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Rated 4.3 out of 5 by 112 reviewers.
Rated 4.0 out of 5.0 by Casa gRANDA Hotel staff was great no internet access what so ever in the room or thruout the hotel cheese burger not cooked or prepared right September 20, 2014
Rated 5.0 out of 5.0 by overall happy this hotel was very nice just don't expect great service at the bar you wont get it unless you have a differant bartender than i did i belive her name was terri1 September 19, 2014
Rated 2.0 out of 5.0 by My nightmare of a stay When I saw Holiday Inn, I had expectations but was extremely disappointing. The rooms were dirty. The pillows had make up and bed sheets had stains. My first room, the sink wouldnt drain, and after multiple requests, I had asked to move me to another room. My room was not cleaned the first night. I had left for work very early in the morning, and did not get back till very late at night, and the room was untouched. When i asked to make it a priority to have my room cleaned, it still wasnt properly. The second room i moved to, i found socks and underwear still in the dresser from previous tenants. The room was better, but the cleaning staff was horrible. I left my used towels on the floor to be exchanged, but all they did was fold them and put them back on the rack. I noticed from the smell that stunk up the whole bathroom. This hotel was a huge disappointment as far as IHG standards go. The upside however, was the staff. They were very courteous and friendly, but someone needs to start managing the place like it should be...If you can drive down 6 minutes, there is a holiday inn express that is way better September 19, 2014
Rated 3.0 out of 5.0 by Good Value - Needs Updating The Hotel staff is super friendly and helpful. The Restaurant and Bar aren't bad, pretty decent prices. The rooms need some serious love though. The bathroom was falling apart, the "non-smoking" room reeked of smoke, the halls smell funny, the wall paper is peeling everywhere; overall the hotel could use a good reno. For the price, it wasn't bad; but it just doesn't quite live up to the quality I have come to expect from Holiday Inns/Expresses. September 16, 2014
Rated 5.0 out of 5.0 by Love this place Our team wouldn't think of staying anywhere else when we are in this area. The staff is super! September 15, 2014
Rated 5.0 out of 5.0 by stay here clean and full service nice hotel great staff well kept grounds September 11, 2014
Rated 5.0 out of 5.0 by Great Value and Service After traveling for more than 12 hours this hotel was a welcomed sight. We called in our reservation and when we arrived we were greeted with cookies and a smile. the pool was refreshing and the room clean and comfortable. For breakfast we expected the regular bare bones, but were treated to a lovely buffet. I frequently travel between my homes in Los Angeles and Houston and will definitely make this Holiday Inn a regular stop. September 9, 2014
Rated 5.0 out of 5.0 by Awesome Staff My husband and I were so impressed with how friendly the staff were. Anything we needed was immediately taken care of. They were so friendly and the hotel was so clean and felt like a safe place to stay. We would definitely return to this hotel over and over again! September 2, 2014
Rated 2.0 out of 5.0 by Poor quality I was tremendously disappointing with my experience this time. As soon as I entered the room I contacted the front desk that the florescent light was flickering - this was never fixed after a second request a day later. I have problems with the TV controller and did have someone come and check it. Instead of replacing it - her got it working ans said call again if it stops working. When I did call back the next evening, it took over an hour for someone to come and replace the controller. My rate for the room included breakfast. I was originally told that I had to wait until the night before to get my morning "coupon" for breakfast then I was told I could not get it until that morning. I have NEVER had this experience at any hotel including any other IHG property. Overall the property is OLD and it shows. Wallpaper is pealing from walls. Walls have been poorly patched and the pealing throughout the property and my room. I can not nor will I recommend this property to anyone. August 31, 2014
Rated 5.0 out of 5.0 by Good Value The reason for my stay was for work as I have a project in the area. I found this hotel to be a well kept and clean. The staff were friendly and courteous. August 31, 2014
Rated 3.0 out of 5.0 by school decent hotel . my roon was next to rr track, but i didnt care i was just there to go to a buisness conferance for 2 days . i was very tired when i got out of class so i didnt care about much.. the breakfast was decent . not much to talk about August 26, 2014
Rated 5.0 out of 5.0 by As always I stay in at this hotel a few times a year and as always it's a great stay for the price! The staff is some of the best in the county. August 24, 2014
Rated 4.0 out of 5.0 Holiday Inn Casa Grande AZ Overall hotel was good, pool was adequate and breakfast was very good. AC wasn't as cold as we wanted but it was doable. August 20, 2014
Rated 5.0 out of 5.0 by Casa Grande Holiday Inn Express Highly recommend this hotel for both the business and leisure travelers. Staff was very accomodating, in all areas. August 7, 2014
