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Rated 4.2 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by All around very good- very pleasant staff and environment I stay at Holiday Inns often. They are always reliable, clean and have pleasant staff. Just 2 weeks ago we stayed 2 nights in Holiday Inn in Poughkeepsie NY. That is always our first choice for Home Coming at Marist College and we book several months in advance. I would give the Poughkeepsie Holiday Inn the same rating as I gave Concord. Once again--you know what to expect and thee are no surprises or disappointments!!! October 25, 2014
Rated 4.0 out of 5.0 by Small Closet.bathroom door One small closet area with squeaking door. Bathroom door look like it was used i a horror movie October 22, 2014
Rated 4.0 out of 5.0 by Not Bad Not Bad. Decent downtown location. Walking distance to bars and restaurants. October 22, 2014
Rated 5.0 out of 5.0 by Holiday Inn Concord Downtown Stayed for a single night. Good value for the downtown location. Room was clean and comfortable. October 22, 2014
Rated 3.0 out of 5.0 by Good location This was a decent hotel to stay in for the area. The pool can use a lot of updating, more seating and needs to be cleaned. The tiles were loose all around the pool area and the water itself needed to be cleaned. The area needs to be modified and updated and an Arcade would be a great benefit. The room size was great and the TV selection was better then most. Surprised the hotel had no bed rails available, but luckily I was able to improvise with extra pillows and moving the chair. Considering it was not an Express Hotel I was expecting a little more. Stay was very nice and friendly. October 16, 2014
Rated 5.0 out of 5.0 by Hotel Staff was great The front desk manager went out of her way to make us feel like we were welcome and offered many ideas for us to do during our stay October 15, 2014
Rated 4.0 out of 5.0 by Convenient to downtown, great staff Very convenient relative to downtown, fantastic staff and attention, no guest laundry is a negative, facilities could use a facelift October 13, 2014
Rated 5.0 out of 5.0 by Nice getaway Clean room and friendly staff. Centrally located in the state of New Hampshire for touring. October 13, 2014
Rated 5.0 out of 5.0 by Quiet room I was able to rest comfortably and wihtout interruptions during my stay. October 10, 2014
Rated 5.0 out of 5.0 by Only good things to say! Stayed here on a family vacation celebrating our mother's birthday. She always wanted to visit New England and this was perfect base for exploring the area. Our group had four rooms and everyone had a good experience. Hotel was attractive and clean with very friendly and helpful staff. Restaurant attached to the hotel was great for a tasty, reasonably priced breakfast everyday before heading out to see the sights. Indoor pool was greatly enjoyed by the younger members of our group and the bar was equally enjoyed by the older members. Nothing bad to say about our time there, it really contributed to making this a great trip for the whole family. October 10, 2014
Rated 5.0 out of 5.0 by Business trip to Concord, NH Great stay at Holiday Inn in Concord, NH I travel over 100 days per year around our country. Staying at the Holiday Inn in Concord is always great!!! October 9, 2014
Rated 3.0 out of 5.0 by short stay in NH Nice town, and region to visit. Unfortunately the hotel is run down and in need basic maintenance, and general area cleaning. The room was clean, and orderly, but the comon areas could use a washing. October 8, 2014
Rated 5.0 out of 5.0 by Great service Nice place to stay bar and food wear good. Rugs need some help. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and guest service Great experience . Staff was excellent, food was great. Defineitely reccomend to all my friends and family, as well as employees. October 6, 2014
Rated 5.0 out of 5.0 by Great service The location of the hotel is well suited to see the downtown areas. The staff was very friendly and addressed any issues I had quickly and efficiently. October 5, 2014
Rated 5.0 out of 5.0 Friendly Staff, Nice Location Not sure what to expect staying downtown but this hotel is in a perfect location. Quick walk to downtown restaurants. Staff was super friendly and very outgoing and helpful September 30, 2014
Rated 1.0 out of 5.0 by Bug Infested Room I stayed at this hotel with my husband this past Saturday. The location was perfect as he was running the half marathon on Sunday and was in walking distance of the finish line. However, upon waking up Sunday morning with multiple bug bites we found hundred of dead bugs covering the window sill of the room in addition to hundreds more flying around and crawling in the curtains. We packed up and left as soon as possible. The incident was reported to the manager on duty and she of course refunded our stay and apologized and was clearly embarrassed but it was a very brief short conversation and nothing further was said or done. I filled out an incident report and also emailed the general manager and have not been contacted since. I understand that things happen, however the fact that there were so many dead bugs means that the issue has been going on for sometime and the fact that I have not been contacted once really speaks for how much this hotel cares for their guests. I also took several pictures and video of the infestation. For your own health and safety please don't stay here! I have tried to upload the pictures below however the pixels are not accepted on this page. September 30, 2014
