Rated 4.2 out of 5 by 309
Rated 1.0 out of 5.0 by 143Traveler143 A mess of a staff
Too many things went wrong. We were misinformed about breakfast, our reservations were screwed up, they forgot to clean our room our first day there. List goes on and on. Nice place, good value for your dollar but the service was terrible.
May 18, 2016
Rated 1.0 out of 5.0 by Roman2727 Mediocre service and bad smell in room
I wish I had a better experience staying at this hotel. The lady at the front counter was nice but very dull and not very receptive. First impression of the bar, sat at the bar for 5 minutes before actually being acknowledged. Seemed like the bartender was more enthused about catering to her local friends that come in to drink at the bar.
Then I got to my hotel room on the first floor. Walking through the door, my initial impressions were: "Wow! this is outdated, the carpets look worn, and what is that smell!?"
The room looked like it had all the original furnishings since the hotel originally opened and never once had the carpets professionally cleaned. The bathroom already smelled of urine and cheap cleaning chemicals and the room had a musty smell as well.
I was so tired after a long trip that I thought I could bare the smell. Instead I rolled around all night with an excruciating headache from the smells in the room.
My advice, Stop sooner and stay in a decent hotel in Tucson.
May 17, 2016
Rated 5.0 out of 5.0 by ksj1 birthday visit
Overall happy with visit, especially since it was purely for pleasure. Hotel was easy to find and staff was always more than friendly.
May 13, 2016
Rated 3.0 out of 5.0 by Hay Guy Casa Grande Holiday Inn - no es bueno
Poor Experience. Will not stay here again. I've been in Holiday Inn brand places before which were just fine; but I wont return to this location again.
May 9, 2016
Rated 4.0 out of 5.0 by dot77 Nice Hotel!
Nice Hotel for the surrounding area. Staff is very friendly and helpful. Love the variety of breakfast choices; crispy bacon, juicy sausage, delicious oatmeal, yogurts, toast/bagel, pancakes, potatoes, fruits etc. Food is very fresh! Stayed for two weeks and each morning breakfast was NEVER a disappointment!
May 9, 2016
Rated 5.0 out of 5.0 by just4funramrod Our stay
I will always stay at this place when I come to Casa Grande. I just miss the complimentary cookies!!! Lol
May 6, 2016
Rated 2.0 out of 5.0 by DanS. Ok Hotel in a Sketchy Area
I stayed at this hotel for almost three weeks and it was just ok. The staff was friendly except for the terrible breakfast service. You literally have to grab someone's attention in order to get some water or coffee. This hotel offers free wifi, or lack there of. The internet is as slow as molasses without an option to upgrade to a faster speed. If you want to go swimming, it's best to take a wet suit because the pool water is freezing and was in no way enjoyable. They also need to update the key readers for room entry as I've had trouble on numerous occasions trying to get into my room without getting the red light. Housekeeping was good but for some reason this hotel doesn't believe in water conservation as I've had my towels replaced everyday, even though they we hung up. The area around the hotel is kind of sketchy and trains go by right outside, so if you don't mind train whistles then this is the place for you. I think if I'm back in the area I'll just go to the Holiday Inn and Suites near the highway.
April 26, 2016
Rated 5.0 out of 5.0 by happy2beme happy with my stay
happy with my stay here. the hotel is clean and comfortable and friendly. thank you very much! the beds were soft, clean and comfortable. we enjoyed the pool and hot tub. The staff was friendly and helpful. All in all we had a great time.
April 23, 2016