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Rated 4.2 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 by Great service Nice place to stay bar and food wear good. Rugs need some help. October 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and guest service Great experience . Staff was excellent, food was great. Defineitely reccomend to all my friends and family, as well as employees. October 6, 2014
Rated 5.0 out of 5.0 by Great service The location of the hotel is well suited to see the downtown areas. The staff was very friendly and addressed any issues I had quickly and efficiently. October 5, 2014
Rated 5.0 out of 5.0 Friendly Staff, Nice Location Not sure what to expect staying downtown but this hotel is in a perfect location. Quick walk to downtown restaurants. Staff was super friendly and very outgoing and helpful September 30, 2014
Rated 1.0 out of 5.0 by Bug Infested Room I stayed at this hotel with my husband this past Saturday. The location was perfect as he was running the half marathon on Sunday and was in walking distance of the finish line. However, upon waking up Sunday morning with multiple bug bites we found hundred of dead bugs covering the window sill of the room in addition to hundreds more flying around and crawling in the curtains. We packed up and left as soon as possible. The incident was reported to the manager on duty and she of course refunded our stay and apologized and was clearly embarrassed but it was a very brief short conversation and nothing further was said or done. I filled out an incident report and also emailed the general manager and have not been contacted since. I understand that things happen, however the fact that there were so many dead bugs means that the issue has been going on for sometime and the fact that I have not been contacted once really speaks for how much this hotel cares for their guests. I also took several pictures and video of the infestation. For your own health and safety please don't stay here! I have tried to upload the pictures below however the pixels are not accepted on this page. September 30, 2014
Rated 4.0 out of 5.0 by Holida Inn Concord, NH Met all expectationsfo a business stay. The rooms wereclean and staff very helpful. Would recommend to anyone. September 29, 2014
Rated 3.0 out of 5.0 by Great downtown location This is great downtown location with excellent service. September 29, 2014
Rated 5.0 out of 5.0 by Great location Able to walk to main downtown locations. Easy access if driving. Very comfortable. September 27, 2014
Rated 5.0 out of 5.0 by Will go back It was good hotel. The rooms are nice and look better than the lobby/hallways, and the lobby/hallways look better and are nicer than the exterior. It is in a convenient location to many restaurants and shopping and the interstates. Great place to stay for race weekend. Will go back September 25, 2014
Rated 4.0 out of 5.0 by Comfortable and convienient Great location and friendly staff. Clean quiet hotel. Perfect for a business trip to the area. September 22, 2014
Rated 4.0 out of 5.0 by Comfy bed, warm pool, great location Hotel was perfect for our one-night stay in Downtown Concord. Rooms were large and clean; bed was super comfy. It is within walking distance to restuarants. Indoor pool was a nice temperature, though pool towels could be a bit bigger/fluffier. September 17, 2014
Rated 4.0 out of 5.0 by Awesome staff! Needs Continental breakfast Our stay was overall a nice stay. The staff was awesome, the pool, sauna and jacuzzi were awesome! The hotel is a very clean and nice hotel. It just needs an update, better pillows and bigger beds. We got the room with two double beds. Normally they are queen's when you go to a hotel but to our surprise they were actually double beds and small. The location is perfect and fun! Lots of places to eat and shop at. We loved the area and enjoyed our stay. Very relaxing environment!!! Thanks! :) September 16, 2014
Rated 4.0 out of 5.0 by location appearance The hotel is a little difficult to enter if you are on the other side of the street. The rear of the building needed some clean-up. I might be wrong, but seemed to be a few people not connected with the hotel in the lobby and outside. September 13, 2014
Rated 2.0 out of 5.0 by Changing but not for the better I have been staying at thsi propert formany years. I had a very good relationship with teh managers and staff. I would drive an extra 30 minutes to stay at thsi property even when my buisness was in manchester or Salem. But recently things have changed. It feels to me like the hotel is under new management, but I don't know that for a fact. There have been lots of changes in staff and a lot of little things have changed, and not for the better. Now, its just another hotel. Its not bad, but its certainly nothing special. Frankly, i will not be going out of my way to stay here any more. Too bad, it used to be my "go to" place in NH. September 7, 2014
