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Rated 4.4 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by Great experience Had a great time in Charleston and the hotel was centrally located for us. January 26, 2015
Rated 1.0 out of 5.0 by Terrible Service If I had to do it all over again, I would never ever consider this property. Several issues with the amenities in the room including a very noisy refrigerator. Front desk was informed and nothing was done about it. Management was rude to a point of ignoring any and all comments and was not willing to fix and compensate to satisfaction for the issues that were caused by themselves and the staff. Restaurant service was virtually non-existent. Valet was aggressive and did not respect the status of Disabled Veteran and was forcing us to park with Valet to get tips rather than allowing us to exercise other options which were better for our disabilities. Not a good place to stay. Was not respected as a US Veteran. Best to stay away altogether. Not near the major attractions as the front desk will claim it is. January 25, 2015
Rated 4.0 out of 5.0 by Good location Hotel is good value. Location is excellent, downtown Charleston, walking distance from restaurants, shopping and many other attractions. Staff was friendly, helpful and quick. A minor issue with the bill was settled quickly and pleasantly. Restaurant on the premises is a plus though I admit that the restaurant's version of a reuben sandwich is peculiar (would suggest to go back to the traditional reuben or not at all). However selection of beer was excellent. Only negative comment is the absence of parking, leaving one with only expensive valet parking option. If not on the premises, reasonable parking in the area should be made available for guests. January 22, 2015
Rated 5.0 out of 5.0 by former owner of two holiday inns Great stay. The staff needs to told the light on thermostat can be turned off at night. it was so bright it disturbed my sleep. I did not know it had a disable switch till the next day. Valet guys were above and beyond. January 21, 2015
Rated 5.0 out of 5.0 by Great, reasonable hotel right in downtown Charleston Staff was fantastic, location is great, quality/cleanliness of the hotel is very nice and a good value. Highly recommend this hotel for anyone staying in historic Charleston. Walking distance to most main areas for shopping, restaurants and sightseeing. January 7, 2015
Rated 5.0 out of 5.0 by Great Service The staff at this hotel was amazing. They were helpful in giving us suggestions on where to go and how to get there. They were friendly, always with a smile. The barmaid was a joy to converse with during our cocktail hour. If we return to Charleston this will be our hotel of choice. January 7, 2015
Rated 4.0 out of 5.0 by mr culford friendly staff , clean comfortable hotel close to the historic district January 6, 2015
Rated 5.0 out of 5.0 by Nice room Modern and up to date rooms with comfortable bedding. January 6, 2015
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