Rated 5.0 out of 5.0 by Comfortable rooms and nice pool The rooms here are very clean and comfortable. Staff take very good care of property. The pool is large and very relaxing. August 1, 2014
Rated 5.0 out of 5.0 by Good Value in Casa Grande The hotel is clean with decent amenities. The staff was very friendly and helpful. The bar/restauraunt was fun with decent food, and again a friendly staff. The hotel itself is a little dated but well maintained. The Ice machines were broken on two floor (in July), but after a little elevator surfing we found Ice. Also, an outlet next to the bed would be nice - but there were easily accessible outlets. In the end - it was a nice place at a good price. I'd stay again. July 29, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Good hotel except for 7/21/14. Went down to the bar to have a drink and the place was warm. a ac unit was broken and they didn't have enough money to fix it. next night it was cooler. need to keep up on the maintenance of ac units especially in the summer. July 27, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable rooms! The staff at this hotel are awesome! I will definitely suggest this hotel to all our visiting friends and family! If you're looking for a nice relaxing stay in Casa Grande or the surrounding areas check them out! You won't be disappointed.` July 24, 2014
Rated 5.0 out of 5.0 by Great place to stay This hotel is comfortable and quiet, although hard to get to as it is far from the interstate highway. The room was large and roomy, and the staff was friendly. July 21, 2014
Rated 5.0 out of 5.0 by Always a treat to stay here We love this hotel they treat us like family we always stay here when we come to casa grande July 19, 2014
Rated 5.0 out of 5.0 by Fantastic! What a great place to stay. Facility is superb, staff is professional. Rooms are comfortable. Cost is unbelievable for a Holiday Inn. July 17, 2014
Rated 5.0 out of 5.0 by Great travel stopover I stopped here on a road trip from CA to NM, and was happy to find such a good quality accommodation on my way. The staff were very friendly and helpful, the room was comfortable, and overall, I was very happy with my short stay. July 6, 2014
Rated 5.0 out of 5.0 by comfortable bed great stay will stay there more often would like a discount July 5, 2014
Rated 4.0 out of 5.0 by Smelly room First room assigned on the bottom floor smelled so bad it was hard to breath, felt like I had a lung problem. Requested another room (assigned top floor) which was much better, more of a sweet mild smell. Air conditioner unit fan remained on so a mild buzz all night and couldn't really hear the air conditioner kick on and off, easy to sleep. Stayed again two nights later, assigned 4th floor, different room. Air conditioner unit would shut completely off, then start up loudly so the sound is on and off and on and off and on and off all night long. No consistent fan sound. Difficult to sleep with the air conditioner unit working that way. Shower was tepid, not hot like a blocked pipe. If there was another place to stay in Casa Grande, I would have tried a different place. Old hotel. I do not believe the "reward points" were ever credited. July 3, 2014
Rated 5.0 out of 5.0 by : Comfortable bed and great service. need more sports channels on the room tvs,restraunt is good ,breakfast buffet is good July 3, 2014
Rated 5.0 out of 5.0 by Great getaway in Casa Grande Very clean hotel with friendly staff and great complimentary refreshments. The hotel restaurant had great staff and food at a great price. They also have security that patrols the hotel overnight to ensure the safety of all residents. Best hotel in the area, definitely the best bang for your buck. The only negative thing I could say about this hotel would be that they have a small laundry facility. June 29, 2014
Rated 4.0 out of 5.0 by Casa Grande Holiday Inn I have stayed at this hotel several times in the past. It is well maintained and the rooms are clean. The staff is always friendly and helpful. The pool area is a delight and you can relax there after a hard day. The one place I whish they would upgrade is the fitness area. It is very small (4 people at a time) and several of the workout machines were broken and I was not able to use them. It must be updated and cleaned then this hotel would be a gem in the desert. June 15, 2014
Rated 4.0 out of 5.0 by Like being in a train station This hotel is near the main line east-west train tracks. Traffic is constant and heavy. You will NOT be able to sleep! June 12, 2014
Rated 5.0 out of 5.0 by great very nice hope for long term stay next winter with better rates for disabled veterans. June 5, 2014
Rated 5.0 out of 5.0 by Hidden Gem in Casa Grande I feel like I shouldn't tell people this cause when you have something this good you hope that no one will ruin it. The stay at Casa Grande is always enjoyable. If your looking to have a nice breakfast, lunch and dinner and go to bed. Or are you just going to sit by the pool. The place is awesome for a great personal time with no distractions of hustle and bustle. Keep this place in mind for a high value, high reward hotel! Great Hotel! Great Staff! June 4, 2014
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