Rated 5.0 out of 5.0 Once Again Very Pleased I am always pleased with Holiday Inn..... and once again I was very happy when I stayed in Concord! Very clean, classy and a good price! I find myself always for looking for Holiday Inn's now! The only improvement I would like to see is continental breakfast.. I did miss that. September 3, 2014
Rated 2.0 out of 5.0 by Not one if Holiday Inns finest establishments I've stayed in a fair number of Holiday Inn family of hotels. This one is older, thus has seen a lot of usage and yields a far less favorable experience than other, newer properties. The lobby is tired, the rooms feel dated, and the bedding options were 2 doubles rather than 2 queens. Let's face it- hotels do not necessarily age gracefully. This is one such example. August 31, 2014
Rated 5.0 out of 5.0 by Fantastic as always! right from the moment we walked in the service was top notch. I did not have to ask for my priority club points the desk clerk knew I was a member on asked for my card to add them to my account. Later in the evening she as again helpful in directing us to a wonderful place for dinner. My wife and I are looking forward to our next stay. August 31, 2014
Rated 4.0 out of 5.0 by Stay at IHG Hotel The Holiday Inn in Concord was centrally located to the down town area. It was convienently located right off the highway so going to and from the hotel was easy. I would definitely stay there again and would recommend it to others. August 28, 2014
Rated 5.0 out of 5.0 by GREAT GREAT GREAT PEOPLE!!!!!!!!!!!! Excellent overall experience. Hotel staff was as AWESOME as I'd ever experienced. August 25, 2014
Rated 4.0 out of 5.0 by great swiming could go into the pool when ever we wanted to. Me and the grand kids were in the pool at 5 am loved it. August 21, 2014
Rated 5.0 out of 5.0 by Business55 Excellent as always !!!!! Service is excellent rooms are clean. August 20, 2014
Rated 4.0 out of 5.0 by GREAT STAFF!!!!! Good Overall Experience while in Concord,New Hampshire August 18, 2014
Rated 4.0 out of 5.0 by Great Location This place was near pretty much everything. Bars, restaurants, groceries (poor because Market Basket was having a trike, not Holiday Inn's fault). Overall a very nice stay. Near the highway and very easy to find. August 18, 2014
Rated 4.0 out of 5.0 by Good location with affable staff I opt to stay at the Holiday Inn Downtown Concord rather than my brother's which is only about 10 miles away mostly because of the location. Still, I never regret the extra cost because the staff is very pleasant and the location is great for taking advantage of the local services, shopping, restaurants and bars in quaint Concord, NH, most of which are in walking distance (in a pedestrian-friendly downtown) My two small complaints are the bathroom lighting and room temperature. As I live and work in Afghanistan, I purposely get a room with a bathtub, a luxury for me. But there is no light in the bathtub/shower so it produces a somewhat gloomy setting. Secondly, the cleaning staff, on this visit, had a habit of leaving the A/C on full blast after cleaning the room. While I can understand turning it down while they toiled, I tend to like it right around room temperature (72 degrees) and I routinely returned in the evening to find it on about 66.. Still the front desk was quite pleasant and accomodated my modest requests easily and cheerfully. Likewise the cleaning staff, rather than avoiding eye-contact or ignore greetings, seemed to go out of their way to say hello. August 18, 2014
Rated 3.0 out of 5.0 by goldfish crackers left on chair in room Room smelled stale and there were crackers left by previous guest. August 12, 2014
Rated 5.0 out of 5.0 by Excellent room and staff! The room is good, bathroom too. Fairly quiet even though summer travelers staying there. The staff is the best and if you have an issue they work to fix it. This is my third year staying here. August 9, 2014
Rated 5.0 out of 5.0 by Great place to stay In all respects, the hotel is a very comfortable place to stay on buusiness or for pleasure. July 19, 2014
Rated 3.0 out of 5.0 by Nothing special Stayed a few days for business . The hotel was basic, dated and smelled of stale cigarettes. The room and hotel decor seemed tired. The heating / cooling system kept kicking off and on (loudly) which did not add up to a good nights sleep. No continental breakfast, coffee only Staff were pleasant and helpful as could be I usually expect and get a better a value from Holiday Inn (ihg).Not the best stay, but it severed the purpose. July 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn The staff was outstanding! Courteous, friendly, helpful. The location was OK. Quite noisy at night with traffic (returning from vacations). The lounge and dining area was quaint, clean,and comfortable. July 9, 2014
Rated 5.0 out of 5.0 by Parking There was inadequate lighting in the rear parking lot. July 7, 2014
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