Rated 4.0 out of 5.0 by Holida Inn Concord, NH Met all expectationsfo a business stay. The rooms wereclean and staff very helpful. Would recommend to anyone. September 29, 2014
Rated 3.0 out of 5.0 by Great downtown location This is great downtown location with excellent service. September 29, 2014
Rated 5.0 out of 5.0 by Great location Able to walk to main downtown locations. Easy access if driving. Very comfortable. September 27, 2014
Rated 5.0 out of 5.0 by Will go back It was good hotel. The rooms are nice and look better than the lobby/hallways, and the lobby/hallways look better and are nicer than the exterior. It is in a convenient location to many restaurants and shopping and the interstates. Great place to stay for race weekend. Will go back September 25, 2014
Rated 4.0 out of 5.0 by Comfortable and convienient Great location and friendly staff. Clean quiet hotel. Perfect for a business trip to the area. September 22, 2014
Rated 4.0 out of 5.0 by Comfy bed, warm pool, great location Hotel was perfect for our one-night stay in Downtown Concord. Rooms were large and clean; bed was super comfy. It is within walking distance to restuarants. Indoor pool was a nice temperature, though pool towels could be a bit bigger/fluffier. September 17, 2014
Rated 4.0 out of 5.0 by Awesome staff! Needs Continental breakfast Our stay was overall a nice stay. The staff was awesome, the pool, sauna and jacuzzi were awesome! The hotel is a very clean and nice hotel. It just needs an update, better pillows and bigger beds. We got the room with two double beds. Normally they are queen's when you go to a hotel but to our surprise they were actually double beds and small. The location is perfect and fun! Lots of places to eat and shop at. We loved the area and enjoyed our stay. Very relaxing environment!!! Thanks! :) September 16, 2014
Rated 4.0 out of 5.0 by location appearance The hotel is a little difficult to enter if you are on the other side of the street. The rear of the building needed some clean-up. I might be wrong, but seemed to be a few people not connected with the hotel in the lobby and outside. September 13, 2014
Rated 2.0 out of 5.0 by Changing but not for the better I have been staying at thsi propert formany years. I had a very good relationship with teh managers and staff. I would drive an extra 30 minutes to stay at thsi property even when my buisness was in manchester or Salem. But recently things have changed. It feels to me like the hotel is under new management, but I don't know that for a fact. There have been lots of changes in staff and a lot of little things have changed, and not for the better. Now, its just another hotel. Its not bad, but its certainly nothing special. Frankly, i will not be going out of my way to stay here any more. Too bad, it used to be my "go to" place in NH. September 7, 2014
Rated 5.0 out of 5.0 Once Again Very Pleased I am always pleased with Holiday Inn..... and once again I was very happy when I stayed in Concord! Very clean, classy and a good price! I find myself always for looking for Holiday Inn's now! The only improvement I would like to see is continental breakfast.. I did miss that. September 3, 2014
Rated 2.0 out of 5.0 by Not one if Holiday Inns finest establishments I've stayed in a fair number of Holiday Inn family of hotels. This one is older, thus has seen a lot of usage and yields a far less favorable experience than other, newer properties. The lobby is tired, the rooms feel dated, and the bedding options were 2 doubles rather than 2 queens. Let's face it- hotels do not necessarily age gracefully. This is one such example. August 31, 2014
Rated 5.0 out of 5.0 by Fantastic as always! right from the moment we walked in the service was top notch. I did not have to ask for my priority club points the desk clerk knew I was a member on asked for my card to add them to my account. Later in the evening she as again helpful in directing us to a wonderful place for dinner. My wife and I are looking forward to our next stay. August 31, 2014
Rated 4.0 out of 5.0 by Stay at IHG Hotel The Holiday Inn in Concord was centrally located to the down town area. It was convienently located right off the highway so going to and from the hotel was easy. I would definitely stay there again and would recommend it to others. August 28, 2014
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