC would only work on AUTO, so the fan would stay ON briefly then turn OFF.
Additionally, the microwave timer was bad and kept beeping when plugged in. Three times I put in the request to replace the microwave and it never got taken care of. I eneded up unplugging the microwave from the wall.
I stayed there 6 nights and didn't get a good nights sleep the entire stay.
The staff also appeared ill prepared for Sundays arrival of the group as my room still wasn't ready at 6pm. Since it wasn't ready I went to dinner and returned at 7pm, which was then given a different room than was on my reservation. It was pretty clear that someone had canx my reservation and was handing out keys on a first come first serve basis. After a long day of traveling, getting into your room after 7pm seems ridiculous.
This is by far my worst experience at a Holiday Inn or any hotel to say the least. I will never stay at this hotel again.
March 3, 2015
Rated 5.0 out of 5.0 by diamond77 Very nicc hotel.
The room was very clean, the bed very comfortable. We ate .dinner in main dinning room . The prime rib, and the tilapia were excellent.
March 2, 2015
Rated 1.0 out of 5.0 by Midnight Flier Don;t waste your money....
Leaky ceilings, black sludge from drains, air does not work, over priced and I really doubt that they keep their Holiday Inn Flag. One of the worst Holiday Inn's I have ever seen.
February 27, 2015
Rated 5.0 out of 5.0 by Dr.Scanlon Excellent service
Best stay at a hotel in a long time.
Excellent staff, room, food. Bravo!
February 26, 2015
Rated 5.0 out of 5.0 by KansasDiamondJim Great location and Value
I decided to stay in the center of town instead of out on the highway. Great choice. Superb room. Very quiet and VERY comfortable bed. Highly recommended.
February 25, 2015
Rated 5.0 out of 5.0 by antone100 nice location
need double pane windows to muffle train noise outside...limits sleep
February 24, 2015