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Rated 4.2 out of 5 by 523 reviewers.
Rated 5.0 out of 5.0 by Comfortable bed and excellent reception percenols I have had excellent stays in this hotel and don't forget kindness and hospitality of reception personels, they did their best. July 27, 2015
Rated 5.0 out of 5.0 by Birthday Celebration My wife & I really enjoyed our stay at this property while celebrating my birthday. I was welcomed by JJ at the front desk & he acknowledged me as a platinum member & also recognized it was my birthday. JJ also recommended a restaurant for us & called and made sure we would be seated when we arrived. JJ & the rest of the hotel staff really made us feel welcome during our stay. I would recommend this property for business or leisure activities. July 26, 2015
Rated 4.0 out of 5.0 by Comfort of room and security measures The hotel was wonderful and the staff was great! The only problem that I have was I was in a handicap accessible room and the shower was made for that type of situation. I have a hard time trying to hold the shower head and take a shower at the same time. I didn't complain to the staff to change my room because I was there for a conference and I assumed that the hotel was full. July 23, 2015
Rated 5.0 out of 5.0 by quick getaway First time staying downtown. We were there for a concert and the location was great. Hotel staff was nice and had lots of information. guest area was clean and neat. Room was doable but needs some repairs. July 22, 2015
Rated 5.0 out of 5.0 by Great hotel! We loved staying here, it's right next door to the Time Warner Cable Arena and we were able to walk there with no problems for the concert we were attending. The staff and room we stayed in were both excellent! Superb service from all the staff we experienced. July 22, 2015
Rated 2.0 out of 5.0 by Potts Barber Strait The bed was hard. The AC unit had to be replaced. It's like they didn't know we were coming!! July 20, 2015
Rated 5.0 out of 5.0 by Live like the rich and famous... at a Holiday Inn! This hotel really pulls out the stops! They make you feel right at home. While choosing valet, my car was always available after I called and came down from my room, if I forgot something in my car, it was brought to my room in minutes. Guest services was very helpful with restaurants, and delivering toiletries to my room for a business stay. Overall everyone was SUPER helpful and really nice. The only thing I would say about "room for improvement" is the room service food. My breakfasts were great, but dinners, not so much. That won't keep me from staying here again though!! Tons of restaurants around the area to take advantage of! July 17, 2015
Rated 5.0 out of 5.0 by Great service The staff was GREAT took very good care of us the best we have ever had anywhere July 15, 2015
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